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Personal Assistant Customer Service

Location:
Versailles, OH
Posted:
November 15, 2022

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Resume:

Billie Platfoot

Operations buyer

Versailles, OH

*********@*****.***

+1-937-***-****

Work Experience

Executive Assistant

Performance Powder Coating - Russia, OH

August 2019 to October 2022

Planner, Purchasing, Work in Quickbooks. Keeping inventory. Clerical for entering orders or making new part numbers into the system, for prints and measurements. My duties are listed below.

Planning, over looking to see when last price was increased, or if needs adjusted and to see if powder needed has been attached.

Checking to see if we have enough powder to coat the job, or i need to order powder, then checking to see which vendor is best deal.

Placing purchase orders.

Placing work orders, for the shop to run. Placing packings slips,so that product can ship after being ran and notifying customers of items ready for pick up,or UPS back to them. Color matching for what color the customer wants, for the powders we carry, or sending off for better color match.

Operations buyer

Midmark Corporation - Versailles, OH

September 2010 to August 2018

My duties are listed below.

• I was responsible for purchasing direct and indirect material.

• Purchase material for assigned commodities or products from suppliers, taking into account demand, price, delivery, quality and inventory objectives.

• Establish strategic, mutually beneficial supplier relations to obtain the best possible quality and service at the lowest cost.

• Manage Kanban, MRP and other replenishment systems.

• Request forecast changes based upon demand fluctuations.

• Problem solve supply shortages and receiving issues.

• Facilitate the examination and approval of problematic invoices.

• Process and execute change orders to meet business needs.

• Predict and communicate operational impacts.

• Coordinate with Global Sourcing team for the successful completion of supplier approval process, quoting, and production readiness.

• Support cost reduction and improvement control throughout PE projects to facilitate the company's competitive position.

• Comply price negotiations within the supply base to maintain completive pricing.

• Use MPS principles to improve business.

• Research and analyze material transactions and service requirements to determine if disposition is needed, disposition parts accordingly.

• Process non conforming goods with inspector, or quality control personnel, users, suppliers, and others to resolve quality issues.

• Assist teammates with trouble shooting ERP and other business systems. Operations Planner

Midmark Corporation - Versailles, OH

2006 to 2010

Those duties that I held are listed below.

• Focus on the planning, purchasing, fabrication, flow and distribution of goods from raw material to finish goods.

• Develop a production plan to meet forecast and actual demand requirements.

• Interact with costumer service to handle order change requested ad aid in lead time inquiries.

• Communicate production lead time changes to customer service and make necessary system changes to customer service and make necessary system changes to reflect lead times.

• Balance capacity with demands on a short term and long term basis using buffers.

• Schedule sales orders to meet needs to customer service and make necessary system changes to reflect lead times.

• Balance capacity with demand on the short term and long term basis using buffer.

• Schedule sales orders to meet needs of customers.

• Maintain forecast demand for work in process inventory using MRP replenishment systems.

• Assist in the processing of engineering change notices, request and implementation of product change requests and implementation of product change request.

• Work cross functionally to solve problems and implement process improvements. Team leader of a couple different lines.

The responsibilities are listed below.

• Restore flow.

• Identify problems.

• Solves problems.

• Lead continuous improvement themes.

• Coordinate training for teammates in the area.

• Maintain standardized work in the area.

• Lead daily huddle meetings.

• Coach teammates.

I also went thru the Midmark Production system classes (MPS office) for 8 months, where I actually coached other teammates and invited other companies to come in so we could train and coach them as well. I led 2 classes and training of these individuals. Before this time I worked in the shop in manufacturing for 17 years and worked on 3 different lines as well as sewing for the company.

Midmark Corporation - Versailles, OH

1989 to 2006

Worked in the factories assembly for 7 years on various assembly lines. Manual table assembly line..

Stool assembly line.

Cut and sew assembly line.

Upholstery assembly line.

Midmark paint line for overtime and Saturday hours. RMA area to process returns.

Thank you kindly for taking a look at this resume. I hope I to hear from you soon. *********@*****.***.

937-***-****

Education

High school

Bradford High School - Bradford, OH

May 1987

Skills

• Oracle (7 years)

• Purchasing

• Kanban

• Supply Chain

• MRP

• Personal Assistant Experience



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