Data Entry Office Assistant

MARINA FAZZALARI

CENTEREACH, NY ***** 646-***-**** ***************@*****.***

PROFESSIONAL CAREER SUMMARY:

Seeking new employment opportunities to leverage and implement my knowledge, skills, and abilities. Delivering high quality performances and professionalism into daily operational tasks and activities. Looking for a professional position to grow my knowledge, skills, and experiences. PROFESSIONAL SKILLS:

Professionalism, Excellent Communication, Bilingual (Spanish/English), Customer Service, Team Collaborative, Organizational, Document Management, Teaching Background, Employee Management, Scheduling, Office Assistant Functions, Legal Research & Documentations, Data Entry PROFESSIONAL EXPERIENCE:

Interpreter, Linguistica International / Sustainable Language Services/Language Today, 2019 – Present

Facilitate communication between individuals by interpreting the Spanish and English language.

Liaison between clients to aid with understanding information and answering inquiries.

Cultivate professional relationships by establishing positive rapport, while communicating effectively.

Perform consecutive and simultaneous interpretation for the Department of Education, during suspension hearings, school fairs, parent conferences, general translation, special education meetings and hearings, public hearings conferences, and school events.

Manage worker’s compensation medical interpretation and no-faults for Language Today.

Interpret for various establishments including the Department of Public Health Department, Family & Child Services, Women Domestic Violence, Medical, and Immigration Services, while using Bria 5 to do phone call interpretations and other platforms to do video and conferences interpretation. Caregiver (Part Time), Freedomcare, 2019 – 2020

Perform administrative functions, assess vital signs, assist with the nutritional goals and medication administration, transport patients to their doctor appointments, and cook and serve meals. Medical Administrator (Part-Time – Contract), Digestive Diseases Consultants PC, 2019 – Present

Oversee the setup and preparation of patient examination rooms, completion of patient charts, and collection of payments for rendered services.

Promptly greet patients, present patients with documentations, verify paperwork for completion and accuracy, and provide professional customer service to ensure and maximize customer satisfaction.

Translate Spanish and English communications; act as a liaison between staff and patients. Substitute Teacher – Assistant Teacher, CBI Academy Preschool, 2019 – 2019

Documented and analyzed student’s progress and performances to evaluate each student.

Planned and developed curriculum to be instructed to students as assigned by the Teacher.

Worked one-on-on with students including 2 disruptive/violent children in a professional manner.

Oversaw the translation of the Spanish language from and to parent, student, and teacher. Teacher, Kinderdance, 2019 – 2019

Taught 18 month old babies to 3 year old children the Spanish language and general curriculum.

Educated students on dancing, fitness and obstacle courses utilizing exceptional teaching skills.

Experienced in teaching 1-2 students with special needs in the classroom setting. Bookkeeper, J&W Accounting, August 2015 – Present

Responsible for performing office functions including filing, interpreting, and performing data entry. Manager – Office Manager’s Assistant, Advantage Plumbing, 2014 – 2014

Served as a Manager within the Water Meter Department and assisted the Office Manager with tasks.

Dispatched 2 Plumbers for plumbing services and emergency requests, while managing a daily calendar and maintaining communication with the Plumbers.

Oversaw the scheduling of work orders, acquisition of meter permits, and submission of work orders.

Promptly answered phone calls from management team members, plumbers, and customers.

Performed data entry to enter estimate data and produced invoices for rendered services. Legal Assistant – Processor, Rosa Ortiz Law Firm, 2012 – 2014

Handled Foreclosure Defense and Mitigation processes, bankruptcy functions, and home loans modifications in compliance of government procedures, rules, instructions, and qualifications.

Maintained and prepared all legal documents, analyzed cases, mortgages, and financial data thoroughly, recorded all client information into database, and performed data entry.

Conducted interview with clients, effectively negotiated with banking companies, and scheduled meetings with Supervisors and staff members.

Served as an office negotiator to negotiate with the banks, underwriters, or foreclosure lawyers.

Performed analytical research and provided professional customer service; translated as needed.

Communicated with customers in a professional manner, while answering telephone calls to obtain payments and/or required documents, educate them on case statuses, and follow up as needed. Office Assistant – Expeditor, Santis Plumbing & Heating, 2009 – 2012

Managed DOB permit processes that included meeting insurance requirements, obtaining LAA plumbing and construction permits, and retrieving signatures.

Collaborated with DEP engineers and Inspectors throughout the approval of permits.

Experienced in DEP, OSHA, DOT, ECB, and DOB permits; prepared and presented cases with proofs.

Communicated with clients to inform of their project and requested any documents as necessary. PROFESSIONAL EDUCATION:

Associate Degree – Liberal Arts Science & Math, Queens Borough Community College, 2014 High School Diploma, Grover Cleveland High School, 2006 Relevant Information: AP Grammar & Literature Classes for Spanish; 4 College Credits Certified H&R Block Tax Preparer Specialist, 2008

QUALIFICATIONS:

Clear report of submitted finger print with the DOE & DOI (can provide documentations) PUBLICICATIONS:

Main Report Management, April 2014

Achievement: Advantage Plumbing was chosen by MRM to be on the cover of the April edition for best- personalized service in the 5 boroughs within Manhattan and Brooklyn counties.

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