Dock Worker Customer Service

JERRY L. BORSODI, II

Granger, Indiana ***** 574-***-**** **************@*****.***

SUMMARY

Business professional with experience in logistics, inventory, and leadership. Coach/mentor leader. ISO 9001 and AS 9100 Manufacturing and Transportation industries. International Shipping

Customs Clearance

Shipping and Receiving

Logistics Planning

Warehousing and Distribution

Inventory Control

Material Handling

Expediting

Retail Technical Sales

Customer Service

Procurement

Made-2-Manage ERP (advanced)

Word

PowerPoint

Excel

Workflow Optimization

Develop and Lead Teams

Purchase Order Management

Customer Service

Transportation coordination

Safety Management

Part Number Creation

Bid Process

Contractor Management

Operations Management

Vendor Development

Auto Purchase Orders

Inventory Evaluation

Forklift Certification (up to 4 tons)

EXPERIENCE

PSI Molded Plastics South Bend IN April 2022- September 2022 Supplier of plastic components for furniture and automotive Shipping and Receiving Lead

Creating of Shipping documents: Packing Lists, Bill of Lading, Commercial Invoices and Certificates.

Completing of Advanced Shipping Notifications both online and with documentation with high accuracy.

Creating of labels for inbound stock and outbound shipments.

Loading and unloading of trucks (LTL and full truck loads).

Created filing system of outbound shipments.

Created documentation for ASN shipments, shipping and receiving processes.

Ordered office supplies.

Driver of box truck with a delivery area up to 300 miles. Loader Parts Source Elkhart IN June 2021- April 2022 Supplier of parts for Skid Steers and Loader Parts Entry Level Purchasing – Lead Purchasing

Issue Purchase Orders for stock, company supplies, and drop ship sales orders.

Evaluate current stock levels.

Create reorder and safety levels.

Building supplier base to create strong supply chain to keep stock levels.

Expedite orders for stock and supplies.

Confirmation of Purchase Orders.

Scheduling outside transportation for inbound and outbound shipments.

Manage Return Material Authorizations.

Research new parts for customer requests

Versatile Fabrication Elkhart IN July 2019 – December 2020 Custom metal fabricator for RV, buses and trailers. Shipping/Receiving Supervisor, July 2019 – December 2020

Issue Purchase Orders and work suppliers on scheduling of material availability. JERRY L. BORSODI, II

Schedule company driver for deliveries and pickups.

Work with production on order readiness.

Inspection and confirmation of count accuracy for inbound and outbound shipments.

Schedule manpower for assembly and kitting orders in department based on shipping schedule.

Schedule outside transportation carriers.

MANUFACTURING TECHNOLOGY, INC., South Bend IN 2004 – 2019 Worldwide custom friction welding machine designer and manufacturer, pre/post-weld processing systems, supplying industries including aerospace, oil, military, agriculture, transportation, and automotive. Shipping/Receiving Supervisor, 2007 - 2019

Directed shipping operations managing up to $70 million of materials and equipment per year.

Saved 3 labor hours per week and smoothed production by creating and implementing automated inventory re-order systems.

Reduced shrinkage up to $100,000 per year and increased WIP accuracy and internal accountability by creating and implementing FIFO, color-coded tag system, and receiver report sign-off protocols.

Corrected financial and fiscal variances by resolving discrepancies in receiving, purchasing, and inventory transactions.

Achieved zero injuries for 15 consecutive years by managing DuPont STOP safety program.

Proposed preventive maintenance program to reduce downtime. Specialty Shipping

Planned and executed on-time cross country land, air, and water international transport for 10-ton welding machines with peripheral equipment and parts:

o Orchestrated machine tear-down, crate building, loading, and shipping stages; o Hired over-the-road (OTR) and specialty carriers; managed less-than-truckloads (LTL) and partial

(UPS, FEDEX, DHL) pick-up and delivery schedules;

o Created and executed domestic and international shipping procedures and documents including commercial invoices, NAFTA reports, ITN filing, customs documents and tariff codes by analyzing equipment specifications and breakdown lists, soliciting and evaluating bids per project, and hiring/overseeing crating companies and riggers.

Procurement

Created competitive bidding environment by procuring expanded transportation supplier base.

Identified key component suppliers with drop-ship capability and negotiated agreements to inventory key components and auto-replace parts.

Leadership

Developed 4 staff members for promotion into next-level positions.

Hired, trained, and supervised 5-member warehouse crew; managed workflow.

Facilitated move into Aerospace market by implementing new AS 9100 policies and procedures; passed all internal and external audit.

Wrote work instruction and policies to support ISO 9100 standards introduction and maintenance. Technical Sales and Customer Service, 2004 - 2007

FEDEX Freight, South Bend IN 1992 - 2004

Truck Driver/Class A CDL

Hauled time-sensitive freight between distribution centers with combination set tractor trailer.

Completed shipping papers and logs in compliance with strict FEDEX protocol.

Maintained up to 35 pick-ups and deliveries per day at corporate and industrial customer locations. Dock Worker, 1992 - 1994

EDUCATION and PROFESSIONAL DEVELOPMENT

IUSB, South Bend IN

JERRY L. BORSODI, II

Bethel College, Mishawaka IN

60 credit hours towards A.S., General Studies

Hazmat Endorsement

Inco Terms Certification (8 hours)

UPS WorldShip

Forktruck Certified

Evacuation Training

Bloodborne Pathogens

DOT Fleet Maintenance

CDL Training/License

FEDEX Safety Driving (Smith System)

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