Customer Service & Management Experience
Resume:
Sierra-Jenae Chambers
Chula Vista, CA
***.*****@*****.***
DOB: 08/25/2000
EXPERIENCE
Bj’s Brewhouse, Chula Vista— Server
MARCH 2021 - PRESENT
•started as a take out, promoted to food runner, promoted to serving
Trained on pos systems, paying attention to details when running food, excellent customer service skills, easily adaptable to learning new systems & items on the menu, fast paced & hard worker.
Journeys, Plaza Bonita Mall— Co-Manager
OCT 2020 - APR 2021
•hired on directly to fulfill comanager position
Trained in processing shipment, auditing, organization, deescalating situations, writing schedules, coaching employees. Journeys is also a sales based job similar to serving- pitch new products, popular recommendations, knowledge of ongoing specials, etc.
•only employee to get 100% on their quarterly sales report and scoring for the time I was there, 2nd highest producer in sales for the store as well
Cafe Coyote, San Diego— Server
MAY 2018 - MARCH 2020
•laid off due to covid closures
Fast pace two story restaurant in the heart of San Diego tourist hot spot, greeted guests, cleared tables, ran food, developed strong work ethic and understanding of restaurants.
EDUCATION
Miramar College
AUG 2018 - MAR 2020
No current degree, Major- Mechanical Engineering & Minor- Automotive
SKILLS
•high math scores, great with numbers
•easily adaptable and quicker learner to changes or new opportunities
•customer service jobs since 18, developed strong social skills, good at reading social interactions and body language
•strong work ethic & scholar student
•2+ years of restaurant experience of all positions
LANGUAGES
•english
•basic spanish
•basic italian
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