Sean Livingston
** * ***** ***, *****, Idaho, ***51, US
******************@*****.***
I am an intelligent, driven, methodical person, I'm looking for better opportunities. Self-motivated
Customer service
Cash transactions
Time management
Supervision
Cash Handling
Strong verbal communication
Organization
Data Management
Project management
Data analysis
Data entry
Problem-solving skills
Natural Resources Conservation - Some college (No degree) Treasure Valley Community College - Ontario, OR
High School - 2002
Fruitland High School - Fruitland, ID
Several accolades for customer service.
Service Desk Associate - August, 2021 to Present
The Home Depot - Ontario, Oregon
Established relationships with all stakeholders,
including management, local leaders, and
community members through active listening,
positive engagement, and [Skill].
Provided each customer with exceptional service
by listening to their concerns and answering
their questions.
Used a variety of techniques such as cold calling, prospecting, and networking to land new
customers and penetrate new markets.
Listened to customer feedback, provided
appropriate responses, and forwarded issues to
the appropriate department.
Followed up with customers by phone or email
after each merchandise sale to answer any last-
minute questions.
Certified, licensed forklift operator.
Professional Summary
Skills
Education
Accomplishments
Work History
Retail - May, 2018 to July, 2021
Albertsons - Ontario, OR
Organized the racks and shelves to keep the store
looking nice.
Resolved all customer complaints in a
professional manner while prioritizing customer
satisfaction
Put together promotional displays, such as
quarter- and full-size point-of-sale displays.
Handled all customer complaints professionally,
putting customer satisfaction first.
Inform customers about product features,
quality, and availability.
Customer Service - September, 2014 to April,
2018
Kinney Bros & Keele True Value
Hardware - Ontario, OR
Help customers with their general problems.
Provide support and assistance to customers who
have problems with the service.
I'm restocking inventory and coordinating with
coworkers.
Deal with customer complaints about products or
issues with supermarket items.
Kept an eye on customers for signs of security
issues and reported them to management.
Take phone calls from customers and respond to
them.
Forklift operator
Machine and tool maintenance and management.
Journeyman - April, 1999 to October, 2014
Don's Custom Painting - New Plymouth, ID
Implemented changes requested by designers,
owners, or inspectors to conform to
specifications or updated demands.
Used tools in accordance with established safety
procedures.
Mixed paints and made sure they were all the
same color.
Used a waterproofing compound to coat the
walls.
Applied caulk, sealants, and other agents to the
surfaces that had been installed.
Increased job efficiency and customer
satisfaction by keeping job sites organized and
clean.
Followed standards and procedures to keep a safe
working environment.
Made sure that site work was done safely and in
accordance with the budget, schedule, and
applicable building codes.
Delivered excellent customer service.