Cynthia Benavides

Stockton, CA *****

adtiwo@r.postjobfree.com

+1-209-***-****

Bilingual Legal studies graduate committed to efficiency and effectiveness through developing processes and streamlining procedures. Experienced customer service representative with a proven history in health care call centers with great financial and retail customer service skills. Multitasker and good at managing multiple assignments while meeting tight deadlines. Customer service experience from several business settings such as Health care plan companies, Credit card companies, Collection Agencies, Data entry clerk and sales positions in the retail field. Good background as a Spanish Interpreter and reliable in project completions. Responsible with a passion for hard working and good work ethics.

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Work Experience

Seasonal Personal Driver -PVD

UPS - Fremont, CA

November 2021 to Present

I am working for UPS as a driver in my personal vehicle but the job is seasonal and just ended. I am looking for a long- term job as a driver. I also know how to drive standard manual transmission.

Spanish Interpreter

Hanna's interpreting services - Spring Valley, CA

January 2013 to Present

Address: 10783 Jamacha Blvd Ste 8, Spring Valley, CA 91978

Phone: 619-***-****

Dates: 01/13-current (on call if I am available)

Job title: Spanish Interpreter

Duties: on call as a Spanish interpreter for Social Security Disability medical center

Eligibility Worker

Human Services Agency - Stockton, CA

January 2020 to December 2020

Assisted clients with applying for county programs such as Food stamps, Cash aid and Medical insurance by collecting their income and legal documents to determine if they are eligible for these assistance programs.

Customer Service Representative

Health Plan of San Joaquin - French Camp, CA

July 2018 to January 2019

Address: 7751 S Man they Rd, French Camp, CA 95231

Phone: 209-***-****

Dates: 07/2018-01/2019

Job Title: Customer Service Representative

Duties: Member services representative who assisted members with PCP changes, filing appeals and grievances, ID card replacements, verifying eligibility and benefits. Verified authorization statuses for providers, claims statuses, appeals statuses, assisted pharmacies with medication authorizations and rejections, interpreting services requests, transportation coordinator, social workers transfers and case workers inquiries etc.

Manager: Eric Reightmeyer

Correct spelling to Freighter?

Customer Service Representative

Old Republic Home Protection/Aerotek Temp Agency - San Ramon, CA

June 2018 to July 2018

Address: 2440 Camino Ramon Ste 100, San Ramon, CA 94583

Phone: 925-***-****

Dates: 06/18-07/18

Job Title: Customer Service Representative

Duties: Assisted home owners with requesting a service call with their Home Warranty. Informed them of the name and phone number of the company that was going to come out a service their home on the issue they were having and also advising them of the trade call fee.

Shift Coordinator

El Torito Real Mex Restaurants Inc - Stockton, CA

October 2012 to May 2016

Address: 2593 W March Lane

Stockton CA 95207

Phone number: 209-***-****

Dates: 10/12-05/16

Job Title: Shift Coordinator

Duties: Supervised the employees making sure that they were following the correct regulatory guidelines. Making sure that the food in the restaurant was being served correctly and temperatures were right. Making sure that it was all sanitary and pleasing and assisting the customers with their needs and requests. At the end of the shift I completed a full report of all sales and making sure we balanced and all liquor sales in the bar were in order as well.

Manager: Adolfo Sanchez

Hanna Interpreting services

Debt Collector

Diversified Collection Agency - Lathrop, CA

January 2011 to February 2012

Duties: skiptracing and collecting payments for defaulted student loans for the federal government and IRS

Manager: Bryan Umpad

Customer Service Representative

AARP Medical center - Stockton, CA

January 2009 to January 2011

Teletech

Address: 6221 West Ln Stockton CA, 95210

Phone number: 209-***-****

Dates: 01/2009-01/2011

Job Title: Customer Service Representative

Duties: Assisted people that were over 65 years old in enrolling with AARP, helped members with prescription questions and eligibility inquiries as well as prices for enrollment.

Manager: Janet Gonzales

Travel Agent

Carlson Leisure Travel Services - Boise, ID

January 2007 to January 2008

Credit card companies redemption center)

Address: 9300 W Overland Rd, Boise, ID 83709

Phone: 208-***-****

Dates: 01/2007-01/2008

Job Title: Travel Agent

Duties: Assisted credit card holders with redeeming their worldpoints and miles saved on their cc account for travel. Booked air flight tickets and car rentals as much as hotels reservations for card holders. Bank of America, American Express and Discover were some of the credit card companies that we serviced.

Manager: Mary Ellen Andrus

Accounting Data entry clerk

Valentine and Kebartas Collection Agency INC - Caldwell, ID

January 2006 to January 2007

Address: 524 Clevland Blvd., Suite 201 Caldwell, ID 00008-3605

Phone number: 208-***-****

Dates: 01/2006-01/2007

Job Title: Accounting Data entry clerk

Duties: entered all payments made by debtors into a spreadsheet and balanced our payments entered with the ones that were approved and made sure that all payments and credit card numbers were saved into our system.

Education

Medical Assistant Certificate

Boston Reed College - Sacramento, CA

August 1998

Associate in Arts in Legal Studies

Humphreys University - Stockton, CA

High School Diploma

Edison Almos High School - Stockton, CA

Commercial Driver's Licenses

Skills

Do you have any of these top skills employers are looking for?

Vital Signs

EMR Systems

Medical Records

Venipuncture

Medical Scheduling

Commercial Driving

Valet Parking

Brake Repair

Dismiss

Bilingual Spanish

Interpretation

Translation

Multilingual

Manual Transmission Experience

Spanish

English

Medical terminology

Experience Administering Injections

Patient Care

Communication skills

Bilingual

Customer service

Languages

Spanish

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Expert

Certifications / Licenses

CDL

Driver's License

Additional Information

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Military Service

Awards

Groups

Patents

Publications

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