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Entry Clerk Front Desk

Location:
Groton, CT
Salary:
16/hr -18/hr
Posted:
November 15, 2022

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Resume:

** ***** ******

Pawcatuck, CT *****

*************@*****.***

860-***-****

Ashley Facey

OBJECTIVE

To secure a position where I can utilize my skills and experience to be an asset within a progressing company, to benefit that company in providing excellent service to all demographics. EDUCATION

● Associates (in progress), Nassau Community College, Garden City, NY

● High School Diploma, Stonington High School, Pawcatuck, CT EXPERIENCE

Laquinta Inn & Suites October 2021 – Present

Front Desk/Night Audit

• Exemplified exceptional customer service by greeting all visitors, answering phone calls, taking reservations, checking guests in and out and, taking care of miscellaneous guest complaints or issues

• Acted as a concierge for visitors providing information about establishment and surrounding attractions

• Process daily audits consisting of daily profits, promotions, in house population Allied Building Products corp. May 2019 – November 2019 Inside Sales Consultant

● Receive and process requests directly from customers

● Quickly and smoothly resolve customer complaints

● Assist with customer account reconciliation

● Answer telephone to take in customer orders

Construction And Realty Services December 2018 -May 2019 Entry Clerk

● Resolves payroll discrepancies by collecting and analyzing information.

● Maintains payroll operations by following policies and procedures; reporting needed changes

● Updates payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department/division transfers.

● Prepares reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages. Lincoln/Ford Dealership March 2018 – December 2018 Front Desk Receptionist

● Provided general administrative and clerical support

● Welcomed and directed visitors by maintaining employee and department directories.

● Answering telephone line referring customers to departments based on inquiry

● Maintained knowledge of cars and promotions in the dealership Mystic Healthcare April 2016 - March 2018

Dietary Aide

● Prepared meals for 50+ patients according to patient care plans

● Assessed patients physical, medical and phycological needs

● Cleaned and sanitized kitchen area to meet standards

● Handled inventory and truck shipments

Rite Aid December 2016 – February 2018

Cashier

● Provided exceptional customer service to promote company brand

● Memorized product location throughout the store to able to direct customers or make suggestions

● Maintain accurate cash drawer

● Processed shipments and organized shelves

H&M December 2014 – March 2016

Sales Associate

● Greeted customers in a timely fashion

● Completed all cleaning, stocking, and organizing tasks in assigned area

● Maintained knowledge of current sales promotions, and company policies STRENGHTS

● Professionalism: ability to showcase professionalism in the heat of any situation; adept at handling customers with care

● Leadership: able to motivate a project team; background in leadership provides a wide range of interpersonal and behavioral observational skills to encourage and instruct others

● Responsibility: accustomed to being in position of responsibility; self-motivated and willing to set goals and work to achieve them; efficient at planning and use of time. SKILLS

● Ability to work independently without supervision

● Ability to work well among different age groups

● Innovative, hard working, organized leadership and capacity to handle multiple tasks

● Highly effective team player, flexible and capable to work in a high pressure environment

● Computer knowledge: Windows XP, Vista and Microsoft,



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