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Executive Assistant Program Specialist

Location:
Lithonia, GA
Posted:
November 16, 2022

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Resume:

YVONNE WILLIAMS

Lithonia, GA ***** 770-***-**** adtjug@r.postjobfree.com

EXECUTIVE ADMINISTRATOR/PROGRAM ANALYST/EVENT COORDINATOR/HR ADMINISTRATOR

“Proactive Thinker, Results-Oriented Administrator and Problem Solver”

Over twenty-five years’ experience assisting Division Directors, Branch Chiefs, Associate Director for Science, Program Management Official as Program Analyst, Program Specialist, Executive Assistant/Administrator in government; assisted C-suite executives and attorneys in corporations; and functioned as Director HR /Office Manager, and Legal Assistant in non-profit and legal organizations. Expertise in analyzing, developing and managing administrative processes; recording minutes; calendar and events management; executing international and domestic travel and logistics; and monitoring budgets and forecasts.

AREAS OF EXPERTISE

•Microsoft Office Suite, Office/Windows 365, Teams, Zoom, Adobe Acrobat, Internet Research, SharePoint, Manuscript Central, Paychex, ADP, QGenda, TASNet, Primavera, Concur, Documentum, CRSS, NCAMS, A.S.K., VSTS, ICAP, OSIRIS, HHS Learning Portal Management, SOP, SOW, MACCS

•Government, Corporate, Non-Profit Management, and Legal Administration

•Calendar Management, Office Management, HR Management, Event Management

•Highly organized and effectively manage multiple priorities

•Detail-oriented, Multi-tasker, Analytical and Problem Solver

•Writing, Editing, and Proofreading

•Project Coordinator

•Building Evacuation Team Monitor

•People-oriented, and Strong Interpersonal and Effective Communicator

•Self-motivated

•Records Management Liaison

CAREER HISTORY

Executive Assistant – National Center for Emerging & Zoonotic Infectious Diseases – Office of the Director (NCEZID/OD) 08/01/22-09/16/2022

Centers for Disease Control and Prevention (Contractor), Atlanta, GA (Position was converted to “FTE”)

Assisted the acting Director, NCEZID; prepared activity reports; served as point of contact to address travel

related inquiries; maintained contact list; sent communications and announcements; reviewed administrative processes.

Project Coordinator 06/13/22-07/15/22

The Carter Center (Contractor), Atlanta, GA

Participated in project status meetings; managed project to ensure deadlines were met; researched guidelines and submitted

documents to process management and consultants’ international trip to Liberia.

Senior Administrative Assistant 03/28/22-04/29/22

Emory University (Contractor) Atlanta, GA

Managed calendars of three physicians and the Director, Administrative Operations; coordinated meetings and travel; entered

data into QGenda; researched information, and updated spreadsheets.

Various Administrative & Project Coordinator Positions (Temporary & Consultant – Various companies) 12/2021-3/16/2022

Conducted meetings with department managers to develop administrative processes; arranged catering for meetings; tracked

action items and responses from direct reports to management; created meeting agendas; reviewed and updated PPT slide decks.

Public Health Analyst – Division of Scientific Education & Professional Development (DSEPD/CSELS) 10/2021-10/2021

Centers for Disease Control and Prevention (Contractor), Atlanta, GA

Functioned as Presidential Management Fellowship Coordinator in managing the functional mailboxes; coordinated training

courses required by Fellows to satisfy criteria; hosted training utilizing Zoom; updated numerous SharePoint sites; arranged

onboarding of Fellows; and updated SOPs, as changes occurred.

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Program Specialist/AA – Office of Management and Analytics – Office of the Director (NCEH/ATSDR) 11/2020 – 6/2021

Centers for Disease Control and Prevention (Contractor), Atlanta, GA

Assisted the Director, Office of Management and Analytics/Management Officer and Deputy Director. Managed demanding calendars of Director and Deputy Director. Updated Campus Access Spreadsheet to monitor staff access to the Chamblee campus. Collaborated with management and staff to obtain new hire and termination information to maintain an updated Organization Chart and office Emergency Contact List. Managed time and

attendance and routinely communicated with deputies and team leads to acquire agenda items to develop the agenda for the bi-weekly deputy director meetings. Scheduled a myriad of “Teams” meetings as requested by managers and staff.

EA/Program Specialist - Office of Science- Office of the Director (OS/OD) 09/2019 – 09/2020

Centers for Disease Control and Prevention (Contractor), Atlanta, GA

Assisted the Director, Office of Science. Conducted daily status meetings and provided a briefing folder at the start of each morning for the Director of OS (to include daily calendar, agenda, and materials for meetings and presentations). Managed complex and demanding calendar requiring extensive monitoring and modifying throughout the day. Planned and organized meetings with internal staff and external guests to include locating meeting rooms and setting up presentations. Liaised with senior leadership and interacted with staff at all levels to achieve supportive and positive working relationships. Communicated with management to develop meeting agendas and topics for management and project meetings involving the OS Director. Assisted callers and/or redirected callers to the appropriate destination, as necessary. Routinely scheduled meetings requested by direct

reports to the OS Director. Arranged confidential personnel interviews for detail and full-time senior leadership positions in the OS Office of the Director. Answered inquiries from staff on detail to OS regarding administrative policies and procedures. Attended meetings to develop improved processes for administering the Charles C. Shepard Awards. Coordinated visits to OS by external guests and candidates by submitting requests for

security clearance. Managed all meetings initiated by the Office of the Director to include weekly All Hands, weekly senior leadership, daily leadership update, bi-weekly STARS Change Management Team, monthly STARS Advisory Board, and ad hoc meetings to include recording minutes, securing

conference rooms and setting up of calls, arranging meeting room layout at off-site campuses, and arranging technical support for training classes and external training events. Served on the Diversity and Inclusion Committee. Accomplished varied ad hoc projects, as requested.

Managed information and requests from and on behalf of the Director, Office of Science (OS), and Management Official, which required collaborating with outside staff to arrange meetings, logistics, and ensure completion of activities within the specified time frame. Recorded and managed minutes of Study Tracking and Reporting System (STARS) in SharePoint. Developed schedule of PMAS reviews with the OS Director to ensure all reviews were scheduled in a timely manner, considering the travel and leave schedules of the Director and her direct reports. Tracked the deployment status of the

direct reports to the Director to reflect the departure and return dates to OS, followed by modifying the recurring meeting schedules with the OS Director. Assisted the acting Director, OS, during the OS Director’s absence, by developing a schedule of the numerous meetings attended by the Director to ensure that meetings were attended during the Director’s absence. Oriented senior staff on detail of significant meetings, and those meetings requiring their attendance. Developed SOP for CDC Investigator Series. Served as Learning Portal Administrator. Updated and monitored documentation on OS/OD SharePoint site.

Developed correspondence in support of the Diversity and Inclusion Committee, CDC Investigator Series courses, STARS Change Management Team, Paperwork Reduction Act (PRA) and STARS Advisory Board meetings to solicit members and to request and provide essential information to meeting and course participants in preparation for upcoming meetings and courses. Served as Learning Portal Administrator which entailed arranging logistics,

entering courses in the Learning Portal, monitoring course attendance, addressing and resolving inquiries, and closing courses upon verification of attendance. Served as Records Management Liaison by closing courses in OSIRIS and preparing folders for archiving. Prepared travel itineraries, arranged hotels, and prepared travel expense worksheets. Solicited bios and photos from incoming staff and prepared welcome announcements.

Project Specialist - - Office of Scientific Integrity (OSI)/Office of the Director, Office of Science 09/2017 – 09/2019

Project Specialist - - Office of Science (formerly Office of the Assoc. Dir. for Science), Office of the Director 01/2017 – 08/2017

Centers for Disease Control and Prevention (Contractor), Atlanta, GA

Executed projects in support of the Director and Deputy Director, Office of Scientific Integrity (OSI). Provided support to the Human Research Protection Office (HRPO) and Information Collection Review Office (ICRO) by updating protocols in Excel, closing protocols in OSIRIS software program, preparing protocols for archiving, reviewing the Federal Docket Management System and Federal Register encompassing the Paperwork Reduction Act, and assisting the HRPO, ICRO and Public Health and Strategy team leads with ad hoc requests. Attended workgroup and leadership meetings to capture meeting notes, action items and decisions. Coordinated with management to develop meeting agendas and topics for management and project meetings to include STARS Management Team meetings. Created and monitored CDC Investigator Series courses in the Learning Portal for all CDC employees to include providing updated information and managing on-site and virtual registrations. Developed Standard Operating Procedure for the CDC Investigator Series. Prepared and submitted announcements in CDC Today. Managed OSI web site by submitting web updates to the web team for each of the four OSI Offices. Provided input to assist in creating a SharePoint site for OSI administrative processes. Managed leave calendar of administrative professionals, submitted 1350 requests in MACCS, attended project status meetings and assisted the Charles C. Shepard Awards project by reviewing documents and updating status of nominations in SharePoint.

Communication skills – Frequently worked with staff members at all levels within OSI organization to facilitate communication, aid organization, coordinate objectives and ensure that all OSI policies, procedures and standards are met. Conducted meetings after researching methods for videorecording of presentations during training sessions. Communicated assignments and project findings orally and in writing, clearly and concisely, meeting requested deadlines. Collaborated with managers and other assistants to coordinate recurring workgroup meetings. Interacted with staff in a

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professional manner with courtesy, tact, diplomacy and with minimal supervisory intervention. Gathered and distributed materials for workgroup and leadership meetings.

Management skills – Managed and supported one or more upper-level divisional staff such as the OSI Director and Deputy Director by coordinating, attending and recording minutes of workgroup and ad hoc meetings, monitoring Common Rule Initiative and Scientific Integrity and Quality Training

(SIQT) mailboxes, responding to inquiries and reporting activity. Proactively managed all in-person and virtual meetings and logistics by involving the appropriate staff by email and phone. Managed registrations for CDC Investigator Series training classes. Managed ad hoc projects, as requested.

Organization and Ability to multitask – Managed multiple projects simultaneously. Provided status updates, monitored Common Rule Initiative and Scientific Integrity Quality mailboxes by responding to daily inquiries from CDC staff.

Program Analyst, Lab Coordinator/Project Specialist, Executive Assistant, Project Support Specialist, cumulative 01/2002- 09/2016 Technical Coordinator, Events/ Work Group Coordinator to Division and Deputy Directors,

Associate Director for Science, and Branch Chiefs for various offices

Centers for Disease Control and Prevention (Contractor), Atlanta, GA

Assisted senior leadership by completing assignments, projects and analyzing problems with minimal supervision. Analyzed and resolved multi-layered and multi-functional problems by involving appropriate agency staff. Managed multiple calendars of senior management which required extensive

rescheduling throughout the day. Arranged all travel needs, both international and domestic; verified that all travel projections were within the approved travel budget for the fiscal year; prepared travel vouchers and assisted travelers with their expense reports and worksheets in Concur

within the required timeframe. Served as clearance point of contact to review documents in Documentum. Managed time and attendance for division and branch staff in TASNet. Updated the divisions’ SharePoint site. Coordinated and managed training requests in Vendor Supplied Training

System (VSTS). Researched administrative processes and funding mechanisms. Ensured that the proper paperwork was provided before training orders were input into the system. Reviewed training orders in the (VSTS) vendor supplied training system for the division. Provided guidance to division staff on the policy and procedures and ensured program staff maintained proper guidelines. Trained new administrative staff on the training system and policies and procedures associated with the training order process. Individual Learning Accounts (ILA)/Individual Development Plan (IDP) accounts: Utilized the system to ensure all new employees were provided with a funded ILA account.

Disseminated the proper budget information to the Financial Management Office (FMO) to ensure ILA accounts were funded with the correct CAN numbers and Object Class. Served as Workgroup Coordinator for the Charles C. Shepard Awards to include functioning as liaison to Chair and Co-Chair, participating in weekly status meetings, managing action items, and monitoring nomination submissions.

Specialized in onboarding and orienting new staff to include arranging computer, telephone and office equipment. Compiled and finalized management activity reports of direct reports to Senior Management. Prepared Cash Award Justifications and training requests. Provided guidance to

management and staff on travel issues and administrative activities. Served as division coordinator for the Combined Federal Campaign creating innovative ways to boost support. Updated rosters and website of science work groups.

Managed the distribution lists and organization charts for divisions and branches by updating the lists and charts and informing senior leadership as changes occurred. Monitored and administered program processes and procedures; managed office supply inventory by tracking purchases; and managed schedules of team meetings. Proposed recommendations related to administrative-related processes, procedures, and SOP’s. Provided professional advice, and consultation in assigned area of expertise; conducted staff training, as needed.

Developed SOP for onboarding. Evaluated assignments and projects by using knowledge of CDC program goals and objectives to achieve programmatic milestones. Appropriately prioritized and completed assignments by due dates. Recommended and accepted operational and procedural changes for the improvement of data collection, analysis, reporting and improved efficiency of mission direct and support activities. Conducted background research and data collection with minimal supervisory input by assessing a diverse set of sources to find the most efficient method for completing an assignment/project. Utilized appropriate qualitative and/or quantitative techniques requiring minimal guidance from supervisor, depending on the nature of the assignment or project, to ensure that the definitive results were reached.

Communicated status of projects orally and in writing clearly, concisely, and timely. Conducted routine communications effectively following established procedures. Routinely interacted with staff in a professional manner and offered assistance to staff to meet deadlines. Consistently identified opportunities for continuous quality improvement and implemented practical suggestions for modification.

PREVIOUS JOB EXPERIENCE AND HISTORY

Executive Assistant to Vice President, Chief Compliance Officer and Vice President, Litigation 09/2016-01/2017

Cox Communications (Contractor: Primus Software Corporation), Atlanta, GA

•Provided administrative assistance to VP, Chief Compliance Officer, and VP, Litigation.

•Conducted research, prepared reports and PowerPoint presentations.

•Managed multiple calendars to include personal activities outside of the workplace.

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•Arranged travel and processed travel expense reports; arranged meetings and events, including personal itinerary.

•Served on Law and Policy Task Force created to address employee concerns.

Executive Assistant to Senior Vice President, Enterprise Delivery Services 06/2006-10/2007

SunTrust Bank, Atlanta GA

•Responsible for planning meetings, managing calendar and inbox of executive, and arranging travel and logistics.

•Provided executive level administrative assistance to Senior Vice President and Managers.

•Responsible for preparing agendas, recording minutes of meetings, and following up action items.

•Facilitated weekly meetings with the project managers, reviewed Crystal Reports and prepared project status reports.

•Responsible for tracking and monitoring expenses and reconciling budget to actual expenses.

•Managed administrative project in Primavera.

Executive Administrator/Director, Human Resources 01/1998-11/2002

Minority Health Professions Foundation, Atlanta, GA

Operated as the Liaison to Board of Directors; prepared and presented quarterly HR activity reports to Board of Directors; recruitment of management and administrative staff; developed policies and procedures; administered medical, dental and life insurance plans, 501c3 retirement plan, workers’ compensation, annual enrollment, performance management plan, payroll, and employee relations;

introduced new benefit plans; reconciled invoices; supervised clerical staff and IT consultant; managed facility to include collaborations with landlord regarding lease negotiations and space planning; and arranged company-wide events.

LEGAL EXPERIENCE

Legal Assistant – Nadler, Beskin & Scott, Atlanta, GA; Swift Currie McGhee & Heirs, Atlanta, GA; Kilpatrick Cody…, Atlanta, GA

•Prepared legal documents and correspondence.

•Managed escrow accounts and accounts receivable/payables.

•Conducted client interviews to obtain intake information in domestic and civil cases.

EVENT MANAGEMENT AND TRAINING

•Trained job placement staff to analyze positions held by City of Atlanta employees receiving Workers’ Compensation benefits.

•Interviewed City of Atlanta employees and managers to determine employees receiving Workers’ Compensation benefits and to assess physical demands of positions.

•Conducted orientation and trained staff.

•Coordinated company-wide participation in the National Kidney Foundation event.

•Facilitated meetings with clients to obtain event logistics, staffing, menu, and budget, and managed event registrations.

EDUCATION AND AFFILIATIONS

•Business Administration and Accounting: Georgia Perimeter College, Atlanta, GA

•Medical Assistant: University of Cincinnati, Cincinnati, OH

•Georgia Institute of Real Estate; Atlanta, GA

•AMA Courses: Management Skills for Administrative Professionals, Time Management, Leadership, HR Management, Business Management

•Certified Meeting Facilitator: Helix Methodology

•Society of Professional Human Resource Management Conferences and Seminars

•Former Secretary, Non-Profit Organization: The Heart-Burn Foundation (founded to assist burn survivors)

•Church Choir Officer: Treasurer, Business Manager, Secretary; Church Officer: Program Committee

•Volunteer: American Cancer Society

AWARDS & RECOGNITION

•Awards: Super-Hero - Centers for Disease Control and Prevention, Office of Scientific Integrity/Office of Science; Vital Effort – Director, Centers for Disease Control and Prevention; Outstanding Director as Director, Job Placement (Consultant), National Rehabilitation – demonstrating excellence in training and managing Job Placement Staff

•Recognition: Administrative Excellence – Centers for Disease Control and Prevention

•Recognition: Employee of the Month

•Recognition: Numerous ‘Above and Beyond’ accolades from management and colleagues



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