Service Representative Data Entry

Taraze Rhodes

**** *** ******

Marrero, LA *****

504-***-**** (c)

**************@*****.***

Objective: To obtain a position, while performing my professional training skills, and serving to enhance new and well define skills, with a positive attitude as well as work atmosphere.

EDUCATION

Nick Randazzo Training Institute

Certified Medical Assistant

December 1999 Certified C.N.A., First Aid, CPR September 1999 High School Diploma

John Ehret High School Marrero, LA 70072 May 1999 Work Experience

April, 2013 to Present Area Supervisor, ResCAare Inc., 1404 Angus Drive Harvey, LA 70058. Supervisor Terrence Crawford 985-***-****, 40hrs/week, $17.25/hr. Collects and report management information to ensure continuous evaluation and improvement of operations, work to create a positive work environment and proper deployment of direct care workers, report safety and maintenance concerns as needed, support and cooperates with all Best In Class initiatives, provides over sight of menu planning and grocery shopping, complete all requires documentation in a timely manner, monitor budgets and finances of the person (s) served, addresses and corrects health, safety, and environmental concerns, coach and mentor support staff, attend and participated in announced meetings, successfully complete all necessary training in a timely manner and other duties as assigned.

October, 2011 to August, 2013, Administrative Assistant, Bridges Construction & Shoring, 525 Harbor Circle, New Orleans, LA 70122 Supervisor Earin Bridges 504-***-****, 40hrs/week, $12.50/hr. Knowledge of MS Word and Excel, create spreadsheets, contact home owners, schedule appointments with home owners, meet with home owners to give estimate for

contractor, go to job site to complete inspection, order material for jobs, communicate with Mitigation Analyst for Elevation Program, meet with contractor and builder on a weekly basis and perform other related duties that may become necessary as assigned

November, 2008 to September, 2011, Administrative Assistant, GCR & Associates, 2021 Lakeshore Dr., New Orleans, LA 70122, Supervisor Kristin Rhodes 504-***-****, 40hrs/week, $15.00/hr. Review and analyze collected data, define the scope of work, verify completion of mitigation plans for compliance, review or accept mitigation plans, perform work independently, attend and participate in workshops, seminars, as well as to maintain a professional status, promote a positive work environment, create spreadsheets, knowledge of MS Word and Excel, and perform other related duties that may become necessary as assigned

October, 2007 to September, 2008, Branch Manager, Payway Check Advance, 1545 Lapalco Blvd. Suite D-3, Harvey, LA 70058, Supervisor, Paul Clifton 865-***-****, 40hrs/week, $12.50/hr. Responsible for the overall performance of the Branch, adhering to the procedures set forth by the Operation Manuel, assisting the Controller in developing and implementing Branch marketing strategies, adhere to the monthly budget established for the Branch, maintain back and cash records as directed by the Controller, make approval of advances based on sound financial and ethical decisions, training of other branch personnel, compliance with all Federal, State and local governing laws, responsible for the day operations of the branch, collection calls of past due accounts, field calls to customers residence and hiring of Customer Service Representative (CSR) for the branch (Controller must be consulted) and recommending termination of CSR to Controller, filing legal suits, weekly audits, work schedules, and assist Controller with any other responsibilities.

February, 2007 to August, 2007, Mobile Home Operation Specialist (MHOPS), Federal Emergency Management Agency (FEMA), #1 Seine Court, New Orleans, LA 70114, Supervisor, Kenneth Morsengen, 832-***-****, 60hrs/week, $17.52/hr. Check FEMA Commercial, Private, Group and Industrial Sites making sure that each site complies with FEMA rules and regulations, check all trailer types: Travel Trailer (TT), Mobile Home (MH), (UFSA), and Park Models (PM), inspect the roads, street, lawn, mailbox, Laundromat, gates, ramps, and signs to assurance the safety of the parks or private sites, report any hazards or issues concerning the trailers, update NEMIS, Park Master, WIP on the applicants as well as the parks, input any damage, occupied, empty or any deactivations that need to be done to individual trailers and make sure barcodes are visible and legible, red knobs are marked and trailers are safe and secured.

June, 2006 to February, 2007, Environment Debris Monitor, Federal Emergency Management Agency (FEMA), #1 Seine Court, New Orleans, LA 70114, Supervisor, Rick Bush, 337-***-****, 55hrs/week, $20.06/hr. Data Entry, filing, attending weekly meetings, monitoring landfills in Jefferson and Orleans Parish for any toxic waste, monitor demolition sites. March, 2006 to June, 2006, Team Debris Lead Monitor, Federal Emergency Management Agency (FEMA), #1 Seine Court, New Orleans, LA 70114, Supervisor, Jeremy Rose, 713-***-****,

69hrs/wk, $20.06/hr. Supervise FEMA Monitors at the landfills in Orleans Parish, scheduling, data entry, attend daily meeting with upper management, work under pressure, issue daily work assignments to debris monitors, solve issue at the landfills, and make sure that FEMA regulations and procedures are being followed thoroughly at all landfills.

October, 2003 to October, 2004, Customer Service Representative, PayWay Check Advance 1384 Westbank Expressway, Westwego, LA 70094, Supervisor, Mercedes Truxillo, 504-***-****, 40hrs/week, $9.00/hr. Comply with all directives of the Branch Manager, District Manager, Operation Manager and Controller, comply with directives as outlined in Operation Manuel, handling of all customers in the branch providing the highest level of customer service, assuring accurate posting of all information and money in the branch, balancing of cash directed, courtesy calls for payment setup, filing, collection calls and field calls as directed by Branch Manager.

June 2001, to July 2002, Customer Service Representative, Check Into Cash 1800 Suite A., Westbank Expressway, Westwego, LA 70094, Supervisor, Erin Labostrie, 504-***-****, 40hrs/week, $7.00/hr. I assisted with payday advances, collection call, courtesy calls, field calls, marketing, filing, typing, and other duties that the supervisor requested

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