Service Window Customer
Resume:
Rhiley Cross
Career focused individual with experience in customer service and communications
Bowling Green, KY 42101
******.*********@*****.***
Determined individual looking for a long-term career that presents the opportunity to showcase skills and to acquire new ones. Punctuality, passion, consistency, attention to detail and overall work ethic is vital to any workplace.
Authorized to work in the US for any employer
Work Experience
Housekeeper
Signature HealthCARE LLC - Bowling Green, KY
August 2021 to October 2021
Time management was a must when it came to getting everything completed in the allotted amount of time. I worked within a group and independently to ensure the needs of the patients were met. I am highly proficient in sanitation and was in charge of keeping the rooms beyond the company's high standards. Most shifts consisted of 40+ patient's rooms, bathrooms, and laundry. I am accustomed to standing for long periods of time and a fast-paced environment. I was flexible to the changing needs of the company as more patients would come and go. I built meaningful connections with the patients and that made it feel less like a job. I looked forward to clocking in on time every day. Left due to loss of transportation.
• Worked as housekeeper in a senior living facility
• Assisted with cleaning bedrooms, restrooms, laundry and offices
• Removed trash
• Helped with laundry
• Sanitized (area or item rooms bathrooms counters equipment)
• Cleaned windows
• Punctual
• Meaningful connections
• Time management
Ride Operator
Beech Bend Park - Bowling Green, KY
May 2021 to August 2021
Understanding safety policies was essential when operating the equipment to guarantee the customer's well-being. I had an in-depth understanding of my equipment and made sure it was running properly before ever clocking in for my shift. This role entailed standing for long periods of time in one spot in excessive heat. I obtained customer service and communication skills while being face-to-face with customers. I played an active part in team meetings to strengthen company morale. I worked in and met a diverse community. I did not want the season to end. Seasonal Work
• In-depth understanding of equipment
• Customer Service
• Communication Skills
• Standing for long periods
• Team meetings
• Diverse community
• Punctual
• Policies
• Following directions
Crew Member
Dairy Queen - Scottsville, KY
August 2019 to May 2021
Communication is vital when working in a fast-paced and team-oriented environment. I obtained cash handling and company software skills. I was the first line of contact for customers at the service window and front counter regularly which enhanced my customer service capabilities. I provided friendly greetings to every customer. I maintained the company's immaculateness by establishing strict cleaning standards. I prepared various food items to the satisfaction of the customers. Relayed customer orders with great accuracy and attention to detail.
Left due to better job opportunity.
• Worked in a fast-paced environment
• Handled customer care
• Greeted customers
• Operated the cash register
• Received and routed online, phone and in-person orders
• Prepared food and drinks
• Relayed food and drink orders
• Made sure the store was clean
• Took out trash and recycling
• Maintained a positive relationship with coworkers
• Provided friendly service
• Punctual
• Policies
• Customer Service
• Communication Skills
• Attention to detail
• Software skills
• Cash handling
Education
High school diploma
Allen County-Scottsville High School - Scottsville, KY August 2016 to May 2020
Skills
• Customer service
• Cleaning
• Cashiering
• Food Service
• Commercial Cleaning
• Laundry
• Cash Handling
• Time Management
• Residential Cleaning
• Customer service
• Communication skills
• Retail Sales
• Punctual
• Policies
• Attention to detail
• Typing
Languages
• English - Expert
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