Remote Customer Service Rep, Data Entry, Sales, Administrative Work
Resume:
Naama Nakash Holmes
Centennial,Co,80015
adtj57@r.postjobfree.com
Introduction:
Hello, I'm Naama, and I'll start by introducing myself. I was born and raised in Israel, and I've always been deeply committed to helping others. In order to advance professionally and gain more experience, I'm looking for a job. a setting where I can put my skills in customer service to use while also carrying out my daily tasks in a cheerful and vivacious manner. I have excellent communication skills, and I put a lot of e ort into finishing projects quickly and e ectively. As a trustworthy team player, I like working both with people and alone. I've always liked being occupied in a fast-paced setting. I'm looking forward to meeting you and joining your team,
Sincerely, Na m
My Skill Set:
● Excellent work ethic
● Great customer service
● Time management skills
● Communication skills
● Data entry accuracy
● Reliability
● Problem solving skills
● Adaptability
● Professionalism
● The ability to let go (perhaps when getting frustrated)
● Proficient in: Progressive,8 by 8,salesforce,Google,Windows, and currently learning more
● I type a 50/wpm
● Issue resolution
Work History
3/22 - 6/22-Nuset Dental Implants And Oral Surgery Customer service representative, Data Entry, administrative work 4949 Niagara S Niagara st
Centennial,Co,80237
● Acting as first point of contact with outgoing calls
● Establishing and maintaining client rapport by utilizing quality customer service
● Addressing client inquiries and updating database information
● Scheduling Consultations for potential customers with the doctor and financial consultant
● Communicating via phone, email, sms to provide information, answer questions, and keep an open stream of communication
● Using between two-four computer programs in order to open, close, update data,write notes, and follow up on accounts belonging to our patients
● Utilizing our website and the information in it to provide correct information
● Writing a daily report stating how many calls I made out, incoming, how many appointments did I schedule? How many emails were sent? etc…
● Writing a weekly report summarizing all interactions made on my behalf Mon-Fri 6/21-12/21- Homewatch CareGivers Of South Aurora-
CareGiver
2260 S Xanadu Way
Aurora, Co 80014
● Assisting patients with daily routines such as bathing, dressing, grooming, and toileting
● Cooking for my clients, weather it was something they requested, or whether it was something I offered
● WatchingTV with my patients as well as reading them poems, books, articles, or playing crossword puzzles with them
● Encouraging them to do as much on their own as they could handle, but also encouraging them to exercise on their own
● Providing friendship, companionship, and safety to my patients
● Making sure they took their medications daily and on time
● Maintained a clean and safe environment, and general housekeeping duties
● Following procedures in emergency situations,and responding positively to client requests
● Knowing the location and phone number for each of my clients as well as an emergency contacts
● Keeping daily records of my clients, Such as prescription distribution, leisure activities, incidents and observations, blood pressure variations, visits, and mental or emotional changes in conduct, as well as what we did and when we did it 02/19-11/22Nick's Automotive
Administrative work, front desk
Aurora, co, 80013
● Answering incoming calls, made outgoing calls
● Made deposits, accepted payments
● Scheduled appointments with customers
● Typed notes concerning customer needs
● Opened and closed accounts
● Ordered parts
● Restocking inventory
01/01-03/06 My twin doll Co
Customer service representative, Data Entry
(Is no longer in business)
● Forming personal ties with frequent clients in order to instill a sense of trust
● If something was not done appropriately, I provide solutions and/or correct orders
● Entering all information given to me into the computer correctly
● Showing confidence in order to make the customers feel safe and trusting
● Paying close attention to detail, such as hair color /texture, skin color, and eye color
● Staying over time to help out, Especially during christmas time when we were busiest Education: Rangeview HighSchool Class of 2000
languages: English and hebrew fluent
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