Front Desk Hotel Manager

Rahila Ahsan

Cell: 614-***-****

Email: ***********@*****.***

OBJECTIVE: To obtain an Assistant Hotel Manager position to implement my accounting and computer knowledge and expertise.

EXPERIENCES:

Holiday Inn, Overland Park, Kansas 03/2022-Present

Reviews audit pack contents to confirm totals for tray balances, credit card batches and transmittals, and cash deposits against Property Management System reports.

Verifies previous days audit is closed and transferred to corporate office.

Counts cash and checks from deposit envelopes, fills out deposit slips, transports deposits to bank and makes change orders.

Counts and verifies amounts in Manager on Duty (MOD) bank and property safe. Makes change for front desk and restaurant cash drawers and MOD bank.

Reviews employee time cards and creates labor reports for supervisors to review and correct. Edits hours and maintains employee data as needed.

Processes and reviews for accuracy coded accounts payable invoices turned in by department heads. Reviews statements, reconciles balances, and researches any discrepancies.

Creates and processes accounts receivable invoices and statements and makes collections calls. Writes off or adjusts accounts with approval as necessary.

Assists with credit card research to resolve discrepancies or disputes.

Carries out month end activities and meets deadlines for P & L processing and closes out month in accounting system.

Processes bi-weekly payroll. Collects payroll labor reports, new hire paperwork, activity slips, time off requests, etc. after supervisor approval and makes changes to payroll system. Downloads timekeeping data to payroll accounting system and updates manually as needed. Balances totals against timekeeping reports. Obtains approval signature from General Manager transmits payroll data to property corporate accountant. Faxes payroll back up forms and reports to accountant.

Distributes paychecks and payroll reports to supervisors on pay day.

Tracks benefits eligibility and hands out benefit enrollment paperwork to employees. Verifies completion of enrollment forms, makes copies for employee files and forwards originals to corporate benefits office.

Maintains inventory of company forms and provides to employees.

Creates new hire packets.

Assists with scheduling and conducting new employee orientations.

Maintains secure and confidential employee personnel files and payroll source documents. Reviews all personnel forms for completeness and accuracy. Supervises storage of all record retention.

Processes workers compensation paperwork and responds to questions and requests for information from insurance company, healthcare providers and employees.

Writes POA checks with general manager approval and balances POA account security of property safe, MOD bank, cash drawers and deposits.

Maintains, updates and backs up computer software and equipment.

Implements, communicates and trains property employees on corporate, franchise and/or legal requirements.

Responds to inquiries from outside agencies including but not limited to child supports and garnishments.

Assists as Manager on Duty or at front desk as needed

Personal Property, Columbus, OH. 09/2004-02/2022

Work was involved with keeping track of tenant records, leasing information, fixing complaints, keeping track of auditing, expenses and revenues by using Quickbooks, Microsoft Excel and Word.

Cleveland State University, Cleveland, OH. 05/2000-08/2004

Worked on Peoplesoft (8.1) HR, Finance and Payroll as a senior programmer. Work was involved with planning, implementing, modifying, supporting, and documenting for end users.

Business Technologies Inc, Cleveland, OH. 03/1998-05/2000

Worked on Visual Basic, Access, Oracle, SQL, Cognos,Powerplay, Impromptu, etc. as a consultant for Cleveland Clinic Hospital and Daimler Chrysler.

Responsibilities were included but were not limited to implementing, supporting, modifying, updating, creating applications, training and documenting for end users.

Cleveland State University, Cleveland, OH. 05/1996-02/1998

Worked on Bills, Budget, and forecastig usin Microsoft Office (Word, Excel amd Access) in the department of Government Relation as a graduate assistant.

EDUCATION:

03/1996-05/1998: Master’s in computer and Information System.

Cleveland State University, Cleveland, OH.

05/1993-09/1995: Master’s in accounting, Dhaka University, Dhaka,

Bangladesh.

SKILLS: Balance Sheet Reconciliation

LANGUAGES: Bengali, Hindi

INTEREST: Tennis, Basketball, Biking, Chess & spending time with

family.

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