Griffin Roberts

Auburn, NY *****

adtjc5@r.postjobfree.com

585-***-****

I am a punctual professional focused on exceeding expectations and building co-worker loyalty. I have a flexible schedule and strong people skills.

Authorized to work in the US for any employer

Work Experience

Correctional Officer

NYSDOCCS - Romulus, NY

August 2018 to Present

Care, Custody, and Control of the incarcerated population for the State of New York Customer Account Representative

Rent A Center - Auburn, NY

July 2017 to May 2018

I am in charge of customer accounts. Accepting over the phone and in store payments for customer accounts. I load and unload Ashley trucks. I deliver merchandise to customer's homes. I clean the showroom floor and stock the showroom. I do inventory twice a week. Shift Manager

GameStop - Auburn, NY

January 2017 to July 2017

Key holder. Open or close store. Count money. Stock shelves. Take in shipment. Clean store. Run cash register.

Shift Manager

ThinkGeek / GameStop - Syracuse, NY

December 2016 to January 2017

Key holder. Open or close store. Count money. Stock shelves. Take in shipment. Clean store. Run cash register.

Staffing/Security

RMW Event staffing/security - Jordan, NY

April 2016 to August 2016

Worked as security or any type of staff at concerts and events. Cashier

Pit Stop - Weedsport, NY

January 2016 to March 2016

Mopped floors, stocked shelves, ran cash register, cleaned bathrooms, and stocked fridges. Quality Assurance Inspector

Tessy Plastics - Elbridge, NY

November 2014 to September 2015

Quality Assurance

Made sure that products were produced on time and are of good quality. Monitored product standards and quality-control programs. Tested products or subassemblies for functionality or quality. Sales Associate

Cannon Pools - Auburn, NY

June 2011 to October 2013

Operated a cash register for cash, check and credit card transactions with 100% accuracy. Stocked and replenished merchandise according to store merchandising layouts. Priced merchandise, stocked shelves and took inventory of supplies. Cleaned and organized the store, including the checkout desk and displays. Alerted customers to upcoming sales events and promotions. Identified potential shoplifters and alerted management. Trained 3 new sales associates each quarter.

Handled all customer relations issues in a gracious manner and in accordance with company policies. Welcomed customers into the store and helped them locate items. Educated customers about the brand to incite excitement about the company's mission and values. Shared best practices for sales and customer service with other team members to help improve the store's efficiency.

Education

High school or equivalent

Skills

• Customer Service

• Quality Inspection

• Computer Literacy

• Merchandising

• Upselling

• Quality Assurance

• Law Enforcement

• Security

Additional Information

Skills

Customer-oriented

Active listening skills

Credit card transactions

Retail sales

Computer literate

POS systems knowledge

Blueprint interpretation expertise

Assembly line production

Production procedures

Upselling techniques

Merchandising

Stocking

Skilled problem solver

Personable

Motivated team player

Employee relations

Interpersonal skills

Microsoft applications skills

Extremely quick learner

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