Data Entry Stock Assistant
Resume:
Jaden Lawrence
Data Entry and Customer Service Specialist
******************@*****.***
Charlotte, USA
Goal-oriented and dedicated professional seeking to align myself with a progressive company poised for strong growth, market expansion, and longevity. Extensive experience working with teams, data entry management, meeting aggressive targets, and the ability and expertise to anticipate roadblocks and create effective alternative plans to ensure success. WORK EXPERIENCE
Virtual and Data Entry Customer Service
Specialist
Alight Solutions
09/2021 - 03/2022, Charlotte, USA
Able to identify customers' needs and reactions, then made appropriate recommendations and took action to meet those needs and solve problems. Furthermore, all phone calls were handled professionally and any action required for each transaction was followed up on,
resulting in a 30% increase in customer retention. Worked accurately under pressure to meet competing deadlines for multiple clients and followed security instructions to ensure information was kept confidential. Customer satisfaction increased by 30% as a result of the use of various software to retrieve crucial customer data, inventory information, and purchase order status. Register Payment Specialist
Sprouts Farmers Market
03/2019 - 08/2021, Charlotte, USA
Maintained100% impeccable AR records with skills in manual data entry and document scanning.
Conducted and planned a variety of customer service tasks which included; provided problem-solving, tracked deposits and withdrawal and various customer record changes.
Met deadlines consistently with routine billing,
collection and reporting activities.
Stock Assistant & Coordinator
Walmart
09/2016 - 02/2019, Charlotte, USA
Work independently to accurately input work order data into the company database, identify missing details, and follow up with vendor to ensure records are complete and accurate.
Coordinated support for the sales floor, preparing
pallets for restocking, managing resets and backing up cashiers.
Controlled costs and improved performance by
selecting, qualifying and continuously evaluating
logistics carriers.
SKILLS
Computer skills Ability to work under pressure
10-Key typing speed Multi-tasking
Error identification Analytical Skills
Organizational Skills Time Management
Customer Service
Verbal and written communication
Identify and resolve discrepancies
Attention to detail Ability to work independently
Active listening Interpersonal Skills
Data analysis Database Management
Networking
EDUCATION
Associate of Business Administration- On
going
Central Piedmont Community College
High School Diploma - Business
David W Butler Highschool
VOLUNTEER WORK
Retirement Home Community
Community Food Outreach Program
Children Outreach Program
Achievements/Tasks
Achievements/Tasks
Achievements/Tasks
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