TIM HULL

** ********* ***, ********, ** *****

Phone: 540- 419- 2127

E- mail: adtk6h@r.postjobfree.com

LinkedIn Profile: https://www.linkedin.com/pub/timothy-hull/6/28b/942

PROFESSIONAL PROFILE

I am a highly skilled IT professional with knowledge and experience in many technical fields. I have proven expertise in software development and nuclear engineering in the field of professional quality assurance and process improvement. I've been a leader in process improvement and the creation of creative software quality program solutions as a quality assurance specialist. Trained in Six Sigma from GE utilizing the methodology since 2000. I also worked as a nuclear power plant supervisor and a Nuclear Power Training Command Instructor for the US Navy submarine fleet.

CERTIFICATIONS

Certified Agile Leadership (Essentials & Organizations)

Certified ScrumMaster® (CSM)

Certified Scrum Product Owner® (CSPO)

Team Kanban Practitioner® (TKP)

Six Sigma Lean Professional

Six Sigma Black Belt Professional

Designing Learning Certificate

Change Management Specialist

PROFESSIONAL EXPERIENCE

Director (Government, Application Development, QA) 9/2021 – present

Guidehouse (Aceinfo), Stafford, VA (Remote)

SUMMARY: Director within Guidehouse Digital responsible for overseeing and managing technical staff. Program QA Lead for Pivot Project within FEMA responsible for managing and coordinating all testing activities on the FEMA Pivot Project, including setting program test strategy and managing QA processes and tools, and overseeing the expansion of Automation Testing using Selenium and Katalon frameworks and leading the implementation of DevOps. Seek to continuously improve project processes through Lean Six Sigma and Root Cause Analysis. Provide continuous review and recommendations for improvement of processes related to status reporting/dashboarding and QA. Coach and support the test team. Created and updated project documents such as the Quality Control Plan and Project Testing Plan to name a few.

Key Accomplishments:

PROCESS IMPROVEMENT PROGRAM IMPLEMENTATION: Implemented process for Scrum Teams to review processes using LSS to improve Project and Product Quality and perform Root Cause Analysis (RCA)

COMMENCED DEVOPS IMPLEMENTATION: Documented plan to transition program to a DevOps environment to enable Continuous Integration/Deployment

Senior Quality Operations Lead (PMO: SME) (Government, Application Development, QA) 5/2021 – 9/2021

Ace Info Systems, Stafford, VA (Remote)

SUMMARY: PMO Technical Lead responsible for building agile metric dashboards and analyzing data for process improvements. Manage and utilize tools and methodologies to ensure software personnel identify defects and comply with quality standards. Improve business processes and systems to streamline testing processes and reduce costs. The Software QA manager frequently conducts software testing audits on software testing practices to ensure quality standards. Manage QA teams providing support for each member to ensure the individual’s well-being.

Senior IT Consultant (PMO: Scrum Master) (Government, Application Development, IV&V) 5/2020 – 5/2021

HQS, LLC, Stafford, VA (Remote)

SUMMARY: Subcontracted to Meeting Result, Inc provides consulting services as part of the PMO team working for FEMA providing technical subject matter support. Technical Lead building Project Metric Dashboards, analyzing defects, and agile metrics in JIRA, creating and running weekly reports on Defect trend analysis, and supervising tiger teams to improve processes. PMO Scrum Master manages tasks in an agile environment, overseeing software testing, independent verification and validation (IV&V), and User Acceptance Testing. In addition, PMO Technical Lead develops short and long-range software application management strategic plans. Create Standard Operating Procedures for agile scum teams in Confluence. Utilized Lean Six Sigma to improve Project processes and recommend JIRA automation to better utilize Scrum Team workflow.

IT PMO Strategic Test Consultant (Government, Application Development, IV&V) 8/2018 – 5/2020

Wilco Group LLC, Washington, DC

SUMMARY: Technical lead on PMO team, providing subject matter expertise in Testing and QA. Providing FEMA with technical subject matter support as the Project QA Lead to assist the FIMA in modernization and standardizing software testing processes, including implementing software test automation across eight scrum teams and six integrated applications. Test Manager overseeing the development and execution of software testing, independent verification and validation (IV&V), and User Acceptance Testing. Technical Lead building JIRA dashboards for monthly customer metric submissions and trend analysis. Prepare performance reports that define risks and issues associated with information technology and knowledge transfer. Develop short and long-range software application management strategic plans.

Key Accomplishments:

•PRODUCT QA PROGRAM IMPLEMENTATION: Evaluated program processes utilizing Six Sigma. Created and implemented a standard QA strategy across the program.

SENIOR CONSULTANT (PMO: SME) (Government, Acquisitions, IV&V) 12/2016 – 7/2018

JPI, Washington, DC

SUMMARY: Providing GSA with comprehensive technical subject matter support as the IV&V and Training Lead to assist the Office of Telecommunications Services Program in managing and supporting telecommunications contract management systems. Supporting acquisition services with subject matter expertise in information technology and QA Lead for acquisition documentation/process. Test Lead overseeing the development and execution of independent verification and validation (IV&V) on the knowledge transfer process. Analyze and evaluate work concerned with integrated systems for Telecommunications Service Program. Prepare performance reports that define risks and issues associated with information technology and knowledge transfer. Develop short and long-range software application management strategic plans. Evaluated and used contractor’s development tools: AHA, Jira, IBM Doors, and AWS.

Key Accomplishments:

•IV&V FRAMEWORK IMPLEMENTATION: Created a new framework for IV&V of Knowledge Transfer using Kaufman’s Model for learning evaluation.

•NEW TOOLS: Configured IBM DOORS to support IV&V of knowledge transfer.

PRODUCT QA LEAD (Health Care, ROI) 8/2016 – 12/2016

Verisma, Alexandria, VA

SUMMARY: Responsible for driving the adoption of quality disciplines and overseeing documentation policies and procedures to ensure the integrity of an organization's software application ensuring the protection of health information (PHI). Responsible for SaaS releases and QA coordination for multiple software products. Work with Program Management, Support, and Operations to ensure smooth escalation handling and deployment. Develop policy, procedures, and standard operating guides for configuration management of software applications. I have implemented QTest for software test management and integrated eggplant for test automation. Performed Aha! And Jira administrator duties, integrating both into an Agile/DevOps environment.

Key Accomplishments:

•PROCESS IMPLEMENTATION: Evaluated SDLC processes utilizing Lean Six Sigma to implement a QA Program company-wide and implemented new software development and testing processes to align with a DevOps/Kanban method following ISO 9001, IEEE 12207.

•NEW TOOLS: Evaluated and applied new SDLC Tools such as Jira and QTest integrating tools with existing products such as AHA! (Product Management) and SVN (Source Code Management).

IT SPECIALIST (Financial Systems) 8/2013 – 8/2016

FRTIB, Washington, DC

SUMMARY: Oversee the development and maintenance of the project software quality assurance plan. Manage software testing automation to verify the creation and review of Automation Scripts and Design Documents. Create manual and automated test scripts using HP ALM and QTP. Manual testing on Android and iOS. Conduct process and product assessments using objective criteria described in the QA plan. Interface with project personnel on software assurance activities. Identify and document noncompliance, observations, and risks from all software assurance-related activities communicating results from assessments with relevant stakeholders. Identify lessons learned that could improve processes for future product releases. Other Duties: In charge of Performance and Load Testing. Participate in IT services and software acquisitions by preparing documentation for RFQs and RFIs.

Key Accomplishments:

•PROCESS IMPROVEMENT: Evaluated Software Testing processes and determined that the workflow would be more efficient and allow for better defect management by moving UAT management to ALM. I worked with the contractor to accomplish this task. Utilized Lean Six Sigma.

•NEW PROCESS: Worked as part of a team to create an automated Change Request submission process by setting up an automated form for customers’ change requests. The Change Request form allowed for better Change Request management in assigning a Business Analyst for better tracking. Continued work on Documenting QA Processes by completing updates to QA Plan focusing on three major areas: management, performance, and assessment.

USER ACCEPTANCE TESTING COORDINATOR (Financial Systems) 2/2010 – 8/2013

SERCO-NA, Inc. Fairfax, VA

SUMMARY: User Acceptance Test Consultant to the Federal Retirement Thrift Investment Board: Prepared and maintained test plans for large projects, including, but not limited to, scope, test environment, test data approach, entry criteria, and exit criteria. Create manual and automated test scripts using HP ALM and QTP. Responsible for preparing and maintaining coverage matrix and test cases using design documents and current applications, including test data requirements. Partner with the customer to plan and coordinate acceptance tests and work on clarifying requirements. Resolution coordination of any outstanding items. Other Duties: Automation and Load Testing.

Key Accomplishments:

•NEW PROGRAM: Using Six Sigma DMAIC and DMADV, established the initial planning/performing UAT process. This program allowed for delivering a higher quality product to the customer. The program also allowed for improvement in other areas of testing.

EDUCATION

Selinus University, Executive Leadership, Ph.D. (Started 2022)

Liberty University, Interdisciplinary Studies, Masters (Executive Leadership Focus), 2020

Cornell University, Executive Leadership Certificate, 2015

Averett University, MBA Program, 2001

Columbia College, BA (Concentration: Business Administration & Nuclear Engineering Technology), 1997

PROCESS IMPROVEMENT

Six Sigma

Lean Six Sigma

TQM

CMMI (Level III)

ISO 9001:2008

TECHNOLOGY

APPLICATIONS:

Microsoft Office (VBA)

Microsoft Project

Microsoft Visio

Minitab

DATABASE:

SQL Server

Oracle

DB2

PROGRAMMING LANGUAGES:

Visual Basic

HTML

PPCL

Ladder Logic (PLCs)

PHP

Java

SQL

SDLC Tools:

Methods:

Waterfall

Iterative

Agile

DevOps/Kanban

Applications:

ServiceNow

Jira

AHA

IBM DOORS

SOFTWARE TESTING:

HP-ALM

QTP

SilkTest

WinAutomation

Selenium

Rational

eggPlant

QTest

Platforms: PC, Tablet, Android, iOS

Katalon

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