Customer Service Office Manager
Resume:
JENNIFER JONES
***** ** **** ***** ** Elgin,Ok,**538 918-***-****
***************@*****.***
OBJECTIVE
To obtain a position that will enable me to use my insurance knowledge and customer service skills to grow the company’s profits. EXPERIENCE
Office Manager/Agent, Customer Service AAA Insurance Lonnie Garner Agency October 2010-2022
Tulsa, OK
– Write Home/Auto and Life policies. Take care of customer service on many levels.
Customer Service III, AAA Oklahoma Insurance April 2005 – October 2010 Tulsa, OK
– Answer incoming calls from internal and external customers and assist them in a professional manner.
– Process policy changes via phone, fax, and email.
– Make outbound calls on company cancellations, claims, and any company correspondence.
– Audit changes to verify procedures done correctly per company guidelines. EDUCATION
University of Arkansas – Fayetteville, AR – No Degree
– Worked on basic classes from 1988-1990
LICENSE
– P&C License
– Life License
REFERENCES
Available upon request
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