Center Representative Customer Service

Shoneen

SR Rivera

909-***-**** ABOUT ME

*************@*****.***

I have worked a wide range of jobs

Arrowbear Lake/CA My name is Shoneen. I have

from but love to work in customer

always strived to be the best service and office work. Thank you for

your consideration and look forward to

at everything I do. I have won speaking and working with you.

awards for my customer

service.

SKILLS EXPERIENCE

7 / 10 Pine Rose cabins

Phone

Lead Purchaser / Organization/ Lead Housekeeping / May to Present

8 / 10

Management Detail cleaning of cabins, Organization of laundry room and inventory. Data entry,

purchasing of inventory.

9 / 10

Customer service • Customer service

• Microsoft office

10 / 10

• Office suite

Computer

9/10

First Transit

Organization

Customer Service Call Representative / 2 years

EDUCATION Planned and schedule disabled peoples rides to doctor’s appointments, outings and job

centers.

Certificate in Microsoft Office, Medical • Call center Representative

Terminology, HIPA, Medical Coding • Organization and planning

Penn Foster • Multi-tasking

2010-2011

Temp for Blood Source

Bachelors in Food Science and Nutrition

Customer Service Representative/ 1 year

San Francisco Culinary Academy

2001-2003 I called customers schedule appointments to donate blood. I learned a lot from this job

how to deal with angry people and how-to sweet talk people into making appts.

Milpitas High / Diploma

• Microsoft Word

1998-2001

• Computer scheduling

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