Computer Systems Manager

Sali Chandra Sekhar

H No: **-***-**, Plot No **, Dream Homes,

Gandamguda, Hyderabad – 500 091.

Mobile: +91-900*******

E-Mail: ****.******@*****.***

Manager IT

IT Operations, IMS Internal Auditor, Planning, Sourcing and support Professional with 10+ years of experience in the IT/ AV Industry

OBJECTIVE

Seeking a challenging and responsible position in a reputed organization where my functional competencies in the IT Infrastructure domain which include the planning, IT admin, design, procurement and implementation can be effectively used for contributing to the success of the organization and can be further enhanced for mutual benefit PROFESSIONAL SYNOPSIS

Competent IT Operations & IT Infra Planning professional with 9+ years of demonstrated success in the IT and AV Industry vertical, with excellent understanding of business dynamics

As IT Manager – with GAR Corporation Group in Hyderabad handling end-to-end IT Operations including system Admin, Infrastructure Planning, Video and Audio Conferencing, Procurement of Equipment, Implementation & Heading the support team etc.

Expertise in IT Admin, technical and product support, Infrastructure Planning, AV Designing & Implementation, Vendor identification & Procurement

Good experience in Need Analysis, Business Planning & Forecasting in the IT Infra domain

Excellent skills in IT Infrastructure Project Management Documentation Systems

Experience in facilitating and organizing AV Meetings, Discussions, Walkthrough Sessions and Presentations with the cross functional teams – network consultant and the vendors to baseline the requirements and design, discuss potential risks, impacts, defects, available solution options etc.

Internal Auditor for INTERGRAGTED MANAGEMENT SYSTEM, ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2018,

Good experience in IT Infrastructure Project Implementation

Well experienced in handling the complete cycle of Customer Support Management

Hands on Expertise in complying with Project Dates and Deadlines - Efficient in completing all the assigned tasks on time and provisioning customer support and issue resolution

Versatile and multi-skilled with ability to manage multiple responsibilities simultaneously, achieve defined goals & objectives, an effective communicator with Strong Analytical, Problem Solving & Organizational Skills

Exposure to working in multi-cultural & well diversified work environments MANAGEMENT SKILLS

Hands on IT Infrastructure Design and IT Admin

Google Workspace, Microsoft O365 admin and Support

A V Design Solutions and implementations

Analytical & logical thinking

Solution oriented thinking

Time driven delivery ability

Excellent Interpersonal Skills

Team Management

CORE COMPETENCIES

● IT Infrastructure Planning & Designing ● AV technology Implementation

● IT Infra Need Analysis ● Vendor Management

● IT Strategy Planning ● IT user control operations

● Domain / Product Knowledge ● Customer Relationship Management

● Cloud Technologies ● Negotiation Skills

● Cost ReducƟon & Savings ● Electronics, Hardware and troubleshooting PROFICIENCY FORTE

Project Implementation

Manage all seat build outs through Vendor, IT and Business engagement

Manage all program ups at site through Client, IT and Business engagement Procurement & Vendor Management

Seek & review Quotes, finalize Vendors and facilitate the release of POs to them

Perform Quarterly Biz reviews and design innovative ways to improve support Inventory Management

Inventory Levels are kept online on the portal and reports are reviewed regularly

Ensure a streamlined process of stock ordering and on time delivery through online Purchase Order process Problem Management

Identify ongoing issues on programs level through floor walks and program meetings

Ensure availability of workaround for known issues

Information to known issues is updated on the knowledgebase IT Solutioning

Interact with customers to determine their business needs

Design cost effective solutions; engage with them to roll it out successfully

Technical and product related support to clients and share holders Relationship Management

Identifying and networking with prospective customers base, generating additional business from referrals from existing customers’ base

Handholding & motivating the team members to ensure lesser downtime

Building and maintaining healthy business relations with Clients/Key Influencers, ensuring high customer satisfaction matrices by achieving delivery & service quality norms

Team Management

Monitoring, recruiting & training manpower, & ensuring quality deliverables in the market

Providing direction, motivation & training to the technical team for ensuring optimum performance ACADEMIC CREDENTIALS

MS in Software, Manipal University, 2008

B-Tech, BVRIT, JNTU Hyderabad, 2004

Diploma in Electronics, GIOE, East Maredpally, Hyderabad, 1999

SSC, High School, 1995

IT SKILLS & PROFICIENCY

Hardware : Excellent knowledge of Hardware & other IT Peripherals Operating Systems : Windows server 2007, 2009, 2012, 2012 R2, 2016, 2019, Linux Application Packages : MS Office, Office365, Microsoft Teams, Cisco WebEx, Zoom, Google Meet Email Applications & Tools : Outlook 2016, 2019, Office O365 and Google Workspace, Microsoft Azure ERP and Accounting Tools : Focus ERP 9, Tally, Tally Customization Construction Tools : Auto CAD

PROFESSIONAL RESPONSIBILITIES

IT Infrastructure Planning & Implementation

Responsible to manage IT Projects as Admin

Be responsible for IT Infra Planning & Implementation

Technical and product support

To lead cross functional team meetings to understand IT needs

To develop bill-of-materials and statement of work for complex solutions of hardware, software and services

To plan IT requirement for entire FY

Be responsible for Vendor Management (Procurement, Maintenance & Up gradation)

To perform vendor selections and negotiate contracts for acquisition and maintenance of hardware, software and network services

Be responsible for designing of network solutions (LAN/WAN) for inhouse as well as for customers

To be responsible for Asset Management, License Management etc.

To ensure planning for Tech Compliance, Risk Management and Information Security Matters

Responsible for managing the IT budget and cost savings by negotiating with Vendors

To initiate and implement improvements in all areas of IT responsibility

Be responsible for Network Design, Management and Security

To scale and implement various IT processes in to the Organization and successfully transition to project team to adhere to new processes resulting in better collaboration

To remote manage the infrastructure and telecommunications needs

Responsible for maintaining a highly available infrastructure for Power, Internet Connectivity and Servers etc.

To generate business & MIS reports

CAREER SUMMARY

GAR Corporate Services Pvt Ltd, Hyderabad April’ 2021 to Till Now Manager - IT

GAR Corporate Services Pvt Ltd, Hyderabad Aug 2019 to June’2020 Manager - IT

Asian Multiplexes Pvt Ltd, Hyderabad Feb’2018 – Mar’2019 Head Technical

Technical and IT Consultant, Sound Kraft, Hyderabad Jun’2017 – Jan’2018 Prasad Media Corporation Pvt Ltd, Hyderabad July’ 2010 – May’ 2017 Manager – Technical, AV

HOBBIES & INTERESTS

Sports Enthusiast

Listening to Music

Travelling

Expanding knowledge through the Internet

PERSONAL DOSSIER

Date of Birth : 2nd Jun 1979

Marital Status : Married

Languages known : English, Hindi & Telugu

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