LACY
LITTLES
@ ***********@*****.***
SKILLS
+ Customer Accounts Management
+ Good listener and oral
communicator
+ Excellent software and computer
knowledge
EDUCATION
Alamance Community College
Graham, NC + 01/2018
Business Administration
PROFESSIONAL SUMMARY
Resourceful Manager offering history of success coordinating and
monitoring operations across various areas. Effective leader and
problem -solver dedicated to streamlining operations to decrease losses
and promote organizational efficiency Highly committed with
hardworking mentality to maintain quality of services and products.
WORK HISTORY
Precision Concepts International - Night Shift Manager
Mebane, NC + 02/2020 - 04/2022
+ Prepared materials for following shift
+ Rannightly reports closing out various accounts and detailing daily
activities.
+ Checked building to confirm maintenance and cleaning met code
and regulations.
+ Guided and motivated night team by establishing and
communicating responsibilities and duties to each team member.
+ Coached crew members to optimize performance and motivate
toward more efficient work.
+ Advised new employees on company procedures and policies to
facilitate daily tasks and responsibilities.
+ Worked closely with team members to schedule breaks and shifts to
meet state regulations.
+ Walked around facility frequently to check activities.
+ Evaluated performance, adjusted strategies and maintained agile,
sustainable operations.
Schewel Furniture - Credit Manager
Burlington, NC + 04/2005 - 08/ 2019
+ Established credit terms for new and existing customer
+ Managed receivable accounts of $1.5 million
+ Reduced bad debt for fiscal year 2018 by 46k
+ Heavy daily phone contact of delinquent Accts
+ Processed unemployment insurance claims and death certificates to
clear debts
+ Trained new staff about company credit policies
+ Managed weekly and monthly finance reports
+ Represented company in court collection settlements to recover
merchandise and/or financial restitution