Scrum Master Business Analyst

Desmond Peace

Senior Scrum Master

Glen Burnie, Md.

Tel: 667-***-**** *****************@*****.***

Summary :

An Agile Scrum Master with 5+ years of experience supporting various teams and 8+ years in IT with a proven track record of raising revenue and cutting cost and a history of successful work with cross-functional teams. The Scrum teams I supported help to boost revenue significantly in my last 2 companies and by delivering at least 10 products at an average of 10% below budget.

Technical/Relevant Skills

Methodologies : Waterfall, Agile

Processes : Scrum, Kanban, XP, SAFe

Agile Tools : JIRA, Wiki, Sharepoint, Visual Studio and Rally

Collaboration Tools : Skype, Zoom for business and MS Teams

Office Tools : HTML, Microsoft Office suite and Pow

Key Skills : Experience working with Co-located, Distributed and offshore

Conflict management Waterfall to Agile Migration

Excel Expert SDLC (Software Development Life Cycle)

Scale Agile Framework Employed JIRA software to improve team velocity by 30%

Skills Summary

As a Scrum Master I was able to use effective communication and collaborative skills for many experiences with conflict resolution resulting in positive outcomes with the use of empathetic and interpersonal skills. As a team time management is very important and can be implemented well if we are detail orientated and adaptable to any needs and changes within the team or personal circumstances.

Soft skills allow me to facilitate meetings effectively and demonstrate servant leadership while gaining experience in forecasting, agile planning, estimation and coaching. Team support is the main focus as it allows me to be effective in shielding the team from any problems and also removing impediments in order to deliver valuable working software. As an SM you must have the ability to demonstrate a servant leadership style leading by example while engaging and motivating teams toward a common goal. By working with different Scrum teams I was able to obtain great interpersonal, collaborative and communication skills which complements the Agile mindset through the framework of Scrum that stands on the 3 pillars of Transparency, Inspection and Adaptation. Also I had the pleasure to act as role of delivery manager by delivering working software with 5+ teams.

Created a healthy environment for the team, Product owner and stakeholders to negotiate time, scope and budget while navigating through a hybrid environment. Involved in optimizing release management, architectural runway and the center of embattlement by liaising with the team, Product owner, DevOps to improve release thereby improving continuous integration and delivery.

Developed and implemented effective strategies aligned with organizational needs by working closely with team members and making work in progress visible to the team and those out of the team.

Trained Agile teams in writing good user stories and acceptance criteria in accordance with the INVEST model.End-to-end visibility and control for improved decision making, coordination, and collaboration at portfolio level.

Employment History

Scrum Master September 2019 - present

Tirehub

Work with Product Owner, Project Management and Delivery Team on User Story roadmap and Release Planning.

Used JIRA as primary Agile Project Management and Planning tool thus enabling and ensuring transparency of teams work to leadership and stakeholders.

Facilitate Daily Stand-up to measure Sprint progress to remove any impediments and reprioritize Sprint Backlog as required.

Coaches team to improve collaboration and self-organization for greater success to delivering valuable software.

Conduct Sprint Reviews to demonstrate success/failure of the Sprint to all stakeholders using JIRA generated Project and Sprint Reports.

Organize and facilitate Scrum ceremonies and backlog refinement under minimal supervision.

Encouraged continual improvement in engineering practices to improve code quality and delivery.

Scrum Master March 2017 – July 2019

Keany Inc.

Employed Agile software development best practices, acting as coach to Scrum teams.

Demonstrate sense of urgency and responsiveness to complete work and solve problems.

Proactively remove or escalate roadblocks to allow team progress.

Supported the Product Owner in grooming and maintaining the product backlog.

Trained and coached teams on SAFe for large scale projects.

Business Analyst April 2014 – January 2017

St. John’s Community Service April

Traveled 3 to 5 days a week to work with clients, observing business processes, interviewing staff and documenting practices.

Conducted research, analyzed business operations and problem-solved operating inefficiencies, saving companies a combined 800 man hours per month.

Worked with stakeholders and clients to model and document goals, communicating transparencies to meet 98% of deadlines.

Modeled data to generate reports comparing to business process evolution, assisting C-level staff with appropriate KPI’s based on improved operations.

Education Certifications and Trainings

Scrum Institute 2017

Bachelor Degree – BSN University of Buea

Certified Scrum Master (CSM)

Professional Scrum Master (PSM)

SAFe for Teams

MS Project Management & Risk Management Training

Change Management Training

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