Front Desk Lead Business

Entrepreneurial in the restaurant industry, professional with skills and experience necessary to

successfully lead business operations. Manage all day-to-day functions with efficiency while planning for future changes and advancements. Results-driven and proactive with stellar business record.

- Fluent in Italian

- Business planning - Performance improvement

- Strategic planning - Time management

Business Owner September 2017 – October 2020

Mario’s Pizza Caledonia, MI

- Achieved consistently high inspection scores by effectively managing food safety, storage procedures and cleaning procedures.

- Established and controlled all accounting activities, including front desk to payroll.

- Enhanced customer satisfaction by training employees in service strategies and improving encouragement.

- Increased profits with special menu offerings, seasonal changes and advertised promotions. Business Owner November 1996 – September 2016

Franco’s Pizza Walker, MI

- Boosted revenue with innovative, results-driven sales strategies and solid industry partnerships.

- Elevated employee skill sets, industry knowledge, and performance through targeted training programs evaluations.

- Directed and coordinated activities of business involved with buying and selling investment products and financial services.

- Transformed internal structure to meet changing operational demands. Diploma with Honors August 2004

Professional Career Development Institute, GA

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