Protection Associate Customer Service
Resume:
Samantha Ritchey
Colton, CA *****
****************@***********.***
Authorized to work in the US for any employer
Work Experience
Housekeeper
Marquez Family Residence
January 2013 to Present
Department: Housekeeping
Duties and Responsibilities: Basic cleaning/deep cleaning of living room, bedrooms, hallway, bathrooms, kitchen, dining
room. Mop, sweep, vacuum floors, empty waste baskets, put a new trash bag inside waste basket after emptying. Wipe down counters, sinks, microwave, tabletops, walls and doors. dust, clean shower and bathtub, toilet, organize, sort, and tidy
furniture, items on shelves, tables, replenish old household items with new ones. Occasional yardwork, rake, sweep, pull
weeds, mow lawn, water grass and plants
Amazon Fulfillment Associate
Amazon.com - San Bernardino, CA
November 2019 to January 2020
Package handling, plastic wrapping of package containers, build containers, stage containers, walking, standing, lifting, carrying, bending, use a scanner, sorting,use a pallet jack, follow, safety precautions and procedures
Warehouse Associate
Amazon.com - San Bernardino, CA
December 2018 to January 2019
• Worked in a fulfilment warehouse
• Loaded/unloaded trucks and boxes
• Outbound scanning of orders to the correct shipping area
• Worked spliting the conveyor lines.
• Carrying, lifting 50 lbs. or more, standing, walking, bending, stooping, climbing ladders, going up and down flights of stairs,
• Use of RF Scanner to scan product items and shipping labels, and enter necessary information per task. Able to correct and handle or problem solve scanning errors
• Stowing items to bins
• Scanning items into bins from containers.
Retail Associate
A.J. Wright - San Bernardino, CA
October 2009 to July 2011
Department: Customer Service
Duties and Responsibilities: Clean, stock, and organize displays, shelves, aisles. Stamp, attach, change price tags and alarms on merchandise. Communicate clearly and effectively both written and verbally with, co-workers, customers,
management, and, the public. Adheres to companies safety policies, rules, and regulations. Listens, follows instructions of overseeing personnel.
Itemize and total merchandise at check out counter using cash or credit card for purchases. Take inventory, examine
merchandise to identify items being reordered. Replenish merchandise to their correct department. Receive, open, unpack and issue merchandise. Work fitting rooms, assuring a certain number of items allowed in fitting room per customer. Keep
my assigned work area clean, neat and tidy. Greet customers with a welcoming attitude, and answer any questions they
might have.
Caregiver/Housekeeper
Mary Baca Family Residence - San Bernardino, CA
May 2004 to July 2008
Company Industry: Health Care / Medical
Department: Caregiving
Duties and Responsibilities: Overseeing their wellbeing, providing companionship, conversating, reading to them to keep
their brain exercised, active, and alert. Assist with hygiene needs, comb their hair, brush their teeth, dressing, changing
soiled clothing, assist with bathing. Changing bed linens. Basic housecleaning prepare meals, administer medications as prescribed by their physician, prepare meals, accompany to doctor appointments, also assist them when standing up from the chair and walking to the bed etc. go shopping for groceries. Massage stiff muscles with various ointments. Fill out forms as needed. Speaking and/or obtaining information for them as needed or by their request. Education
High School Diploma
Colton High School - Colton, CA
September 1982 to June 1986
Skills
• Climbing
• RF Scanner
• Mowing
• Pallet Jack
• Load & Unload
• Warehouse experience
• Customer Service
• Cleaning
• Organizational skills
Additional Information
SKILLS
• Houskeeping, Front Desk, Computer skills, customer service skills, great communication skills both written
and verbal.
• Cleaning
• Customer Service
• Filing
• Hospitality
• retail sales
• Caregiving
• Word
• Housekeeping
• Scanning, standing for long periods, lifting heavy items, problem solving ASSESSMENTS
Basic Maintenance and Repair - Proficient
January 2020
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities.
Full results: https://share.indeedassessments.com/share_assignment/hghpjrkg9guflg8 Conscientiousness - Proficient
December 2019
Tendency to be well-organized, rule-abiding, and hard-working. Full results: https://share.indeedassessments.com/share_to_profile/ 4c5da03d55d6da8a56727f6d942c8802eed53dc074545cb7
Mechanical Skills: Monitoring - Familiar
January 2020
Monitoring machine indicators to determine appropriate functioning. Full results: https://share.indeedassessments.com/share_assignment/wxbpc67cknxg5wkl Warehouse Shift Leader - Proficient
January 2020
Supervising warehouse staff and maintaining safety and security standards. Full results: https://share.indeedassessments.com/share_assignment/wpnzsd620aoqnmj1 Indeed Assessments provides skills tests that are not indicative of a license or certification, or development in
any professional field.
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