Administrative Assistant Property Manager

Tammie Terrell Griffin

Canton, MS *****

(H) 769-***-**** (E) ************@****.***

Summary

Skilled property management professional experienced in assisting with the overseeing of operational aspects, tenant relations, office management, and maintenance coordination. Successful balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities.

Skills

Multi-family property

management

Housing regulations

Analytical thinking skills

Accounts receivables

Vacant unit monitoring

Financial management

Relationship building and rapport

Policy enforcement

Training and mentoring

Sales and marketing

Credit and collections

Excellent verbal and written

communication skills

Proficiency with computer

programs

Experience

01/2019 - Current Commonwealth Village Apartments Jackson, MS Assistant Property Manager

Maintained thorough, accurate and compliant records for internal and regulatory audits.

Showed tenants around properties, highlighting features and redirecting concerns to capture interest.

Coordinated general maintenance and major repairs to keep facilities operational and attractive.

Implemented business strategies to maximize tenant satisfaction and reduce vacancies.

Checked rental eligibility by following HUD's verification process.

Addressed and resolved all complaints, concerns and service requirements to ensure prompt and effective remedial action, adherence to contractual obligations and safe housing environment for tenants. 12/2017 - 01/2019 AAA Apartment Staffing Houston, TX Occupancy Specialist

Assisted with the ongoing leasing and administrative functions.

Assisted with verification of the certification and maintenance of resident files.

Stay abreast of the rules and regulations of all federal regulations, local public housing, and tax credit guidelines.

Verified income eligibility and preferences of applicants, accurately computed family income.

Assisted with tax credit evaluations, initial certifications, as well as re- certification.

Inspected property every 90 days, took pictures and wrote reports regarding findings for submission to Property Manager.

Developed strong, professional relationships with residents by initiating collaboration and delivering exemplary service and engagement. 11/2016 - 12/2017 Dongeux's Jackson, MS

Administrative Assistant

Coordinated office procedures.

Maintained files for the financial reconciliation of the accounts receivables.

Organized and maintained inventory control.

Prepared work orders to ensure that the equipment was installed and repaired in a timely manner.

Contacted customers via phone and email to confirm deliveries and follow up with inquiries.

Maintained attendance records, taking note of staff vacation time, sick days and personal days.

06/2013 - 11/2016 Kelly Services Jackson, MS

Assembly Line Operation I Administrative Assistant

Maintained accurate inventory controls through adherence to company guidelines and policies.

Developed and maintained a comprehensive understanding of inter- company movements of inventory.

Negotiated, procured, purchased commodities and prepared the necessary documentation in a timely manner.

Coordinated communication between all involved departments. 04/2005 - 08/2013 Emmanuel Christian School Jackson, MS Teacher Assistant I Administrative Assistant

Provided support for the teachers and principal.

Acted as a liaison between the students, parents, and staff.

Performed a wide variety of administrative tasks including management of all correspondence, timesheets, staffing, and meetings.

Adapted to constantly changing situations and personalities of visitors, ensuring quality services at all times.

Education and Training

12/2010 Hinds Community College Jackson, MS

Associate of Science: Health Information Management 05/1992 Canton High School Canton, MS

High School Diploma

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