Sales Manager Customer Service

Jasmine Pino

Area Retail Sales Manager & Sales Execution Lead

Experienced Area Retail Sales Manager with a demonstrated history of working in the telecommunications industry. Skilled in Customer Service, Sales, Store Management, Coaching and Customer Satisfaction. Strong sales. Profession and Engaged Culture.

AREAS OF EXPERTISE

EXPERIENCE

Created and implemented new game plans and enhancement curriculum for high-performing locations targeting new growth. Growing 24% YOY. Created event kits for all campaign launches and worked closely with the PR agency to deliver above target coverage

Coached leadership team on strategic consumer marketing opportunities to capitalise on unmet market needs.

Collaborated with leadership focusing on customer experiences and operations which resulted in a significant increase in revenue & reputation. Achieved targets on all trainings and reduced site inventory errors by 35%. Top 3 in the east with Inspired & Engaged results

Top Customer Experience for the Nation 2015-2016

Coached ethical and highly efficient managers to implement sales tactics and coordinate between locations, and created weekly schedules based off sales to ensure optimal coverage and efficiency.

Played key role in simplifying and streamlining communication and operations processes between operations team, leadership, and representatives through creating specific detailed procedures for all parts of the business. Coaching leaders that can execute a strategic vision, maintain clear communication, engage employees, promote a positive culture, and attain growth while continuing excellent customer ecperience.

Area Retail Sales Manager

Sales Execution Lead

Area Retail Sales Lead

AT&T · 2018 - Present

Highlights:

Highlights:

Highlights:

AT&T · 2016 - 2018

AT&T · 2014 - 2016

702-***-**** *******.****@*******.*** 611 SW 107th Ave. 33025 Team Leadership

Customer Satisfaction

Business Development

Strategic Planning

Coaching & Mentoring

REFFERALS

Avalaible upon request

AWARDS

Summit Winner - Top 1% in the Market

- 2017

- 2014

Management Development

Program Graduate

- 2020

EDUCATION

CSN

2009-2014

Bachelors Business Management

SOCIAL MEDIA

LinkedIn

Jasmine Pino

Twitter

JasminePino5

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