AMBAR HUSSAIN

Jacksonville, Florida ***** · 813-***-****

adtjjp@r.postjobfree.com · adtjjp@r.postjobfree.com

With over four years of experience in customer service settings, I am highly organized and meticulous; and customer oriented. An ambitious individual eager to contribute developed knowledge in the Phlebotomist Technician role. Skillful and precise in performing venipunctures and capillary punctures; collecting, preparing and storing blood samples; and verifying medical records. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. I am dedicated to customer service and maintaining a smooth-running, efficient environment. I am proficient in quality assurance support and data entry retrieval. I possess excellent patient-relations skills -known for having a gentle touch and the ability to alleviate patient anxieties.

CERTIFICATIONS

CERTFIED PHLEBOTOMST TECHNICIAN (CPT) – National Health career Association (NHA)

CERTFIED MEDICAL ADMINISTRATIVE ASSISTANT (CMAA) - National health career Association (NHA)

BASIC LIFE SUPPRT(BLS) – American Heart Association (AHA)

EXPERIENCE

JANUARY 2022 – PRESENT

DESK OPERATIONS SPECIALIST, MAYO CLINIC jacksonville

Answered phones and coordinated appointments per provider availability

Helped patients with check-in and answering questions

Responsible for verifying insurance and obtaining service authorizations

Input patient data, update demographics, and contact information

Implement paper filing system and ensured patient confidentiality

Conduct office inventory and report needed supplies

FEBRUARY 2021 – DECEMBER 2021

CERTIFIED NURSE ASSISANT, Company

Changed bed linens, dumped trash, and efficiently completed ‘Activities of Daily Living’

Ensured resident comfort and helped prepare for activities

Aided residents with daily hygiene, such as dental care, hair care, bathing, and grooming.

Responsible for daily activities and offered assistance when necessary

Monitored fall-risks and stayed overnight as a ‘sitter’

JANUARY 2020 – JANUARY 2021

FULL SPECIALIST ESTHETICIAN, brazils wax center & waxology

Maintained a clean and sanitary workplace

Conducted aseptic cleansing to ensure wax adhered to clean surface

Provided excellent after care practices post-service

Knowledge of anatomy for full-body services

Increased salon revenue with clientele numbers and upselling

Responsible to process customer and complete timed service within 20 minutes

JULY-2018 -- DECEMBER 2019

SALES ASSOCIATE, oLD NAVY & gAP INC.

Maintained presentable salesfloor and cleaned fitting rooms regularly

Answered customer telephone to provide information about merchandise

Gathered and stored discarded merchandise before returning to display racks

Built displays and organized according to floor plans

Offered customers assistance with style and size preferences

Succeeded in obtaining monthly quotas for credit cards

EDUCATION

AUGUST 2022

PHLEBOTMIST TEHNICAN, MAYO CLINIC SCHOOL OF HEALTH SCience

Jacksonville Florida

DECEMBER 2021

PHLEBOTOMIST TECHNICIAN, Florida state college jacksonville

Jacksonville, Florida

OCTOBER 2020

ESTHIOLOGY, aVEDA INSTITUTE JACKSONVILLE

Jacksonville, Florida

MAY 2018

DIPLOMA, Robinson high school

Tampa, Florida

SKILLS

First aid knowledge

Safety and compliance

Conflict resolution

Administrative support

Positive and helpful direct-patient interaction

Knowledge of proper collection and labeling procedures

Maintain accurate and current patient files

Ensure compliance with HIPPA

Medical record documentation and legal aspects

Blood specimen collection

Skilled in venipuncture and capillary collection

Contact this candidate