Assistant Executive Housekeeper
Resume:
*****************@*****.***
Qatar
deshrajkamboj
SKILLS
Desh Raj
Hospitality Professional
A Dedicated Facility Manager with more than 20 years of experience providing clients with the highest degree of hospitality and customer service by ensuring that facilities meet and exceed expectations. Strong leader possessing outstanding work ethic and integrity, always dedicated to meeting budget and meticulously documenting financials. Manages by leading and showing staff the rewards of pushing past their own expectations to provide the best work possible.
WORK EXPERIENCE
Facility Manager (Soft Services)
Leisure Theme Park, Doha Festival City
08/2021 - Present, Doha
Achievements/Tasks
Overseeing Operation of Housekeeping, administration, Waste Management, Laundry, Pest management, Landscaping, Security, Logistic, office Administration, for the leisure group
Responsible for the housekeeping operations, ensuring that the cleaning duties are done efficiently. Plans, and coordinates operational activities of the housekeeping department and responsible for devising policies and strategies to meet company's goals. Collaborating with department managers to determine security needs. Planning and implementing comprehensive security strategies. Controlling the security operations budget, monitoring expenses, and documenting processes. Developing work schedules, allocating tasks, and monitoring personnel performance.
Coordinating responses to emergencies and alarms, as well as compiling incident reports. Preparing surveillance equipment maintenance schedules and facilitating repairs in a timely manner. Keeping abreast of new technologies and advancements in security services. Ensuring compliance with company policies and security industry regulations. Organize and manage waste disposal, collection and recycling facilities. Responsible for waste treatment and cleaning operations. Dispose of waste safely, with due consideration for the environment and whilst conforming to government regulations. Developing and putting into operation the current system and technical advancement in the field of Laundry operations and ensuring that all laundry services within the property meet the highest possible standards. Collaborate with the teams in the management of contracts/projects. Establish action plans to enhance the effectiveness of pest management operations.
Establishing landscape, gardens and ground maintenance service strategies. Developing effective landscape, gardens and ground maintenance solutions inclusive of techniques and processes. Developing, reviewing, and improving administrative systems, policies, and procedures. Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained. Strategically plan and manage logistics, warehouse, transportation and customer services. Administration Communication Skills Planning management Human F&B Facade Cleaning Logistic
Vendor Management Guest Services Audits Analysis Pest Management Laundry
WORK EXPERIENCE
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Operation Manager (Soft Services)
Acciona Facility Services Middle East
06/2020 - 07/2021, Hamad Medical Corporation Qatar Doha Qatar
Team member - 740 Supervisors & Attendant
Achievements/Tasks
Responsible for the soft service facilities for Hamad General Hospital Qatar. Set up and supervise the Acciona team on site. The delivery of all customer and contractor KPIs and SLAs is focused on budget management.
Delivering a comprehensive 5-star facility management service to Hospital buildings, Cleaning, Landscaping, Canteen, and Wards, maintenances & Security.
Monitor facilities related spending against budget and forecast Operation Manager - mobilization of housekeeping services for the Healthcare client (Hamad Medical Corporation - HMC), head a team of 740 team members and machines & Tools - Assistant Managers, Supervisors, Housekeepers, Autoclave Operators, and Helpers. Contact: Madhuri Pawar - +974-********
Executive Housekeeper
Wyndham Doha West Bay
11/2018 - 06/2020, 5 Star Deluxe Property with 516 Room (264 Guest rooms & 252
Apt), 5 Food and Beverage outlets
&Luxurious Spa
Achievements/Tasks
Pre-opened 264 guest rooms & 252 apartments with 5 restaurants & closely overlooked Front Office and guest relation. Overall in charge of housekeeping, laundry department with more than 72 team members including non-permanent. Pre-opened an in-house guest laundry.
Worked thoroughly on pre-opening projects and executed. Uniform designed and fabric selection in depth.
Contact: Mr. Adham Sebaey (General Manager) - 009**-******** Mr. Manish [Director of Finances & HR} - +971********* Executive Housekeeper
Crowne Plaza Doha West Bay – Doha, Qatar
04/2017 - 09/2018, 5 Star Deluxe Property with 317 Guest rooms, 5 Food and Beverage
outlets & Luxurious Spa)
Achievements/Tasks
Re branding from Meliá to Crown plaza worked in depth to accomplish re branding. New Laundry layout set up.
Conducting performance appraisal of all the managers/ supervisors. Worked closely with corporate with implementation of brand. All re branding task were completed in given time frame [2 months] WORK EXPERIENCE
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Assistant Executive Housekeeper (HOD)
Radisson Blu Doha, Qatar
01/2013 - 03/2017, 5 Star Deluxe Property having 583 Guest room, 19 Food and Beverage
outlets & Luxurious Spa
Achievements/Tasks
As a project refurbishment completed for 324 guest rooms and 4 out lets. Train and develop staff to meet company requirements. Create and maintain interior and exterior standards of cleanliness. As a project housekeeping machinery selection and ordered completed [New Property Westin Doha]. As a project housekeeping Linen & supplies selection and ordered completed [ Westin Doha]. As a project mock up room presentation done for New property [Westin Doha] Contact: Mr. Gordon Macke Kenzie (GM) - +974-******** Assistant Executive Housekeeper (HOD)
Movenpick [Accor] Bangalore, India
11/2011 - 12/2012, 5-star Deluxe Property with 182 rooms and 5 outlets & Luxurious
spa
Achievements/Tasks
Pre-opened 182 rooms.
Pre-opening in charge of guest rooms and public area. Train and develop staff to meet the company requirements. Executive Housekeeper
Diani Reef Beach Resort and Spa – Mombasa, Kenya
03/2010 - 10/2011, 5. Star Deluxe Property with 154 Guest room, 7 Food and Beverage
outlets & Luxurious Spa
Achievements/Tasks
Collaborate with other administrative team members, Human resources, Front Office and the Finance department on projects and budgets. 154 guest rooms renovation completed.
37 acres landscaping maintenance and upkeep.
In charge of Recreation and Spa.
Housekeeping Manager (HOD)
Crowne Plaza – Bengaluru, India
12/2007 - 02/2010, 5 Star Deluxe Property with 282 Guest room, 5 Food and Beverage
outlets & Luxurious Spa
Achievements/Tasks
Pre-opened 282 guest rooms 7 outlets.
Pre-opening in charge for Spa.
Work thoroughly on laundry set up.
Assistant Manager Housekeeping
Hyatt Regency – Mumbai, India
04/2007 - 12/2007, 5 Star deluxe property with 251 guest rooms,8 F&B Outlets and
Luxurious Spa.
Achievements/Tasks
Responsible for all guest room upkeep.
In charge of all housekeeping store.
Responsible for team members training.
WORK EXPERIENCE
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Housekeeping Supervisor
Emirates Palace (Kempinski) – Abu Dhabi, UAE
12/2005 - 04/2007, 5 Star Deluxe Property 396 guest room Property and 12 Food and
beverage outlets
Achievements/Tasks
Active pre-opening team member.
presidential suite set up and opened in four months. In charge of 75 guest rooms.
Departmental trainer.
Housekeeping Team Leader
Park Hyatt Goa
01/2004 - 11/2005, 5-star Deluxe Property 251 guest Rooms, 8 Food and Beverage
Outlets, and Luxuries Spa
Achievements/Tasks
Active Pre-Opening member.
In charge of Public area and VIP guest rooms block. Responsible for all housekeeping stores.
Management Trainee
Best Western Dehradun
07/2002 - 07/2003, Dehradun India
Best Western
EDUCATION
Post-Graduation
Kumaun University Nainital India
1998 - 1999, Geography
Executive MBA
UCAM Murcia, Spain
10/2020 - 04/2022, Murcia, Spain
Diploma in Hospitality and Tourism
IMI Nainital India
2002, Production, Front Office
Housekeeping, F&B Service,
Tourism
LANGUAGES
English
Full Professional Proficiency
Hindi
Native or Bilingual Proficiency
Punjabi
Native or Bilingual Proficiency
REFERENCES
Mr. Marwan Ibrahim
“Deputy Managing Director Leisure Doha”
Contact: 31030211
Mr. Adham
“General Manager Wyndham West bay Doha”
Contact: 33470001
CERTIFICATES
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Management trainee (01/2002 - 12/2002)
Best Western Madhuban Uttranchal India
Pest Control Management (04/2008 - Present)
Supervisory Skills (2004)
Park Hyatt Goa India
Security Awareness Training (03/2022)
Time and Task Management (2004)
Park Hyatt Goa India
Supervisory Skills, Private Concierge, and Chemical Handling (2007)
Emirate Place [Kempinski] Abu Dhabi UAE
HACCP 22000 (2008)
Crown Plaza Bangalore India
Advance Fire Warden Course at DISS Doha Qatar (2018) Crown Plaza Doha Qatar
Responsible Business Hotel Trainer [2014]
Carlson Regidor Business School
Infection Control (2020)
Hamad Medical Corporation
Leadership Development Program [2020]
Acciona Facility Services middle East
Environmental Safety (2020)
Hamad Medical Corporation
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