Service Agent Customer
Resume:
EXPERIENCE
PACIFIC TRADING SARL / Democratic Republic of the Congo
CUSTOMER SERVICE AGENT
Office and Administrative Support
Customer Service Agent
October 2019 - Present (3 years)
Obtain,enter and process customer information.
Refer client to appropriate Services.
Answer calls and provide the following.
Various task simultaneously.
Administrative support.
Advise and solve customer problems.
EDUCATION LEVEL
Secondary school NOTRE DAME / Democratic Republic of the Congo Diploma in Secondary school Psychologic and education general 1986 - 1995 (9 years) Teaching and training activities
Teaching and training youngs school boys Supervision of young students Administrative support LANGUAGES
NZIETELE LUSAKUMUNU AIMÉ
Birth Country - Democratic Republic of the Congo
Current place of residence - Democratic Republic of the Congo 48 years old / Married
Bilingual customer agent,in charge of customers, with a sense of organisation and relationship for customer management. I maitain a fluid and pleasant atmosphere for the customers of a company. My focus is on helping customers and solving their problems,processing their orders and resolving their transactions
CONTACT DETAILS
anytime (GMT 0)
Phone: (243-*********
Phone: (243-*********
Email: *************@*****.***
French (High/ Advanced), English (Moderate/ Intermediate) HARD SKILLS
Management skills, Presentation skills
SOFT SKILLS
Work ethics, Problem solving
OTHER SKILLS
customer experience management, emphaty, creative, Administrative Support, problem resolution, response to complaint COURSES
PACIFIC TRADING SARL, Bilingual customer Services 2019 - 2022
Obtain, enter and process customer information. Refer client to appropriate Services. Answer calls and provide the following. Various task simultaneously. Administrative support Advise and solve customer problems. JOB PREFERENCES
Position type
Office and Administrative Support - Customer Service Representative Office and Administrative Support - Customer Service Agent Office and Administrative Support - CUSTOMER SERVICE CLERK Community and Social Service - Customer Support
Management - Customer Success Team Leader
Business and Financial Operations - Customer Credit Representative Management - Client Relationship Manager
Management - Client Manager
Sales - Sales Receptionist
Business and Financial Operations - Customer Account Specialist Location
Canada
United States
Contact this candidate