HIGHLIGHTS

§Resourceful professional with extensive career in Property Management and Corporate Accounting ERP Software operations and implementations.

§Long-term career as Corporate Accountant and Property Accountant- Highly skilled in full cycle Accounting- Accounts Payable, Accounts Receivable, Bank Reconciliations, Intercompany Transactions, Financial Statements.

§Working knowledge of ERP financial systems, excellent knowledge of Microsoft Dynamics Navision, Oracle JD Edwards, Insight Reporting software, YARDI Voyager and Genesis, MS Office 365 applications.

§Strong attention to detail and analytical skills to research and resolve issues, and successfully bridge the gap between technology and business’ needs.

§Progressive experience in Microsoft Dynamics 365 Business Applications (ERP & CRM) and Power Platform project delivery, involved as Business System Analyst, Configurator and System Tester.

§Excellent verbal and written communication skills.

§Advanced user of Excel (VLOOKUP, Pivot tables), Word, PowerPoint, Outlook, Teams.

§Strong time management skills and the ability to manage competing priorities.

§Highly trustworthy, honest, ethical, and discreet, committed to superior customer service, disciplined, confident, goal oriented, very organized.

§Excellent attitude and willingness to continuously learn and update skills to remain competitive and challenged.

CORE COMPETENCIES

§Financial Property Management Accounting

§Corporate Accounting Reporting

§Accounts Payable

§Accounts Receivable

§Intercompany Transactions

§Advanced user of Yardi Voyager

§Advanced User of JD Edwards

§Advanced user of Navision

§Advanced user of D365 Finance and Operation

§Bank Reconciliation

§Fixed Assets

§Credit, Collections, & Revenue

§Business Law and Ethics

§D365 F&O configuration

EDUCATION & PROFESSIONAL DEVELOPMENT

Graduate Professional Certificate in Accounting, York University, Toronto, ON – Feb 2013 to Feb 2016

Bachelor of Economics Honours Degree in Finance, State University of Tirana - June 1995

Level 3 CPA - CGA, Toronto, ON

Languages: English, Albanian, Greek, (moderate French)

DYNAMICS 365 TRAINING AND CERTIFICATIONS

Microsoft Certified: Power Platform Functional Consultant Associate – PL-200, July 2021 - Renewed June 2022

Microsoft Certified: Dynamics 365 Fundamentals (ERP) – MB-920, July 2022

Working towards Dynamics 365 Finance Functional Consultant Associate - MB-310

PO University D365 Training: Consultants in Training (CIT) program- April 2021 – June 2021

CAREER DEVELOPMENT

MICROSOFT DYNAMICS 365 SENIOR FUNCTIONAL CONSULTANT

PowerObjects an HCL Company – Toronto, On April 2021 – October 2022

§Engaged in Dynamics 365 enterprise projects for Financial Institutions in the USA in the roles of BA, Configurator, and Quality Assurance System Tester.

§Engaged in a Dynamics 365 F&O project for a Leading Power Resistor manufacturer on the role of BA. Assisted with the requirement gathering and documentation in Azure DevOps.

§Gathered and documented Dynamics 365 requirements and specifications.

§Documented requirements and high-level system design accordingly on the project delivery methodology agile or waterfall.

§Expert in using Azure DevOps as a tool to track the agile delivery, to populate the backlog, run reports and update the delivery roadmap.

§Documented and Refined User Stories working closely with Product Owners, Developers and QA team.

§Wrote test case scenarios based on user story acceptance criteria and lead the QA process.

§Designed and documented business processes flows and requirements - Prepared FDD, ERD, Flow Diagrams.

§Built and configured Dynamics 365, sitemap, forms, views as well as Business Rules.

§Business Process flows, Power Automate workflows, interactive dashboards, and reports using Power BI.

§Built and configured Virtual Agent Chat Bots and embedded the Bot to Portals and Custom Web Pages.

§Recently worked on an enterprise level D365 Sales project as Quality Assurance Test Lead for a leading Financial Services company to ensure that all the user stories were tested in a timely manner and that delivered functionality was mapped to the acceptance criteria and the testing scenarios, working close with the product owner, and demoing all delivered functionality to be accepted.

§Lead the QA team, trained and mentored QA resources.

§Worked with major Banking client to elicit and document in user stories the requirements for multiple document templates that use static and dynamic text populated from multiple interconnected tables for various financial services.

§Worked closely with Product Owners and Business stakeholders to refine user stories, finalize acceptance criteria and lead the development effort and QA testing.

§Actively participated in Business Analyst Center of Excellence (BA CoE) projects and contributed to the CoE Requirements Gathering Questions Bank on Customer Service and Sales modules.

§Contributed on the Quality Assurance best practices documentation improvement.

§In collaboration with BA CoE created and presented Soft Skills training materials and PPT presentations for the new Consultants in Training (CIT) team.

CORPORATE ACCOUNTANT

Great Gulf Limited Partnership – Toronto, On April 2019 – April 2021

§Full cycle of corporate accounting, generating financial statements and reporting.

§Collaborated with the AR and AP team on the invoice coding ang GL Allocation.

§Worked with the Intercompany Transactions- Journal Entries, Cost Allocation and GL Reconciliation for multiple Legal Units.

§Managed and supervised the Company Expense Reports processing through the SAP Concur platform making sure that the right GL Accounts were used, the costs are allocated to the right projects, the required approvals are in place. Ensured that the company’s policies and procedures were followed. Assisted the employees with the expense reports processing by answering all the questions and solving any issues.

§Run Quarterly and Yearly Financial Statements for multiple Legal entities- Income Statements, Balance Sheet, AR and AP reconciliation, processed Fixed Assets transactions, calculated and journalise the depreciation and cost allocation.

§Booked Year End adjusting JE and accruals for Development (construction) projects, investment, and IT management companies.

§Coordinated with KPMG Auditors on the Financial Statements review and to provide the required support documentation for auditing purposes.

§Product Owner of bookkeeping system migration from Yardi Voyager to Microsoft Dynamics Navision.

§Documented requirements, mapped data and tested accuracy of data migrated and implemented financial logic.

§Fixed accounting discrepancies because of data and functionality migration, redesigned and solutioned financial and reporting logic.

§Involved as Product Analyst in documenting requirements for Concur SAP implementation.

§Performed User acceptance testing and prepared training manuals for end users.

§Reviewed Accounting policies are applied correctly in the new Concur SAP implementation.

PROPERTY ACCOUNTANT

Great Gulf Limited Partnership – Toronto, On January 2017 – April 2019

§Property Management full cycle accounting of a portfolio of six condominium corporations, including the highest residential One Bloor building in Toronto.

§Collaborated with the bank on the Corporations Bank Accounts set up.

§Supervised and mentored a team of five employees and coordinated with Accounts payable and receivable team as well the property Managers and Operations Directors.

§Ensured the Vendor and Customer Set Up process was in accordance with the companies’ policies and procedures.

§Ensured that all the contracts with the vendors/customers had the appropriate terms and conditions and the required approvals.

§Assisted and supervised the AP and AR teams to ensure that the invoices are coded correctly, the vendors information is accurate and up to date, the correct tax code was applied, payments are made in time either through checks or PAP (Pre-Authorized Payments), as well as the customer payments recording process.

§Involved in Annual Budget planning for all the legal business units (condominium corporations), populate the approve budget in the Yardi and run the Actuals VS Budget reports and conduct variance analysis.

§Generate Bank Reconciliation reports, AR collection statements and collaborate with the Property Mangers in the collections process- generate collection letters, book the arrears fees as well as the fees for NSF.

§Run monthly financial statements for the Corporation’s Board of Directors and address any questions or concerns related to financial matters.

§Contributed to the Experiential Learning program of TDSB by mentoring and training the students in Coop program roles. Awarded by the TDSB for the contribution.

§Worked with Yardi consultants’ team on system upgrade by running reports, providing the required information, and testing.

§Involved as Product Analyst in documenting, preparing business process flows and facilitate meetings with delivery partner for Condo Café CRM portal implementation including customer service and financial transactions.

§Performed User acceptance testing and prepared training manuals for end users.

§Performed System acceptance testing to validate integrations between Condo Café portal and Yardi back-end system.

DEVELOPMENT ACCOUNTING

Lanterra Developments – Toronto, On June 2016 – January 2017

§Project Development Accounting using Yardi Voyager to generate reports.

§Investigate and solve any issues related to the Project Budget by analyzing the Variances in Project Cost Control and Project Budget Reports collaborating with the Construction and Accounting team.

§Investigate any issues with the Cost and GL Coding and bring the accounts to the required balance by reclassifying the Hard and soft costs to the right coding and linking to the right Contract.

§Managed to successfully bring up to date the Invoice aging report of one of the biggest –long term projects in a very short time by investigating and solving accumulated discrepancies.

§Generate the payments and make sure accurate and on time delivery of the cheques according to the trades’ policies and preferences.

§Keep track of the contracts signed by the property management team and reconcile against the Budget Report.

ACCOUNTING – ACCOUNTS PAYABLE COORDIANTOR February 2014 – June 2016

First Capital Realty – Toronto, ON

§Project Development Accounting- in charge of the Accounts Payable process ensuring the invoices were coded to the right projects and GL allocations.

§Investigate and solve any issues related to the Project Budget by analyzing the Variances in Project Cost Control, Project Budget Reports and WIP collaborating with the Construction and Accounting team.

§Investigate any issues with the Cost and GL Coding and bring the accounts to the required balance by reclassifying the Hard and Soft costs to the right coding and linking to the right Contract.

§Managed to successfully bring up to date the Invoice aging report of one of the biggest –long term projects in a very short time by investigating and solving accumulated discrepancies.

§Generate the payments and make sure accurate and on time delivery of the cheques according to the trades’ policies and preferences.

§Keep track of the contracts signed by the property management team and reconcile against the Budget Report.

MANAGER/ GENERAL ACCOUNTANT October 2003 – January 2014

BestXpert Training & Technology

Combined business expertise with sound leadership capabilities to launch BestXpert Training & Technology, a multifaceted organization offering technology products and services.

§Prepared financial reports by collecting, analyzing, and summarizing account information and trends.

§Led business development and marketing efforts, strategizing, and capitalizing on opportunities to grow revenue through expansion into training services resulting in 100% growth within the first year.

§Effectively navigated relations with the subcontractors hired to carry out the construction of the new lab, coordinating schedules to ensure that the project was completed on time.

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