Technology Consultant Regional Sales
Resume:
Rhonda K Brown
adtjg0@r.postjobfree.com
Leading C Level Executives to Optimize, Source and Secure their Digital IT Organizations Globally
Rhonda is an intuitive global technology Trusted Advisor who strategizes on how to leverage Digital IT to elevate a customer’s strategic advantage through Digital Transformation. She has 17 years of experience and has been called a Trusted Advisor because of her reputation in helping C Level Executives raise the bar, in terms of technology capability, to heights others never thought possible. Helping Digital organizations to establish their ROI on strategic initiatives in their organization & to help turn their organization from a "Cost Center"to a "Profit Center" thus affecting their companies bottom line by increasing revenue through transformational technology.Her approach is to define a Digital Transformation Strategy that aligns with all business objectives across all business units. Then engages executives and brings them to the table in a collaborative, transparent approach. She builds a consensus and delivers with excellence every time.
As a customer-obsessed, technology consultant/ trusted advisor with vision is to accomplish things that people say can’t be done. Because of my diverse background in Digital Transformation, Consulting, Sales/Business along with Global Leadership I gravitate to difficult business challenges. The capacity to lead comes naturally for me. One of my key strengths is the ability to inspire and mobilize people to relentlessly pursue innovative solutions whether it be in the workplace or in my philanthropic work
Highlights of experience
*Expert in Digital Transformation, Software Development Life Cycle through Professional Services/Consulting
*Expert working with all C Level executives along with VP’s of Engineering and Director Level
* Global Operations and Projects in 38 countries
* Highly Experienced in the Fintech vertical along with High Tech, Manufacturing, Insurance and Retail
*Rhonda is an expert in financial services; capital markets, investment banking, wealth management, asset management, retail banking; knows trends, market in and out
*Global Business: CXO/Board level projects in US, China, India, Japan, ASEAN, Australia, Latin America, Europe, and East/Southern Africa
* Expert experienced Consultant and Trusted Advisor
* Vast experience work with Big 4 firms
* Technologist, IT Strategic Planner, IT Though Leader
* Digital Transformation, Innovation Strategy, Consulting, Trusted Advisor
* PMO Operations and Creation center around COE’s for Software Development, FinTech Core Technologies, Security, Cloud and Data Center
* Strong knowledge in all Governance, Risk and Compliance specifically focused in Fintech Vertical
Webhelp OneLink
January 2019 - Present
SVP of Global Business Operations
Seasoned leader with deep global operations experience across all elements of GTM including sales, planning, innovative incentive compensation plans, operational planning/management, overall business transformation and performance management. Lead a global organization of 300 to 16,000 talented professionals cutting across more than 50 countries. Experience in companies ranging from medium sized to pre IPO such as OneLink through leading edge multi channel technology companiesy that aligns with business objectives, particularly in Fortune 10, 50 100 companies.Then engages executives in the organization along with executive's across business units. An additional value she brings to the table is her collaborative,transparent approach.She has the professionalism to engage executive peers & key stakeholders,build consensus, and deliver with excellence every time.
Head of Client Services
January 2013 – January 2019
Strong knowledge and experience in managing multiple delivery teams with day to day leadership/ direction of projects. Consulting projects consist of Cloud, Security Software, Hardware and Professional Services
Had a total of 300 delivery people reporting to me at any given time
Lead overall operations of entire IT organization from P&L, budgeting, to escalation of issues and procedures
Captured long term business needs and drive the creation of domain specific and integrated solutions for the client which included architecture, design, implementation, migration and integration
Analyzed and assessed competitive landscape and provided inputs to Delivery Head, Business Head and Executive Management. Worked closely with all third parties to make sure they were kept abreast of work or brought in when needed assistance
Collaborated with the sales and marketing team to develop and execute a plan for revenue generation.
Facilitated account mining and drive the revenue growth with the existing accounts.
Developed project plans and coordinated estimate development as needed for prospects and clients in sales support capacity.
Managed revenue growth, EBITDA growth and margin for the account.
Responsible for $26 Million in business
Met with clients in Pre/ Post sales capacity to deliver SME expertise.
Managed people in Account and Delivery Management capacities.
Responsible for talent management.
Advised, Coached and partnered with cross functional teams.
Determined staffing strategy.
People management responsibilities of 300 people at any given time
Participated in a large scale Migration Outsourcing project working closely with Accenture as the lead
Large scale Enterprise implementation and Migration to Cloud/ DataCenter. .. Worked closely across Business Units to migrate applications to the Cloud. Provided overall Security Strategy and Assessment to client which in turn lead to long term Security Services Contract
Versacorp/
Head of Client Engagement Services
Microsoft
December 2009-Jan 2013
Global Onshore -Offshore Relationship Management/ New Business Development for Microsoft Organization. Supported $30 mill in business... Established $3 million in new business within a new business unit within the first 2 months which included $1M in Security Consulting Services . Extensive relationships with core decision makers within Microsoft Business Units. Strong knowledge of strategic initiatives, Cloud Computing,, SAAS, Security Services, BPO Outsourcing, ERP outsourcing, Virtualization, Azure, Unified Communications, Transformational services, Infrastructure Security, Vendor strategy for offshore. Supported two RFP within 6 months for a multi - million Infrastructure upgrade. Worked with Microsoft globally US, India, China, and Ireland. Worked closely with VP of Cloud Computing Strategy
Key Responsibilities: Worked directly with CIO, CTO, VP of Engineering, Directors, and GM’s. Helped develop and execute a Partner Business Plan (PBP) with specific goals and metrics aligned to Microsoft strategic goals. Gave quarterly business reviews to provide continues communication and metrics for feedback of quality of work on projects. Developed and leveraged relationships with potential executives through personal meetings, presentations, speaking engagements, business networking, telephone calls, personal emails, business forums, direct marketing, and/or other business or social outings .When identifying new leads outside assigned target clients, worked with appropriate parties to determine best solution. Client Demonstrations, Stimulation, and Opportunity Generation: Worked with client's team to determine requirements, specifications, to build client value proposition and shape the deal. Engaged in activities focused at generating client awareness of various Wipro practice areas. Supported client and Wipro in delivery concerns as well as resolution
CompuCom- Consulting
Director Engagement Services
April 2007 – November 2009
Enterprise Executive - SharePoint Consulting Services -
Excell is a leading IT outsourcing company providing infrastructure management services, application services, systems integration and consulting services, as well as the procurement and management of hardware and software.
Established and created a SharePoint Practice from zero revenue to $7Million in a two year period. I provided a broad range of IT infrastructure management services, application services, systems integration and consulting services, as well as the procurement and management of hardware and software. Focused strictly on selling Microsoft SharePoint consulting services. Developed a SharePoint assessment to create and establish new clients, including the ability to formulate and present a clear value proposition. Provide a consultative approach to problem solving with the client's business objectives along with executive selling skills, including the ability to formulate and present a clear value proposition
CorasWorks Regional Executive – Sept 2005 - April 2007
CorasWorks is a provider of collaboration tools on Microsoft SharePoint
Achieved revenue by selling across accounts and verticals. Focus on executive levels and leveraging key partners. Created and executed account plans, proposed solutions to address customer’s highest priority business issues. Tackled complex business issues, major competitive threats, customer "inertia," Quickly made appropriate judgment calls. Drove CorasWorks/Microsoft SharePoint technologies across all lines of business. Drove business value through partners. Supported key relationships at all levels of management and across the corporate IT organization. Responsible for creating alternative channels and partnerships for CorasWorks go-to-market programs. Established strong executive relationships. Led a virtual account team; facilitated communications, worked with the solutions sales team and partnered with Microsoft Office team to drive engagements
Security Associates Corp
September 1999 – September 2005
VP of Western Regional Sales-
Responsible for all sales across six verticals. Primary responsibilities include developing and redefining security solutions portfolio and selling security consulting and outsourced services offerings. Other responsibilities include partner management and developing the go-to-market strategy to enable all internal sales and marketing personnel to effectively sell into their vertical markets and developing business in undeveloped markets. Responsible for implementing regional strategic business partnerships which drove short and long-term revenue. Responsible for developing and growing targeted accounts in the Western Region. Consistently met direct revenue goals of $ 1.5 million in Security Services as well as exceeded quota by 150%. Identified, evaluated and negotiated business opportunities: Focus areas include: Fortune 40, 100, 500 business as well as vertical markets financial services, insurance. Managed the proactive development, management and retention of clients such as McKesson HBOC, Applied Materials, Toyota, Wells Fargo, American Express, and Microsoft in the Western Region. Played a key role in negotiating relationships with Cisco and Microsoft that lead to long term business/partnership. Researched market management, segmentation, and whitespace analysis to identify strategic solution partners that fulfill roadmap and value chain coverage. Worked closely with Senior Management to development a standard methodology for services and process that would help contribute to the company’s bottom line.
Manage day-to-day operations of business development organization, create partnership coverage strategies, and directly manage a staff of 4 business development executives who have day-to-day client relationship coverage.
Education
Art Institute of Fort Lauderdale –Bachelors of Arts
University of Miami – Professional Studies - Business
Yale University-Professional Studies Program 2000 San Francisco California
Contact this candidate