Customer Service, Administrator, Consultant
Resume:
Jodi Limper
Belleville, IL *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Office Administrator
DC Drywall - Collinsville, IL
January 2000 to August 2021
Overseen that entire office(3) and work crew (10) ran efficiently and effectively. Daily use of Microsoft Office Suite
Daily use of Quickbooks
Creating and faxing of proposals, change orders, and invoices. Social Media Accounts
Prepared Business and Individual Tax Forms(W-2, W-9, 941,1040, Sch C etc.) Ensured that all deadlines were met.
Conducted Customer Satisfaction Reports.
Payroll
Accounts Receivable/Payable
Responsible for petty cash transactions.
Typing 50 WPM
Customer Service Representative & New Hire Instructor Internal Revenue Service - St. Louis, MO
November 2013 to March 2017
Handled high volume of incoming calls from taxpayers. Made account adjustments.
Educated taxpayer on the current tax laws and US collections process. Established payment arrangements.
Ordered Publications and Forms.
Researched many platforms.
Acted as Manager when manager was away from office. Developed training guides.
Instructed and trained newly hired employees on tax law, collections and other duties set forth by the US Treasury Department.
Excelled in all job core requirements.
Education
Pursuing Degree(s) in Business & Mental Health
Southwestern Illinois College - Belleville, IL
January 2012 to January 2019
Skills
• QuickBooks (5 years)
• Accounts Receivable (10+ years)
• Accounts Payable (10+ years)
• Human Resources (10+ years)
• Payroll (10+ years)
• Accounting (10+ years)
• Management (10+ years)
• Administrative Experience (10+ years)
• Microsoft Outlook (10+ years)
• Bookkeeping (10+ years)
• Office Management (10+ years)
• Microsoft Office (10+ years)
• Data Entry (10+ years)
• Accounting (5 years)
• Leadership (10+ years)
• Computer literacy (10+ years)
• Technical writing (10+ years)
• Customer service (10+ years)
• Research (10+ years)
• Front Desk (10+ years)
• Word processing (10+ years)
• Typing (10+ years)
• Proposal Writing
• Financial Report Writing
• Tax Experience
• Project Management
• Budgeting
Assessments
Scheduling — Proficient
December 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Management & leadership skills: Planning & execution — Proficient December 2021
Planning and managing resources to accomplish organizational goals Full results: Proficient
Bookkeeping — Proficient
December 2021
Calculating and determining the accuracy of financial data Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I will be a great asset to this company!
Contact this candidate