Chris Langlois

adtjx5@r.postjobfree.com • LinkedIn • FL, 32092, US • 904-***-****

Management Profile

Customer-focused, accomplished leader with extensive experience in sales, business development, profit optimization, and customer relationship management. Demonstrated success in devising, defining, and executing short- and long-term strategies to amplify revenue, sales, and customer service. Credible history in planning and implementing business development strategies as well as boosting sales and accelerating profit. Proficient in managing budgets and ensure efficient usage of budget with aim of cost minimization. Adept at assessing customer requirement and exceeding expectations for maximum client satisfaction and success. Rapidly adapt to new technologies and possess expertise in Windows operating systems, Microsoft Office; Word, Excel, Outlook, and PowerPoint. Advanced verbal and non–verbal communication, strong leadership, and analytical skills as well as ability of critical decision-making with a commitment to work with integrity, positivity, and quality along with internal and external partners.

•Strategic Planning

•Revenue Generation

•Sales Optimization

•Hard-Hitting Negotiations

•Relationship Building

•Problem Solving

•Budgeting & Forecasting

•Customer Satisfaction & Retention

•Communication Skills

•Financial Management

•Leadership Skills

•Quality Customer Service

Career Experience

Sales Associate, Property Manager, Home Town Realty of Duval 01/2021 to Present

Assist buyers and sellers with selling and purchasing of property. Handle paperwork required by contracts. Order appraisals, surveys, and other needed documentation. Manage properties with multiple accounts, ordering leases, pre and post inspections, order credit, background checks, full screening of clients, find quality clients for owners of managed properties.

Outside Sales Manager, Advanced Dealer Solutions 10/2019 to 04/2021

Spearhead multiple facets of the company, such as sales, marketing, budgeting, forecasting, cost control, operations & maintenance, and customer service. Formulate sales and business strategy to increase profitability and generate revenue. Define and manage budget with aim of cost minimization and assured execution of all tasks within the budget. Develop and implement new tactics to accelerate sales, grow business, increase profit, and find new opportunities in market. Direct development of business while ensuring compliance of quality and standard according to company’s policies. Ensure implementation of strategic plans to reach sales targets.

Accelerated annual sales by delivery quality customer service.

Established and maintained relationship with new and existing potential customers by surpassing customer expectations and meeting their requirements.

Sales Executive, Duval Motor Company, Jacksonville, FL 2013 to 2019

Managed and produced sales portfolio requiring cold-calling, lead qualifying, prospecting, and account planning and management. Identified strengths and weaknesses of company and formulated plan to improve performance. Led, supported, and mentored team of three to meet and exceed yearly objectives of sales quota, digital sales, client retention, and new business. Devised and executed sales and marketing strategy to expand business. Co-ordinated with staff to evaluate company performance and assured achievement of all targets and milestones. Recruited, hired, supervised, and trained team of sales while ensuring to achieve and exceed revenue targets.

Accomplished Salesman of the month several times by delivering excellent service.

Achieved Tip Graham award for highest gross profit of entire group for 2018.

Entertained customer requests and queries while maintaining good customer relations.

Additional Experience as:

Account Executive, Performance Radiator, Jacksonville, FL

Account Executive at Brumos Mercedes-Benz, Jacksonville, FL

Education

Certificates and Licenses

JM&A Finance Training, Jacksonville, FL

Life, Health and Annuities License#W755109

Real Estate License#3479677

Business Administration

Florida Community College of Jacksonville, Jacksonville, FL

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