Tracy Riggs
Alden, NY *****
*****.*****@****.***
Summary
Dedicated and focused individual who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals.
Highlights
Microsoft Office proficiency
Share Point
Excel spreadsheets
Meticulous attention to detail
Results Oriented
Self-Directed
Time Management
Professional mature
Dedicated team player
Self-Starter
Proofreading
Resourceful
Multitasking
Type 55wpm
Accomplishments
Promoted to Office Manager II after 6 years with company, promoted to Lead Clerical Team Member after 1 year & 10 months with company.
Experience
The Summit Center Getzville, NY
Office Manager II Jan 2017 – Present
Continues all duties under Office Manager I & Lead Clerical Team Member, below and including direct supervision of staff; covers and oversees entire Administrative Services Dept. when Director is out of the office. Oversees Fleet Transportation needs with 21 vans: coordinates DOT & preventative maintenance appointments.
Office Manager I Dec 2016 – Jan 2017
Continues all duties under Lead Clerical Member; Supervises job processes within the department; oversees Admissions intake for school involving parent and school district contact; distributing and processing department surveys for Quality Assurance; Oversees Reception desk and staff; writes procedures for jobs within the department.
Lead Clerical Team Member Aug 2014 – Dec 2016
Clerical Team Member Oct 2011 – July 2014
Manage work processes, data entry, reviewing, documents, faxing, copying, answering phones, and directing calls, daily contact with school districts. Worked in both Getzville and Hamburg locations. In the Hamburg location, responsibilities included: greeting patients, creating patient charts, receiving co- pays, faxing, copying, filing, ordering supplies and scheduling.
Beautiful Moments of WNY Locations- WNY & Rochester
Owner/Stylist July 2015 - present
Provide onsite wedding or special event hair and makeup services, provides colors, cuts, perms and other misc. hair and makeup services in in-home salon
The Blonde Willow Salon & Spa Snyder, NY
Independent Cosmetologist July 2012 - May 2015
Provided hair and makeup services for clients. Assisted salon owner with clients. Cleaned salon, stocked and filled inventory.
Amedisys Niagara Falls, NY
Business Office Specialist Jan 2008 - Jan 2010
My responsibilities included: data entry, copying, faxing, answering phones and directing calls, entering and printing clinician’s schedules, receiving insurance verifications, filing, ordering medical supplies, inventory audits. Left this position to complete Cosmetology school
SPS Temporaries Niagara Falls, NY
Temporary Staff Aug 2007 - Dec 2007
Temporarily assigned to Sherwood Valve. My responsibilities included: answering phones and directing calls, faxing, copying, cleaning front area, filing, writing, and entering purchase orders, following up on purchase orders, greeting clients and vendors.
Secolink Settlement Services (wholly owned by Keybank) Amherst, NY
Recreational Loan Processor, March 2003 - February 2007
Receiving approved loan applications, gathering appropriate paperwork from buyer, seller and/or dealer, contacting DMV and Coast Guard; printing various forms, sending paperwork out for title/registration and Coast Guard documentation, securing collateral for bank, funding loans, mailing checks, faxing wiring confirmations, contacting banks of payoffs of current liens, copying, filing, scanning.
Education
Mar'jon School of Beauty Culture, Dec 2009
Complete 1000 hours in received certificate, complete state boards practical and written exams, officially licensed June 2010.
Pembroke Jr.-Sr. High, 1992
Graduated with a local diploma.