Tanisha Luster

**** **** **** **

Oaklawn, IL ***53

adtiyv@r.postjobfree.com

Phone Number: 773-***-****

customer service or retail

● Strong attention to detail, customer service and listening skills; highly motivated, creative

and flexible

Work Experience

Rideshare Driver

May 2016-Present

● Pick up customers drop off at destination

● Use of GPS system

● Food delivery

Hairstylist

360 salon chicago, IL

March 2009- September 2011

● Keep work stations clean and sanitize tools such as scissors and combs

● Cut, trim and shape hair or hairpieces, based on customers’ instructions, hair type and

facial features, using clippers, scissors, trimmers and razors

● Analyze patrons’ hair and other physical features to determine and recommend beauty

treatment or suggest hair styles

● Schedule client appointments

● Bleach, dye, or tint hair, using applicator or brush

● Update and maintain customer information records, such as beauty services provided

● Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid soap, or

other solutions

● Operate cash registers to receive payments from patrons

● Demonstrate and sell hair care products and cosmetics

● Develop new styles and techniques

● Apply water, setting, straightening or waving solutions to hair and use curlers, rollers, hot

combs and curling irons to press and curl hair

● Comb, brush, and spray hair or wigs to set style

● Shape eyebrows and remove facial hair, using depilatory cream, tweezers, electrolysis or

wax

● and advise patron to seek medical treatment for chronic or contagious scalp conditions

Call Center Agent

Sears Holdings Bridgeview, IL

November 2008-August 2009

● Confer with customers by telephone or in person to provide information about products

or services, take or enter orders, cancel accounts, or obtain details of complaints

● Check to ensure that appropriate changes were made to resolve customers’ problems

● Keep records of customer interactions or transactions, recording details of inquiries,

complaints, or comments, as well as actions taken

● Refer unresolved customer grievances to designated departments for further

investigation

● Determine charges for services requested, collect deposits or payments, or arrange for

billing

● Resolve customers’ service or billing complaints by performing activities such as

exchanging merchandise, refunding money, or adjusting bills

● Solicit sales of new or additional services or products

● Getting Information

● Interacting With Computers

Admistrative and clerical

WilKent Contractors chicago, IL

May 2006-March 2008

● Operate office machines, such as photocopiers and scanners, facsimile machines, voice

mail systems, and personal computers

● Answer telephones, direct calls, and take messages

● Collect, count, and disburse money, do basic bookkeeping, and complete banking

transactions

● Complete and mail bills, contracts, policies, invoices, or checks

● Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail

● Compile, copy, sort, and file records of office activities, business transactions, and other

activities

● Complete work schedules, manage calendars, and arrange appointments

● Deliver messages and run errands

● Prepare meeting agendas, attend meetings, and record and transcribe minutes

● Experience with: Desktop computers, Fax machines, Laptop computers, Microsoft

Windows, Microsoft Word, Personal computers, Photocopiers, Postage machines, Voice

mail systems

Hair Stylist

Hair Cuttery oaklawn, IL

May 2004-June 2006

● Keep work stations clean and sanitize tools such as scissors and combs

● Cut, trim and shape hair or hairpieces, based on customers’ instructions, hair type and

facial features, using clippers, scissors, trimmers and razors

● Analyze patrons’ hair and other physical features to determine and recommend beauty

treatment or suggest hair styles

● Schedule client appointments

● Bleach, dye, or tint hair, using applicator or brush

● Update and maintain customer information records, such as beauty services provided

● Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid soap, or

other solutions

● Operate cash registers to receive payments from patrons

● Demonstrate and sell hair care products and cosmetics

● Develop new styles and techniques

● Apply water, setting, straightening or waving solutions to hair and use curlers, rollers, hot

combs and curling irons to press and curl hair

● Comb, brush, and spray hair or wigs to set style

● Shape eyebrows and remove facial hair, using depilatory cream, tweezers, electrolysis or

wax

● Train or supervise other hairstylists, hairdressers and assistants

● Shave, trim and shape beards and moustaches

● Recommend and explain the use of cosmetics, lotions, and creams to soften and

lubricate skin and enhance and restore natural appearance

● Attach wigs or hairpieces to model heads and dress wigs and hairpieces according to

instructions, u Problems

Cashier

J&L Beauty Supply

chicago, IL

February 2000-July 2001

● Receive payment by cash, check, credit cards, vouchers, or automatic debits

● Issue receipts, refunds, credits, or change due to customers

● Assist customers by providing information and resolving their complaints

● Count money in cash drawers at the beginning of shifts to ensure that amounts are

correct and that there is Answer customers’ questions, and provide information on

procedures or policies

● Process merchandise returns and exchanges

● Stock shelves, and mark prices on shelves and items

● Experience with: Cash registers, Credit card readers, Handheld bar code scanners,

Stationary bar code scanners

Education

Harper High School chicago, IL

September 1997-June 2001

Pivot Point International chicago, IL

May 2003-March 2004

Contact this candidate