Customer Service Medical Billing

Pedro A Rodriguez

*** * ********** ** ***#***

Anaheim CA 92805

Cell: 714-***-****

*.*******@*****.***

OBJECTIVE

To obtain a position as an active employee as warehouse and parts specialist as a laborer where I can contribute my experience as of certified forklift driver, good inventory skills and parts specialist, Proactive attitude, to help improve the company and myself.

Areas of Experience

•Excellent strategist, Exceptional organizational skills- Consistently recognized by colleagues for exceptional talents in needs analysis and problem resolution in fast paced environments.

•Strong sense of responsibility- Solid professional standards, excellent track record of dependability. Maintain focus on achieving results while implementing business solutions to meet a diversity of needs.

•Administration and Management- Knowledgeable of leadership and management principles involved in strategic planning, resource allocation, leadership technique, coordination of people and resource.

•Shipping and Receiving, Certified Forklift Driver.

•Customer Service/Client Management- Consistently demonstrate responsiveness, focus and ability to build good customer relationships.

•Computer Skill- Knowledgeable of computer programs to include Excel, Word and Outlook.

Professional Experience

Parts Clerk: September 2019 Present

David Wilson Of Villa Ford, Orange, CA

•Assist with customer parts and Commercial account oders

•Answer telephone dealing directly with customers and vendors

•Snap-On

•Reynolds &Reynolds

•Sales

•Incharge of 5 used car technitions

•ordering parts for our techs

•organizing the warehouse

Parts Clerk:

Penske, Anaheim, CA July 2017 -April 2019

•Assist with parts inventories and cycle counts, procurement, storage and billing.

•Complete yard checks, inspection vehicle fluids, air licks, and lights

•Assist with shop administrative processes and run reports as scheduled

•Complete repair orders, fuel analysis, and all paperwork involved in daily office procedures.

•Prepares, issues, and sends out receipts, bills, policies, invoices, warranties, statements, and checks.

•Answer telephone dealing directly with customers and vendors

•Schedule preventative maintenance service with customers

•Input work request into Service Net

•Handle warranty part ordering returns

Manager: Auto Zone, Anaheim, CA August 2008 – July 2016

•Customer Service Sales

•Receiving and Stocking Inventory

•Basic vehicle maintenance

•Organized and maintained the sale floor and stocking area

•Assisting in handling commercial accounts with companies in the immediate area

•Establish and enforce a pricing policy that balances volume, customer loyalty and the cost of doing business.

Part Adviser: BMW, Glendale, CA January 2008 – November 2010

•Maintained dispatching spreadsheet on parts shared driver

•Organized deliveries according to their route.

•Wholesale department front and back.

•Interacting fir keeping the warehouse organized.

•Assist in inventory.

Store Manager: KAP Auto Parts, Compton, CA April 2004 - January 2008

•Responsible for checking orders and making invoices

•Managed and prepare drivers routes

•Made sure parts are delivered on time and not defective

•Checking each truck to be well maintained

•Stocked warehouse and kept the warehouse organized

EDUCATION

Department of Public Social Services 2008

Civil Rights Training

National Polytechnic College Diploma 2002

Medical Billing, Front and Back

Garfield High School Graduate 1994

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