Pawcatuck, CT *****
*************@*****.***
Ashley Facey
OBJECTIVE
To secure a position where I can utilize my skills and experience to be an asset within a progressing company, to benefit that company in providing excellent service to all demographics. EDUCATION
● Associates (in progress), Nassau Community College, Garden City, NY
● High School Diploma, Stonington High School, Pawcatuck, CT EXPERIENCE
Laquinta Inn & Suites October 2021 – Present
Front Desk/Night Audit
• Exemplified exceptional customer service by greeting all visitors, answering phone calls, taking reservations, checking guests in and out and, taking care of miscellaneous guest complaints or issues
• Acted as a concierge for visitors providing information about establishment and surrounding attractions
• Process daily audits consisting of daily profits, promotions, in house population Allied Building Products corp. May 2019 – November 2019 Inside Sales Consultant
● Receive and process requests directly from customers
● Quickly and smoothly resolve customer complaints
● Assist with customer account reconciliation
● Answer telephone to take in customer orders
Construction And Realty Services December 2018 -May 2019 Entry Clerk
● Resolves payroll discrepancies by collecting and analyzing information.
● Maintains payroll operations by following policies and procedures; reporting needed changes
● Updates payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department/division transfers.
● Prepares reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages. Lincoln/Ford Dealership March 2018 – December 2018 Front Desk Receptionist
● Provided general administrative and clerical support
● Welcomed and directed visitors by maintaining employee and department directories.
● Answering telephone line referring customers to departments based on inquiry
● Maintained knowledge of cars and promotions in the dealership Mystic Healthcare April 2016 - March 2018
Dietary Aide
● Prepared meals for 50+ patients according to patient care plans
● Assessed patients physical, medical and phycological needs
● Cleaned and sanitized kitchen area to meet standards
● Handled inventory and truck shipments
Rite Aid December 2016 – February 2018
Cashier
● Provided exceptional customer service to promote company brand
● Memorized product location throughout the store to able to direct customers or make suggestions
● Maintain accurate cash drawer
● Processed shipments and organized shelves
H&M December 2014 – March 2016
Sales Associate
● Greeted customers in a timely fashion
● Completed all cleaning, stocking, and organizing tasks in assigned area
● Maintained knowledge of current sales promotions, and company policies STRENGHTS
● Professionalism: ability to showcase professionalism in the heat of any situation; adept at handling customers with care
● Leadership: able to motivate a project team; background in leadership provides a wide range of interpersonal and behavioral observational skills to encourage and instruct others
● Responsibility: accustomed to being in position of responsibility; self-motivated and willing to set goals and work to achieve them; efficient at planning and use of time. SKILLS
● Ability to work independently without supervision
● Ability to work well among different age groups
● Innovative, hard working, organized leadership and capacity to handle multiple tasks
● Highly effective team player, flexible and capable to work in a high pressure environment
● Computer knowledge: Windows XP, Vista and Microsoft,