SHABRIAA KING

*** ****** *** *******,** *****

adtj88@r.postjobfree.com

615-***-****

Skills Summary

Work from home

Excel

Microsoft word

Customer service

Sales

Data Entry

Billing

Microsoft office

Tech support

Account expert

VPN

KRONOS

RETENTION

HOSPITALITY

Dispatch

Collections

Education

MAPLEWOOD HIGH SCHOOL

HIGH SCHOOL DIPLOMA

GPA- 3.0

Experience

Name of Employer

T-Mobile July 25,2017- September 28,2022

Account Expert

Sales

Bonus

Answer incoming calls for T-Mobile carrier customers

Settled delinquent accounts

Restored services

Retention but being first point of contact we provided an un-carrrier experience to make the customers feel like it was home and that they made a great decision when they chose T-Mobile as their carrier before deciding that leaving T-Mobile is the right thing to do. We deepend the relationship and resolved all concerns as the Account Expert.

Divvydose

August 2021-September 2021

Outbound Calls

Sales

Made outbound calls to United Healthcare insured patients too inquire if they would like to change the way they receive their medication from pharmacy to having it delivered to the front door instead of them having to leave the comforts of their own home to receive their medication

Cops Monitoring

April 2016-July 2017

Dispatch

Emergency Contact

Third party 911 emergency assistance alarm system for firefighters, police, ambulance. We dispatched the authorizes anytime an alarm system went off in the residential home and in the instance of an emergency we sent the proper dispatch out.

Awards and Acknowledgements

One of the highest sales rep working for T-Mobile for the past 5years and making Smash Bash and accomplishing my stat ranked goals in our monthly bonus period.

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