Library Assistant Customer Service
Resume:
Maureen Sterling
Livingston, TX *****
****.****@*****.***
Goal-oriented professional with a keen attention to detail and more than 10 years of customer service experience in various fields. Hard-working and driven, I am eager to make a positive contribution to the operations in Livingston, continuing to help the community where I live. Authorized to work in the US for any employer
Work Experience
Pharmacy Technician Trainee
Livingston Pharmacy - Livingston, TX
December 2018 to Present
Assists the Pharmacist in providing quality care to all customers through the performance of technical duties.
• Assists the Pharmacist in providing quality care to all customers through the performance of technical duties, which include ordering medication and supplies.
• Delivered medications using personal vehicle to individual patients at their residence, including rural routes, ensuring receipt when necessary.
• Front-line Customer Service Representative; responded to customer needs in person as well as over the telephone.
• Familiar with inventory control processes, responsibilities included stocking pharmacy shelves.
• Performed Cashier duties. Proficient with computers, money handling, and daily tallies of funds. Library Assistant, Alabama
Coushatta Tribe of Texas - Livingston, TX
July 2008 to March 2018
Primary duties include keeping the library organized and operating in an efficient manner, while providing customer service to the library's patrons.
• Maintained database to process new books, publications and other uncatalogued materials
• Planned and implemented a Summer Reading Program for community youth, increasing participation in reading by the library's younger patrons.
• Prepared research on literary trends and assisted in the procurement of new library materials.
• Worked independently at the library desk, assisting patrons and performing the full range of circulation functions.
• Assisted with collection management and development within the library, which may include removing old materials, checking reading lists, and stock checks. Retail Associate
Interior Fabrics - Houston, TX
December 2005 to June 2008
Responsible for various sales and customer service activities, facilitating purchases and assisting customers with transactions.
• Promoted sales through engagement of customers, positive selling techniques and sharing product knowledge.
• Assisted customers with merchandise selections, custom design orders, and selection of independent contractors, vendors, and third-party operators.
• Managed financial transactions. Processed payments by totaling purchases, processing checks, cash, and credit/debit cards.
• Opened and closed cash registers daily. Prepared reports, separated charge slips, balanced drawers and made deposits.
• Trained personnel on company procedures and sales strategies to attain or exceed department productivity goals, to include cash handling and documentation.
• Provided outstanding customer service. Greeted and received customers in a welcoming manner, directed them to their desired departments, and promptly responded to customer and vendor requests for assistance.
• Documented sales by creating or updating customer profile records; prepared sales slips and contracts.
• Highly effective in meeting sales goals.
Education
GED in customer service
Kingwood College
Contact this candidate