Mandy Dunwoody
Master at winning over difficult guest.
Lake Elsinore, CA 92530
***********@*****.***
Self-directed person committed to work hard to boost business opportunities and drive revenues. Authorized to work in the US for any employer
Work Experience
Server
Bjs Brewery - Menifee, CA
April 2021 to Present
Taking orders, pos system, close out checks, side work Clerk
Stater Bros Markets - Menifee, CA
March 2019 to March 2021
Customer service, cashier,
Sever/Hostess
COCO's Restaurant
July 2016 to December 2018
Serve drinks.
Get to know the regulars and what they drink.
Knowing the menus
Know the specials for the day
Server/Cashier
Sporty's Bar & Grill - Corona, CA
July 2015 to January 2017
Served customers, take orders,
Server
Cocos
April 2007 to July 2011
•greeting guests
• POS system
•refill drinks as needed
•kept area clean
• Informed guest about menu
07/2007 - 07/2015 Front Of f ice Calif oriana Mobile Home Services
•phones
•Human Resources
•following up with customers
Education
High school or equivalent in General
Elsinore High School - Lake Elsinore, CA
Skills
• Customer Service (6 years)
• POS (3 years)
• Powerpoint
• Server (6 years)
• Sales
• Microsoft Excel
• fast learner (10+ years)
• Organizational Skills
• Restaurant Experience (6 years)
• Food Service
• Upselling (4 years)
• Kitchen Experience
• Cleaning Experience
• Human Resources
• Cash Handling (6 years)
• Merchandising
• Food Safety
• Food Handling
• Guest services
• Retail sales
• Guest relations
• Stocking
Certifications and Licenses
Food Handler Certification
Assessments
Fine Dining — Familiar
November 2019
Knowledge of food and beverages in fine dining establishments and ability to provide exceptional guest service
Full results: Familiar
Customer Focus & Orientation — Proficient
November 2019
Responding to customer situations with sensitivity Full results: Proficient
Sales skills — Proficient
May 2021
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.