Customer Service Admissions Coordinator

ASACA FISHER

**** *. ****** ******, *******, IL 60621 • 773-***-****

********@*****.***

SKILLS

Staffing – Recruit, interview, hire and train new Associates

Management – Efficiently and effectively manage people at retail stores over a large geography

Problem Solving – Critical thinker with ability to multitask

Customer Service – Build rapport with clients and vendors to increase brand representation and satisfaction.

Organization – Monitor and analyze reports, schedules.

EXPERIENCE

Lowes, MST Retail, Merchandising Service Team • Merchandising Service Supervisor 10/2022 - Present

Assist vendors and business partners with proper signage and product set-up support.

Kroger Company – Mariano’s, Chicago, IL • Night Operations Manager 09/2021 – 09/2022

Planned, directed, and supervised team members in the nightly operations within various departments of the store. Served as the mentor and coach for all team members to gain and demonstrate a high level of operational execution, product skills and process skills.

Ensured in-stock position of available product. Maintained store appearance with a focus on prime shopping hours, product presentation and company standards.

SAS Retail Odyssey, Chicago, IL • Area Supervisor 07/2015 – 08/2021

Led a team of 150 Retail Associates to achieve over 95% completion rates of placement of new items in stores, proper allocation of resources and accurate reporting.

Recognized for ability to fast track new associates and responsiveness to high profile projects. Promoted after first year working as an Elite Merchandiser.

Sky is the Limit Clinic, Chicago, IL • Admissions Coordinator 07/2011 - 06/2015

Admitted over 200 patients to this outpatient mental health and substance abuse treatment center. Competent with clinical terminology, data-entry; SAMMS program. Utilized strong customer service skills to promote the organizational philosophy of patient centered care to proactively meet the needs of all patients and their families during their clinic visits. Ability to work comfortably with a variety of patients with different physical and psychological needs.

Five Accessories, Chicago, IL • Marketing Coordinator 07/2010 - 08/2011

Managed trade shows and fairs for fair-trade sourced and eco-friendly jewelry and accessories. Responsible for inventory and sales at shows. Contributed to product development.

Jewel Osco, Chicago, IL • Front-end Clerk 07/1999 – 11/2003

Successfully balanced drawer as cashier. Stocked Grocery and accurately conducted inventory.

EDUCATION

Illinois Community College GED 2018

Contact this candidate