Shammahnissi Thompson
***** ***** ***** ****** *******, LA 70726 Cell: 225-***-**** *************@*****.***
Medical Administrative Assistant
Experienced Medical Administrative Assistant with a 5+ years history of delivering results
KEY SKILLS or KEY ACCOMPLISHMENTS
Versatile professional at managing multiple projects, providing exceptional customer service support, and streamlining office operations for major productivity gains. Expert in building client/vendor databases, optimizing billing process. Committed to strengthening interdepartmental collaboration, and promoting high documentation standards.
Efficient in Medical Terminology
Patient Processing
Introduction to ICD-10-CM Coding
WPM 50
HIPPA Compliance
Patient Registration
Electronic Health Records(EHR)
Issue Resolution
Electronic Medical Records (EMR)
Computer Information Systems
Accounts payable/receivable
Release of Information
Pathophysiology for Medical Office
Anatomy and Physiology
Administrative Support
Objective:
Ambitious and responsible professional with a proven record of accomplishment of success in position in requiring well developed hands on skill sets, and customer service expertise. Able to facilitate the efficient flow of patients, while managing prioritize and ensuring patient confidentiality. Extensive hands-on experience in providing administrative support to complex medical groups and health clinics.
Seeking to take next career step in health administration with a respected organization dedicated to providing high level care to diverse patient populations.
PROFESSIONAL EXPERIENCE June 2018 - June 2019
Lane OB/Gyn Clinic
Administrative Assistant
Scheduled Appointments
Data Entry
Verified Insurance
Collect Co payments
Fax, Scan, File
Answered Phone Calls
Handled Several Call Lines at Once
Referrals
Southern Collision, Baton Rouge LA
Office Manager/ Administrative Assistant January 2015-January 2018
Scheduled Appointments
Data Entry
Handled all medical Emails, Faxes, and Documentation
Prepared Daily Meetings
Collected Payments/ Account Receivable.
Assisted in Team Skill building Activities
Managed a group of 10+
The Allergy, Asthma, & Sinus Center, Prairieville LA
Appointment Scheduler/ Administrative Assistant September 2013 – October 2015
Verified Insurance
Accounts Receivable/ Payable
Checked in and out Patients
Handled Several Call Lines at Once
Collect Co payments
Fax, Scan, File
Scheduled Appointments
Mail Room Clerk, Baton Rouge, LA
Data Entry/Team Leader February 2006 – September 2013
Answered Phone Calls
Operated Packing Machine
Supervised Assembly Line
Organized Mail Room
Veron’s, Prairieville,la September 2010- January 2013
Supervisor
Oversee 8 people
Operating Machine
Labeling
Organized Room
Additional work history available upon request
EDUCATION AND TRAINING
Diploma in Medical Administrative Assistant, Ultimate Medical Academy, Tampa, FL. 2013
High School Diploma, East Ascension High, Gonzales, LA 2007
ADDITIONAL SKILLS
Computer literate in Microsoft Office, all major accounting programs
Medical & Clinical Services
Efficient in scheduling and confirming appointments in hospitals, Doctor offices, Health Care Clinics, & Organizations that offer Medical Records Services
Administrative Support
Document Management
Front Office Operations
Provider Relations
Client Relations
Innovative Problem Solver
Documentation/Record Keeping
CDL Have Been Driving Since 2017 [ Volunteer Bus Driver at Life Tabernacle Church]
References will be furnished on request.