Customer Service Sales Manager

Gustavo Davila

*** * ***** ******/*****, NY *****

Phone: 929-***-****

E-mail: ****-******@*******.***

Objectives

To provide the highest customer service and performance within my business skill set. To provide my workplace and it’s clients/customers with the utmost service of quality and commitment.

Education

South Bronx Overall Economic Development Corporation (1999)

Entrepreneurial Assistance Certified

Hostos Community College (1997)

Studied Liberal Arts

Liceo Cristiano De Guayaquil- High School Diploma (June 1994)

Experience

Mister Softee Corp - Bronx, New York March 2019- Present

Responsibilities include Inventory; daily sales and money management. Driving and distribution of company products. Marketing strategies for sales increase. Customer Service.

Supreme Services of New York March 2016- March 2019

Truck driving and delivery to various contracted sites. Distribution of supplies for demolition work. Supervision of field staff. Responsible for maintenance of the vehicle. Call management.

Clearview Discotec- Guayaquil, Ecuador August 2005- Feb 2016

Owner/ Manager

Responsibilities included managing staff of over thirty employees. Interview; Placement; and training in the Restaurant field. Communication with agencies to supply the establishment with top notched performers. Managed Inventory of all items in and out of the business. Managed all catering; music and beverages.

Bally’s Total Fitness- New Rochelle, New York July 2004-July 2005

Fitness Center Manager

Responsibilities were to manage and train multiple staff, inventory equipment and products daily. Prepared and implemented activities for members that generated membership and profit for the organization. Recruited and trained multiple staff. Incident and complaint resolution.

Bally’s Total Fitness- Yonkers, New York June 2000- July 2004

Sales Manager

Responsibilities were to train staff in telemarketing; customer service; sales strategies. Managed a staff of over ten Representatives

Morgan Stanley /Dean Witter Inc., Long Island City, New York

Printing Services Inventory Production Team Lead July 1995- 2000

Assisted Manager with a firm-wide inventory dept. with an overall responsibility of over $10 Million dollars of printing and graphics supplies.

Led two staffs in daily production of regional and international distribution. of Various offices and printing supplies. Allocated printing papers, inks and tools for Printing Dept. Handling of daily purchasing requests and email interfacing. Setup and maintained Annual spreadsheets of yearly purchasing transactions. Performed expert customer and vendor support via telephone and Internet.

Special Skills

Communication; Marketing, Management; Inventory; Manufacturing; Assembly; Construction, Ordering; Accounting.

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