Assistant Manager Customer Service
Resume:
TAISHMARIE ASHLEEN BATISTA-CANO
**** ****** **, **** ******, Florida, 34668
**************@*****.***
Summary,
Organized Manager with a strong ability to manage office functions and direct administrative personnel to meet needs of executives. Performance-oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost the team productivity .
Skills
• Bilingual, fluent in Spanish and English
• Upbeat, outgoing, and positive
• Attention to detail
• General organization skills
• Able to work with hands continuously
• Success in up-selling
• Team oriented
• Cash handling works
• well under pressure
• Leadership skills
• Ability to handle/resolve problems
• Reliable, punctual and committed to customer service
• Excellent guest service skills
• Use proper sanitation practice
Experience
Familly dollar. 6904 N Armenia ave Tampa Florida
Assistant manager/manager 05/2016- 04/2020
Supervisor name: Teriza Phone number: 863-***-****
• Greet customers as they arrive in the store and provide them with information regarding their food orders. Answered incoming calls
• Identify prices of goods using memory
• Enter cash and credit card transactions in the cash register and provide customers with the total bill. Issue receipts and change to customers
• Bag, box and wrap purchased items
• Sort and count money at the beginning and ending of each shift to ensure management of daily cash accounts
• Ensure maintenance of checkout areas and keep the work area tidy and clean
• Resolve customer complaints in a proactive manner or translate as needed
• Train other staff members to work as cashier
• Maintain knowledge of store inventory
• Make sure that the customers experience is going as well and enjoyable for them as it is for us.
• Merchandiser, responsible for ensuring that products and brands are represented effectively in stores to create positive customer experience in retail environment
• Supervise sales associated with customers on a daily basis
• Create marketing campaign and maintaining store profitability
• Very detail oriented and excellent problem solving skills
United Self Mini Storage. 30772 us Hwy 19 N, Palm Harbor, fl 34684
Property Manager, 04/2020- 01/2021
Supervisor Name: Danielle Carrico Phone Number: 727-***-****
• Used Microsoft, Windows and excel to maintain records of each customer
• Coordinated with vendors to secure quotes on storage or hardware leases, conduct meetings, and discuss projects
• Performed Daily administration of windows servers
• Adjust Content of sales displays and storage Space
• Answering Incoming calls
• Collect Payments, payments made thru the mail and over the phone, as well as automatic payments each month
• Ordered, maintained, and sold merchandise, boxes, tape, locks, etc
• Made bank deposit, Handled daily mail
• Oversaw cleanliness and maintenance of three Storage facilities, keeping them clean and maintained as per Corp
• Duties general computer work and repairs, high level of customer service and sales, assisted customers in finding the right unit that fits them right
Banter by piercing pagoda 9409 US Hwy 19 Port Richey, FL 34668
Assistant manager, 08/2021-current
Supervisor: Lisa Thomas Phone number:607-***-****
• Hired, trained, and developed employees for there position throughout the store.
• Create and administered semi-annua proformance reviews to a team of 5 employees.
• Oversaw merchandising standards during new product launches
• Supervised and trained 2-4 employees in sales, merchandising, and inventory control
• Developed weekly schedules per payroll guidelines while accounting for employee and store needs
• Quickly determined customers needs, and developed a solution to fit the scope of the issue
• Provided excellent customer service and helped customers to purchase products, ensuring that their needs and preferences were fully met
• Greeted customers and provided beneficial advice and knowledge on different types of jewelry
• Conducted inventory and sales report and worked with the manager on the improvement of customer experience
• Maintained the cleanliness of the store
• Developed product knowledge by learning the merchandise, features, advantages and and benefits
• Understand all systems and procedures relating to sales and credit card transactions
• Focus on achieving and exceeding individual goals
• Handled each customer’s transaction professionally, effectively and accurately
Contact this candidate