Social Worker

LEARN LEEN FOWLER RESUME

*** ******** ****** ****, **** 601 Highest Grade as a: Social Science Specialist, CR

Dallas, GA 30157 Highest Fed. Grade: GS: 0101:11

213-***-**** (Anytime)

OBJECTIVE: Seeking a responsible position where skills, knowledge and experience will be fully utilized.

Position preferred will enable further training, growth and advancement based upon meritorious performance.

EDUCATION:

High School: Central High School High School Diploma - 1981

Helena, AR 72342

Colleges: Barclay Career School Paralegal Studies - Certificate - 1990

Los Angeles, CA 90010

Los Angeles Southwest College Interdisciplinary Studies - AA - 1996

Los Angeles, CA 90047

University of California, Los Angeles Sociology - BA - 2001

Los Angeles, CA 90024

California State University, Dominguez Hills Social Work - MSW - 2015

Carson, CA 90747

WORK EXPERIENCE:

February 2022 - SOCIAL SCIENCE SPECIALIST CR

July 2022 Department of Veterans Affairs

Veterans and Military Crisis Line

Remote position – Team Compassion – Canandaigua

200 Citizens Square Road, Unit #601

Dallas, GA 30157

Salary: 69,878.00 GS:0101:11 FT – 40 hrs. Wkly

Suprv: Ramona Wilson 404-***-**** Yes Contact

As a Crisis Responder, it was my duty to provide support to Veterans, Veteran’s family/friend/significant other and to any person who contacts the Veteran and Military Crisis Line who is in crisis or anyone who contacts the Crisis Line with a presenting issue. It was my job to develop and use a therapeutic rapport with Customers to assess and ascertain the current emotional, functional, and/or psychological issue. Provided continuous engagement with the Caller while multi-tasking to document work, look up resources and instant message collaborative staff when needed. Strategized with the Caller to develop prevention strategies and gave support to high-risk Veterans by offering a referral for enhanced care. Provided psychoeducation and advice to deescalate or aid with Veteran’s suicide/or mental health crisis. Completed necessary documentation accordingly and timely; Worked collaboratively with other staff of the Crisis Line, and finally, conducted outreach to Customers requiring additional follow-up.

June 2019 - UNEMPLOYED

February 2022

After relocating to the Atlanta area, I was unable to locate employment due to the Covid-19 virus.

November 2018 - HOUSING MANAGEMENT ASSISTANT

July 2019 Department of Veterans Affairs

11301 Wilshire Boulevard, Bldg. 158

Los Angeles, CA 90073

Salary: 38,586.00 GS: 5/1 FT - 40 hrs. Wkly

Suprv.: La Tasha Saffo 310-***-****, Ext. 42099 No Contact

In my position as a HUD-VASH Housing Management Assistant, it was my job to establish and maintain relationships with landlords, private agencies, non-profit agencies, and governmental agencies who serve the homeless population as well as work with VA staff at all levels who work with Veterans in need of transitional or permanent housing. My job duties were to develop a database of affordable housing resources to be used for locating appropriate housing and to maintain a housing directory database that includes all contacts with housing providers and their contact information which will increase the pool of available housing options for the veterans. I assisted HUD-VASH Veterans in their housing search by providing current housing listings from local housing authorities and by searching low-income housing websites. I provided the Veterans with a customized list of vacancies in the areas they want to reside. Further, I assisted HUD-VASH Veterans by identifying vacant units, by contacting landlords to arrange a tour of the property, by providing transportation to tour the property and by assisting the Veteran with completing the rental application. I assisted Veterans in obtaining deposit assistance by matching the Veterans with the appropriate funding source and I helped them collect the documents required to apply for the Section 8 voucher. Throughout the housing process, I transported Veterans to view available housing. Once the Veterans located housing, I advised Veterans to consult with their social worker to secure a funding source for the security deposit, utilities deposit and furniture. I educated Veterans on their rights and responsibilities as a new HUD-VASH tenant. Finally, I advised Veterans to follow the rules set forth in the lease agreement.

August 2015 - SOCIAL WORKER

November 2018 Department of Veterans Affairs

11301 Wilshire Boulevard, Bldg. 158

Los Angeles, CA 90073

Salary: 64,900.00 GS: 9/5 FT - 40 hrs. Wkly

Suprv.: Erin Crymes 310-***-****, Ext. 49221 No Contact

I worked collaboratively with both the City and County Public Housing Authorities to assist veterans in obtaining Section 8 housing. I used the housing first approach to work with veterans to ensure rapid housing placement and stabilization in affordable and permanent housing. Subsequently, I assisted veterans with maintaining housing by providing counseling on budgeting and other community reintegration services. My duties included conducting comprehensive clinical psychosocial assessments to identify treatment needs and developed individualized treatment plans consisting of measurable goals and objectives. Duties included using a hand on approach to enable veterans in finding suitable housing including but not limited to assisting with completing city and county Public Housing Authority Section 8 application packets; transporting veterans to neighborhoods to locate vacant apartments and advocating with landlords on behalf of the veterans. Duties included developing relationships with representatives in other community programs/agencies to support individuals with attaining services such as housing, mental health care, medical treatment, financial assistance, legal advocacy, and other community resources. I served as a member of an interdisciplinary treatment team to assist each veteran on my caseload. Finally, I was responsible for documenting all treatment rendered to veteran and veteran’s progress in CPRS.

July 2007 – MANAGEMENT ASSISTANT

August 2015 Department of Veterans Affairs

11301 Wilshire Boulevard, Bldg. 500

Los Angeles, CA 90073

Salary: 57,294.00 GS: 7/10 FT - 40 hrs. Wkly

Suprv.: Berthel Powell 310-***-****, Ext. 44828 Yes Contact

I assisted the Chief of Physical Medicine and Rehabilitation Service (PM&RS) which entailed providing secretarial support to the Chief. It was also my duty to assist the entire PM&R staff with secretarial support which included doctors, nurses, social workers, physical therapists, recreational therapists, and occupational therapists by supporting the analysis, planning, controlling, and monitoring of personnel, supplies, equipment, facilities, and financial resources. I answered the telephone and kept the Chief’s calendar. I assisted with travel arrangements and reimbursements for the unit. My duties also included typing, faxing and xeroxing various documents for the Chief. I assisted in the performance of manpower analysis and assisted in studies pertaining to staff workloads. I assisted in the preparation of the attending doctors’ weekly schedule and when coverage was needed, I notified the Chief or the Deputy Chief that coverage is needed in one of the clinics. I prepared various weekly and monthly schedules for the unit. I was the TMS Coordinator for the unit which entailed monitoring the annual educational requirements for each employee in the unit. Finally, I also served as a back-up timekeeper.

October 2004 - LEGAL SECRETARY

July 2007 Office of the Public Defender

321 E. 2nd Street, 5th Floor

Los Angeles, CA 90012

Salary: 47,959.00 GS: 8/4 FT - 40 hrs. Wkly

Suprv.: Diana Elliott 213-***-**** Yes Contact

I served as secretarial support for attorneys in the Capital Habeas Unit (CHU). The attorneys in CHU are public defenders who defend clients who have been sentenced to death or who are serving life sentences.

The primary focus in defending such clients is centered on whether the clients received a fair trial according to the Bills of Rights. Therefore, finding any relief for these clients entailed collecting, organizing, and analyzing voluminous documents/information seeking evidence to be used in the client’s appeal. The collected data can be used in several ways, i.e., as the client’s social history, documents to be sent to an expert for further analysis or stored into a data base (In-Magic and Summation) to be retrieved later. My role here was to receive, organize and analyze the document/information for the attorneys. As I have worked with a paralegal in this unit and this type of work are areas in which a paralegal routinely does. I gained even more experience in gathering, organizing, and summarizing documents which eventually were used as an attorney’s work product. I summarized clerks and reporter’s transcripts. I searched boxes of evidence looking for pertinent information, e.g., inconsistencies in jurors’ personal questionnaires. Upon completion of my analysis, I presented my findings by writing a letter or a memorandum to the appropriate person. Other times, I presented my findings via a chart, table or in person. Other duties included scanning, coding, indexing, and retrieving documents/information for trials and appeals. As secretarial support, routinely I typed and proofread an array of documents such as trial pleadings, appeals, memos, letters, etc. I transcribed, answered telephones, faxed and xeroxed documents. Routinely, I spoke to clients who called to inquire about their cases or who called simply to talk to a caring person. Therefore, I had to process the ability to speak intelligently as well as sympathetically which I believe provided further service to the clients.

August 2002 - CHILDREN’S SOCIAL WORKER

October 2004 Department of Children and Family Services

11390 W. Olympic Blvd., 4th Floor

Los Angeles, CA 90064

Salary: 41,636.76 CSW II FT - 40 hrs. Wkly

Suprv.: Barbara Boyd 310-***-**** Yes Contact

As a Children’s Social Worker (CSW) my duties were to manage a caseload of neglected and/or abused children. It was my duty to investigate and assess the family in question and determine if neglect and/or abuse was present in the home. After the initial assessment of the family’s situation, it was my duty to determine if the child could remain safely at home or should the child be removed from the home and be placed in protective custody. In this regard, I had to know and exercise the policies and regulations governing child abuse. If I determined that some level of abuse and/or neglect had occurred in the home, then I had to write a report to the Children’s Court with my recommendation for the family. Routinely, I wrote an array of court reports which had to be submitted timely to the Children’s Dependence Court Judge. I was responsible for documenting case plans and case activity. On occasion, when the issues of the family required an adjustment in my recommendation(s), I had to adjust the case plan of the family accordingly. I referred family members to community agencies for counseling, parenting education, drug rehabilitation, domestic violence, etc. I am experienced in working with families in their homes and with families of different cultures. Routinely, I responded to immediate home calls; coordinated with law enforcement; interviewed a child, a parent, or a relative regarding abuse, neglect, sexual abuse, substance abuse and domestic violence; removed a child from his/her home; placed a child in foster care; worked with hostile/angry/dysfunctional parents; drove a family to Court and to receive resources; assessed the home of a relative to determine the potential to be a caretaker and testified in court. The job of a CSW required having the ability to work independently but also do case conferences with the supervising social worker and upper management was necessary for the more complex cases. As a CSW, and throughout my tenure as a CSW, I regularly collaborated with individuals in the medical profession (doctors, nurses, therapists and all hospital staff, law enforcement officers and school officials. Other duties involved bringing in other agencies for which the client would receive additional services to help remedy their situation. This entailed regularly having meetings with the client and the servicing agency. It was my job to oversee the meeting to ensure that the family received services according to my recommendation(s) to the Court and per the order(s) returning from the Court.

August 2002 - ELIGIBILITY WORKER

August 2002 Housing Authority of the City of Los Angeles

2500 Wilshire Boulevard, 4th Floor

Los Angeles, CA 90057

Salary: 27,398.00 FT - 40 hrs. Wkly

Suprv.: Magalie Archer 213-***-**** Yes Contact

For a list of job duties, please see the entry for Resident Services Site Assistant (RSSA), Housing Authority below.

April 2001 - RESIDENT SERVICES SITE ASSISTANT

August 2002 Housing Authority of the City of Los Angeles

2500 Wilshire Boulevard, 4th Floor

Los Angeles, CA 90057

Salary: 18,172.92 FT - 40 hrs. Wkly

Suprv.: Magalie Archer 213-***-**** Yes Contact

My primary duty as a Resident Services Site Assistant (RSSA) was to determine whether Section 8 applicants were eligible to receive financial assistance for residing in public housing. To determine if a Section 8 applicant was eligible for Section 8 housing, it was necessary to have strong interviewing skills and a keen sense for details. During the interview, I gathered personal information from the applicant to ascertain whether an applicant’s family size, income history, health status, their ability to pay rent, and other relevant information met the qualifications for the Section 8 program. Further, as a RSSA, I calculated the applicant’s annual income to determine whether their income fell within the Section 8 income guidelines for the program. Once this was done, I determined the portion of rent that the applicant would pay and the portion that the Department of Housing and Urban Development would pay. After this was done, I prepared the Section contract for the applicant. Other duties included verifying the information given by the applicant with employers, public and private health and welfare agencies and others. I prepared leasing documents and weekly and monthly reports. I prepared follow-up correspondence and managed the case until all personal information was received.

September 1999 - TEACHER’S AIDE

April 2001 Wadsworth Avenue School

981 E. 41st Street

Los Angeles, CA 90011

Salary: 13,464.00 PT - 30 hrs. Wkly

Suprv.: Janet Brown 323-***-**** Yes Contact

Assisted first, third and fifth grade elementary school teachers by instructing students with the fundamentals of education, i.e., reading, writing and arithmetic. Routinely, I prepared black boards with themes that promoted education. Duties also included giving age appropriated guidance and chastisement.

December 1997 - LEGAL SECRETARY/STUDENT

September 1999 United States Attorney’s Office

312 N. Spring Street

Los Angeles, CA 90012

Salary: 35,701.00 GS: 08/04 PT - 20 hrs. Wkly

Suprv.: Theresa Armijo 213-***-**** Yes Contact

After I returned to school full-time, I worked as a part-time Criminal Dockets Clerk. My job duties included processing grand jury transcripts and assisting with citizens’ complaint letters. To process the grand jury transcripts, I kept track of all incoming and outgoing grand jury transcripts. I tracked transcripts which entailed locating the assigned attorney by using an internal computer database

(LYONS) and later, I updated log with pertinent information. I also functioned as a liaison to the attorneys and the court reporter service by ordering expedited, misplaced or old transcripts. When working with the citizens’ complaint letter, I proofread all response letters before routing to the Chief of Complaints for signature. Finally, it was my duty to mail, log and fax final responses to the citizen complainers. Routinely, I served as backup to the Grand Jury Clerk.

September 1997 - ACTING GRAND JURY CLERK

December 1997 United States Attorney’s Office

312 N. Spring Street

Los Angeles, CA 90012

Salary: 35,701.00 GS: 08/04 PT - 20 hrs. Wkly

Suprv.: Theresa Armijo 213-***-**** Yes Contact

Daily duties consisted of close networking with attorneys, jurors, employees of the duty judge, and employees of the jury assembly room. This job entailed preparation of partials, motions, orders, subpoenas, and various correspondences that deals with the grand jury. Such duties involved heavy telephone usage and the ability to work efficiently at a fast pace. At the end of my service as the Acting Grand Jury Clerk, I passed on my knowledge by training to the new Grand Jury Clerk.

April 1992 - PARALEGAL ASSISTANT

September 1997 United States Attorney’s Office

312 N. Spring Street

Los Angeles, CA 90012

Salary: 35,701.00 GS: 08/04 FT - 40 hrs. Wkly

Suprv.: Stephen Mansfield/Theresa Armijo 213-***-**** Yes Contact

As a Paralegal Assistant, I was asked to collaborate with a team consisting of an attorney, several agents and the attorney’s secretary. As the Paralegal support, I was responsible for delegating certain tasks to the attorney’s secretary and for overseeing the large boxes of evidence that had to be organized and stored in a separate war room. It was necessary to catalog and analyze the documents so that key facts could be ascertained and used by the attorney to get a conviction. I prepared attorneys for trial. Performed legal research as it pertained to the case. Shepardized and autocited briefs to verify citations. I was responsible for drafting and editing legal and nonlegal memoranda therefore both heavy and accurate typing was required in this position. Also, I organized, cataloged, and analyzed information obtained through subpoena requests and search warrants. Through my experience, I gained the ability to create logs, maintain procedural manuals, and prepare Harvard Graphic charts and diagrams for use in grand jury and during trial.

December 1990 - LEGAL SECRETARY

April 1992 United States Attorney’s Office

312 N. Spring Street

Los Angeles, CA 90012

Salary: 25,891.00 GS: 05/04 FT - 40 hrs. Wkly

Suprv.: Theresa Armijo 213-***-**** Yes Contact

I served as secretarial support for attorneys in the Criminal Division. Duties included heavy typing of documents such as various trial pleadings, search warrants, memos, letters etc. I transcribed, answered telephones, faxed and xeroxed documents. I served as the Appeals’ Unit assistant, and it was routine for me to serve as the Acting Supervisor of the Legal Secretaries in my unit.

OTHER QUALIFICATIONS:

Job-related Training:

CPR 2019

Managing Emotions Under Stress 2006

Simply Grammar 2005

Legal Support Training 1994

Criminal Paralegal Training 1994

Civil Procedure 1990

Civil Appeals 1990

Criminal Law 1990

Legal Research 1990

Legal Writing 1990

Trial Preparation 1990

The Courts 1990

Job-related Awards and Honors:

Certificate of Appreciation Dept. of Veterans Affairs, HUD-VASH 2016

Library Assistant Office of Legal Education 1997

Meritorious Award United States Attorney’s Office 1996

Letter of Commendation United States Attorney’s Office 1992

Voted Most Professional Student Barclay Career School 1990

Performance Award Social Security Administration 1988

Certificate of Appreciation Internal Revenue Service 1985

Job-related Skills:

CPRS

TMS Coordinator

Approx. 65 WPM

Word Perfect

Windows

Microsoft Word

Excel

In-Magic

Summation

Harvard Graphics

Lexis-Nexis

Westlaw

Juris

Pacer

Info-America

LYONS

REFERENCES:

Available upon request

Contact this candidate