Data Entry Customer Service
Resume:
Jean Williams
**************.**@*****.***
Skills Summary:
Microsoft Office(including Excel)
Residential Mortgage Industry
Loan Processing
Closing
MS SAP
Centricity
Appraisals
Real Estate Law
Customer Service
Data Entry
Foreclosure
Order Entry
Adobe Acrobat
Type 40 wpm
Client Services
Floor Operations
Records Retrieval
Notary Officer
Residential Inspections
Employment History:
Finance Manager: Elite Diamond Dollz Dance Company, PT 1/07/19 to 10/11/19 Houston, Tx.
Responsible for maintaining monthly reports, monthly audits, research information and creating business forms. Also responsible for processing payments, invoices and managing the company’s accounts and assisting with any and all administrative needs using heavy data entry skills and customer service.
Executive Receptionist: O’Connor & Associates, 3/12/2015 to 12/28/18, Houston, Tx
Front office receptionist answering multiple phone lines, assign and maintain parking passes, retrieve and send faxes, assist with entering checks receivable, review for approval on monthly supple budget, maintain conference rooms, review and assist clients and customer service department with clients dispute accounts on property values.
Mortgage Support Specialist: Pro-Staff/Stewart, 3/12/2012 to 2/27/14, Houston, Tx
Responsible for using government programs such as HAMP, NHR, and MHA to process loan modifications. Processing documents for home loan modification approval or denial. Underwriting and short sale experience with current and charged off home loans. Review and service files by order to determine if all required loss mitigation activities were handled and documented in accordance with the requirements of HAMP, proprietary modification guidelines or other programs' requirement as they pertain to the time of the Foreclosure process, prior to making the final foreclosure determination. Assemble and retrieve records and special documents from multiple systems and organize them as required. Provide documentation for any exceptions and escalations as necessary.
Jean Williams Realty, 6/2001 to 6/2012, Houston, Tx,
Real Estate Broker buy, sell and rehab properties to resale. Assist buyer and seller with purchasing and selling their property. Property management required to create budgets, prepare monthly reports, invoicing and billing.
City of Houston Public Works, 5/1979 to 12/1999, Houston, Tx
Supervisor position required me to review daily analysis report, bill customers, research accounts, supervised annexation of new water services, adjust bills, data entry, order entry, assign daily duties to subordinates, and assign work schedules. Also responsible for resolving customer complaints, prepared monthly production reports, quality assurance, and compliance. Organized and scheduled training manuals and classes as well as conduct new employee orientation and training instruction.
Education and Special Training
Contemporary Learning Center Diploma
Real Estate License
Licensed Notary Public
Real Estate Law
Property Management
Business Development
Finance
Foreclosures, REO Assets, Short Sales and Loss Mitigations Consultant
Property Inspections and Appraisal
Commercial, Residential Real Estate and Investments
Accredited Buyer Representation
Property Title Procedure
References
Human Resource
2200 N Loop W Ste, 200
Kayla Ashby 713-***-**** ******@********.***
Stewart Title Company
1360 Post Oak Blvd Ste.100
Prostaff/Atterro Temp Service
8511 S Sam Houston Parkway Ste.102
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