Rachel Palmer

919-***-****

adtjab@r.postjobfree.com

**/**/****

Dear Manager,

I have an excellent skill set for this position. Please accept this cover letter and resume as . my application for this position.

I have over ten years of providing excellent customer service and technology assistance. I am a dedicated professional with excellent time management. I have experience with technical writing, database management, and data entry. I earned a master's in instructional technology in education. I concentrated on creating instruction material for adult learners. My second master's degree is in library science. I specialized in digital services and cataloging. My education and experiences will allow me to succeed in this position. I am a dedicated life-long learner. I hope to hear from you soon about this exciting opportunity.

Sincerely,

Rachel Palmer

Rachel Palmer

I possess excellent organization and time management skills. I am team oriented, collaborative and creative.

• Masters in Library Science, North Carolina Central University, Summa Cum Laude.

• North Carolina State University, Instructional Technology, Phi Kappa Phi.

• Coe College, Business Administration and Political Science.

• Daniel Boone Regional Library, Library Associate. o Co-created best practices and records management plan for in house archival project. o Digitized images on Epson Expression 11000XL.

o Edited images using Photoshop and Wacom Pen.

o Collaborated with state and university archives experts to create best practices and management plans.

o Provided excellent customer service for patrons from diverse backgrounds. o Taught software and information literacy to individuals with all different types of learning styles.

• Wake County Public Library, Internship.

o Provided reading advisory services for patrons.

o Assisted patrons with technology issues.

o Worked with teen librarian to provide programming to teens.

• North Carolina State University, Internship.

o Researched historical context for undergraduate student transcription work. o Extensive editing experience on collaborative Wiki. o Transcribed several digital records from National Archives.

• Wake County Public Schools, Media Assistant.

o Provided technical support for elementary school. o Created and delivered training to faculty, staff and students. Summary

Education

Experience

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