Quisha Farrell

CELL 609-***-****• E-MAIL adtiyo@r.postjobfree.com •https://www.linkedin.com/in/quishacfarrell23

PROFILE:

● Human Resources Generalist, with 12+ years of demonstrated experience working in a fast paced environment, while effectively managing multiple priorities, building relationships, and utilizing exceptional communications skills.

● Proven track record of quickly comprehending new concepts and being able to efficiently implement those concepts when the assignment permits.

● Established ability to work independently while contributing to a team environment.

● Demonstrated ability to work with all departments responsible to achieve a common goal while welcoming any challenge and accepting all opportunities to make a difference. SKILLS:

● Employment Law – WC/FMLA/ADA/EEO/HIPPA, HR Policies and Procedures, Recruitment & Retention, Employee Relations, Benefits Administration, Orientation & On-boarding, HRIS Technologies, Training and Development, SAP, KRONOS, PeopleSoft, ORACLE, Microsoft Word & Excel, Power Point, Lotus Notes and Outlook. EXPERIENCE:

Risk & Safety Specialist March 2021 - present

Jacent Strategic Merchandising, LLC

Assist in minimizing the risk of job-related accidents and workers’ compensation claims. Monitor operations to eliminate hazardous activities. Develop policies to promote occupational health and safety awareness. Develop, implement and sustain safety and health, risk policies and plans. Identify accident root causes and safety and health risks. Provide direction and guidance to management, to minimize risks. Gather and report analytical data and metrics for review to management. Enforce all safety and health policies and procedures including the accident reporting process. Direct accident investigation utilizing 5 why analysis and propose corrective actions. Manage OSHA reporting and other OSHA related matters; conducting OSHA training plans with employees and managers. Collaborate with managers to monitor compliance and identify safety issues. Complete safety audits and work closely with management to resolve any problems or concerns in a timely manner. Manage First Aid Responder program. Benefits Analyst February 2020 - February 2021

B. Braun Medical Inc.

Manage all aspects of leave programs including WC, FMLA, ADA, STD, LTD, personal leaves, and military leaves. Serves as liaison between third party vendors and site HR. Ensure accountability of the TPA in management of claims, partnering with Legal, to manage relevant and critical, WC claims to ensure timely resolution. Partner and collaborate with facilities to improve WC process and procedures. Manage implementation of new programs to help reduce recordable incidents. Manage life insurance plans and oversee COBRA administration and spending accounts. Provides guidance on policies and procedures related to leave and accommodation requests for locations in CA, NY, NJ, MO, FL and PA. Resolves issues between vendor and employee leave and accommodation requests. Workers Compensation Specialist July 2017 – January 2020 Aqua America, Bryn Mawr, PA

Responsible for overseeing the administration of the Company's Workers Compensation program, Occupational Safety & Health Administration and DOT programs in compliance with all local, state and federal regulations. Point of contact for all documentation regarding incidents. Ensured organization was compliant with state specific Worker’s Compensation regulations and Aqua policies and guidelines. Acted as main point of contact for employees regarding incident or injury reporting. Assessed the medical, vocational and behavioral needs of injured employee via face to face, telephonic, and written correspondence as needed. Provided all relevant documentation regarding work related incidents to Safety, healthcare providers, LOA Analyst, and TPA to assist in the determination of compensability, recordability and record keeping requirements. Initial and ongoing point of contact to HR Business Partners and external business partners. Key Results:

Played a significant role in lowering the number of lost-time claims in 2017 and surpassed corporate goal in

Led initiative to successfully implement Nurse Triage Program

Ensured accountability of TPA in management of claims

Partnered with Legal (internal and external), to manage relevant claim details

Implemented plan for timely resolution of claims

Created policies and procedures to improve the workers' compensation management process

Partnered with the Safety Department to implement new EHS incident tracking system

Responsible for developing and collaborating successful partnerships with employees, TPA’s and internal business partners

HR Associate January 2017 – June 2017

Nestle’ Waters North America, Breinigsville, PA

Champion change management efforts through continuous improvement, leadership training and development and employee engagement. Create and lead strategies to support and enable a positive work environment. Create and lead strategies to support and enable a positive work environment. Serve as a coach to leaders on their development. Oversee performance management and succession planning programs. Facilitate compensation, benefits, employee and leader training programs. Execute staffing initiatives, including development of leadership bench and seasonal staffing strategies. Serve as member of the leadership team and provide 24/7 on-call support to the facility for critical issues as needed. Human Resources Generalist September 2015 – December 2016 LifeQuest, Quakertown, PA

Facilitated recruiting process for 5 facilities, administered benefits enrollment process, facilitated open enrollment, completed yearly EEO reporting, conducted monthly BLS reporting process, resolved employee relations issues, worked closely with COO and management to update and streamline policies and procedures, managed FMLA and STD process, supervise HR Coordinator, supported management needs, facilitated new hire orientation, attended job fairs, approved requisitions for job openings, supported annual compensation process and administered wellness initiatives. Key Results:

Implemented employee engagement program to increase retention

Updated and streamlined the open enrollment and benefits administration process

Created HR-SOP Guideline

Partnered and collaborated with management to strategize and improve recruiting initiatives

Supported union avoidance efforts

Tracked ACA candidates to ensure compliance goals are met with benefit offers

Created Wellness program

Conducted employee resource group meetings

Successfully supported organizational initiative to align hourly wages to current market conditions Health Services and Safety Administrator October 2008 – October 2014 Northtec, LLC, Estee’ Lauder Companies, Inc., Bristol, PA Worked closely with Senior Management to create policies and procedures, recruited on-call candidates, administered benefits enrollment program, managed Worker’s Compensation, FMLA, STD, and Wellness programs, facilitated Open Enrollment, Safety Training, AED Auditing, and First Aid Responder Training, conducted Incident Investigations, led EHS monthly meetings with management, provided 24/7 on-call service for work related incidents, employee relations, supported Human Resources and EHS departments and handled HR Generalist workplace issues. Key Results:

Revised worker’s compensation management process and instituted preferred panel physicians.

Collaborated with EHS department on implementing “Root Cause Analysis” process, which improved incident investigations and assisted with decreasing over all TIR percentages from 4.36 to 2.25 within a 2 year period.

Successfully on-boarded and transitioned FMLA management to third party outsourcing firm, which significantly decreased FMLA occurrences by 45%.

Created Powder Complaint Procedure which lowered the company’s worker’s compensation powder incidents by 100%.

Partnered with EHS and HR teams to implement and pilot functional ability testing program for specific jobs to avoid hiring at risk employees.

Managed Hearing Conservation program.

Revised and improved retirement process that ensured a smoother transition for retirees.

Collaborated with management to form a Wellness Team and implement new wellness initiatives.

Supported ERG initiatives by creating and facilitating events that promote inclusion and diversity for the workforce.

EDUCATION:

● Bachelor of Arts - Communications

Winthrop University, Rock Hill, SC

● Associate of Arts – Communications

Anderson College, Anderson, SC

● HR Management Studies Certificate

Villanova University – Philadelphia PA

● HR Continuing Training

MEA – King of Prussia, PA

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