Sandra J Zoppe`
********@*****.***
SUMMARY
Leverages a solid background within the commercial Real Estate and Title Insurance industry. Experience in project coordination and liaison between multiple business units including Marketing, Communications, Information Technology, and Accounting groups. Implementation of online database and digital asset library management helping companies improve their business operational processes. SKILLS
Working knowledge of project management in defining projects: project scope, priority summary reporting, QA testing and cost analysis
CMS content management systems
Database management online business tools Statutory and Regulatory capture of correct data
Advanced proficiency in MS Word, Excel, PowerPoint, Access, and Visio
Familiarity with SOX Compliance, FTP, ADP & Taleo and Auditing software analysis systems
Extensive Premium Rate Calculation experience in real estate modeling procedures Work Experience
Old Republic National Title Insurance Company July 2016- Present
Support the National Commercial Title Services Group and online functional team with CMS Content Management System data entry
Maintain CMS matrix code working within MS Word document updating online business management database
Review daily and weekly status reports ensuring data entry analysis is in sync, and corresponding with CMS communications
Coordinate with online functional managers and project coordinators on CMS communications and troubleshooting issues
Facilitate communications content, editing online code and proofreading data entry in workflow management software program
Stewart Title Guaranty Company September 1990- August 2015
Managed accounts receivable for multiple agencies nationally facilitating account reconciliation
Developed communications for various business units writing of departmental policy procedures
Authored corporate instruction templates to manage two different user guides for proprietary software programs
Created training program to support product line campaigns, and training materials
Implement SharePoint protocol administrator sites for multiple web portal pages
Maintained Access database for AR departments c to streamline collection and comparison of totals and averages across all states
Created excel graphs to compile rates for multiple states supporting documentation, and analysis reporting structures
Coordinated extensive QA testing for VMS projects and the creation of supporting documentation
Oversee and consult on production projects before, during and after deployment
Gather business requirements with necessary documentation related to programming, data imports, operational function for corporate shareholders
Facilitated business operations inquiries supporting customer service teams and federal regulatory agencies Managed direct reports
Education:
San Jacinto College- Computer Programming logic and design
Intro to Software Apps, VB 6, VB.net, Intro to PC Operating Systems, Advanced Database management
Additional Skills
HTML 4.0 and Web Design classes through C-Trec
Optical Imaging System – Optika/Stellent/Acorde/ECM
Ten key by touch
Typing 60 WPM