Customer Service Crew Member
Resume:
Latosha Smith
Fort Lauderdale, FL *3317
**************@*****.***
Exceptionally gifted Dietary Aid with over 7 years' experience in a retirement community assisting cooks with meal preparations; making sandwiches, salads, desserts as requested; washing dishes and keeping food preparation areas clean at all times according to regulations.
Ability Summary
• Over 15-year experience in the food service
• Highly skilled in preparing and serving food and beverages per recipe or facility procedure
• In-depth knowledge of performing a variety of food preparation tasks
• Hands-on experience in arranging tray and table setting with appropriate tableware and condiments
• Able to assure that cleanliness and quality standards are met
• Proven ability to complete daily responsibilities and assignments
• Demonstrated ability to interact helpfully with persons of different social and economic backgrounds
WORK EXPERIENCE
Fort Lauderdale International Airport/Crew Member
HMS Host – Aug 2022-present
Customer Service
Fry and Prep
Deli Clerk/Cashier
Publix SUPERMARKET - Fort Lauderdale, FL - July 2000 to June 2010
Greeted customers as they arrive and direct them to merchandise, they need
• Assisted customers with buying decisions when required
• Operated cash register and adding machine to manage cash for sold items
• Calculated discounts as appropriate
• Tagged items for price and expiry date
• Stocked items when required
• Sliced and weighed deli meats and cheeses
• Maintained and stocked all designated section areas
• Cleaned all department equipment occasionally
• Maintained sanitation and cleanliness of all areas
Delaware Chicken and Seafood
Meat Salesclerk
• Weight and sliced meats
• Customer service
Delta Airlines/Baggage Claims/TSA
Delta Airlines – Fort Lauderdale Airport – 1988
Delaware North – Fort Lauderdale Airport – Kitchen Production – 2012
• Baggage claims
• Directed customers to airline sections
• Checked in baggage
• Prepared food lines
Porter for Everglades
Porter/Baggage claims – 2005 – 2007
• Customer service Info to customers
• Checked in Baggage
Dietary Aide
Westbrook Retirement - Lauderhill, FL - December 1998 to March 2000
Prepared and served nutritious meals and snacks to patients
• Assisted cooks and operated required tools to accomplish service
• Cleaned work area, utensils, dishes, and pots and pans
• Checked inventory of items and filled orders
• Followed diagrams and lists to prepare patient trays to specifications
• Interacted with clientele in a pleasant manner and handle customer complaints
EDUCATION
Diploma in General
Hallandale High School
1987
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