Banquet Server Customer Service

Jerry Johns

**** ***** **., ***. * New Orleans, LA 70117

Mobile: 504-***-**** ************@*****.***

Banquet Operations Food & Beverage & Culinary Skill Set with Ability to Provide First Class Guest Service STRONG COMMUNICATION SKILLS BANQUET OPERATIONS KNOWLEDGE EFFICIENT, QUALITY SERVICE RECOMMENDED BY SUPERVISORS VIP CUSTOMER SERVICE HOTELS & RESTAURANTS EMPLOYMENT EXPERIENCE

Banquet Server 2008-2020

CADRE STAFFING INTERCONTINENTAL HOTEL HOTEL MONTELEONE ROYAL SONESTA New Orleans, LA

Performed all aspects of banquet serving and guest relations, including setup and breakdown of banquet and meeting room facilities, ensuring correct presentation, food temperature, and plate appearance.

Assigned to provide service at conferences, meetings, and other business special events. Recognized by management for efficiency and ability to interact effectively and professionally with guests.

Additionally assigned to serve aboard offshore oil and gas rigs and platforms in the Gulf of Mexico, as well as land-based oil production facilities. Provided safe, sanitary, and quality food and beverage service. Lead Steward & Steward 2014

EES WORLDWIDE EUREST SUPPORT SERVICES New Orleans, LA

As Lead Steward, managed staff and off-shore workers to provide adequate services, provided special meals, monitored food budget, food storage, and supplies. Trained employees according to company's policies and procedures.

Supervised non-cooking staff and ensured clean, efficient, and economical food service. Responsible for observing performance of employees for better improvement. Traveled to South Korea, Singapore, Curacao & South Africa. Short Order Cook 2005-2008

LONGHORN RESTAURANT Atlanta, GA

Prepared and cooked to order a variety of menu items, managed food portion control and inventory levels, organized regular cleaning of kitchen and dining room, and ensured the cleanness and safety of floors. Cook 2000-2005

RAMPART BAR & GRILL New Orleans, LA

Prepared, seasoned, and cooked soups, meats, vegetables, desserts, or other foodstuffs in restaurants. Ordered supplies, kept records and accounts, followed recipes, and ensured a clean and safe kitchen workplace. Steward 2003-2004

BRENNAN’S RESTAURANT New Orleans, LA

Prepared food according to special and regular menus, ensured food was fresh and prepared to the highest quality, and maintained knowledge of all restaurant recipes. Communicated with on-coming staff and chef on duty. RECENT WORKSHOPS

Workshop Attendee Job1 YouthWorks Job Readiness Workshop 2021 EDUCATIONAL BACKGROUND

Undergraduate Studies A/C Refrigeration Program 1992-1994 DELGADO COMMUNITY COLLEGE New Orleans, LA

High School Diploma 1987

G.W. CARVER HIGH SCHOOL New Orleans, LA

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