AMIE CAMPBELL

***** **** *** **** *** Antonio, TX 78253 Tel. 210-***-**** adtiw5@r.postjobfree.com

PROFESSIONAL PROFILE

Quality-focused professional with customer service experience seeking to bring high level of personal ambition, keen customer service skills and persistent accountability to a dynamic healthcare firm.

§Proficiencies: MS Excel; MS Word; MS PowerPoint

§Skills and Attributes: written and verbal communication (letters, emails, presentations, face-to-face communications); time management skills; problem solving skills; decision-making skills; attention to detail

KEY QUALIFICATIONS

Basic Coding Skills for ICD/CPT Third Party Medicare Medicaid HMO PPO

Electronic Health Records EHR / EMR Greenway Computer Information Systems

Medical Administrative Assistant Medical Terminology Patient Processing

Medical Transcription Office Accounting Pathophysiology for Medical Office

EDUCATION

Ultimate Medical Academy Diploma - Medical Administrative Assistant, 2017

Fully accredited, accelerated program providing instruction in medical administrative and general office procedures, transcription, medical records management and reimbursement methodologies including revenue cycle management. Program content emphasizes medical billing procedures, basic procedural and diagnostic coding systems, collections procedures and accounting functions essential to the medical environment. Research, professional writing, critical thinking and communications skills are developed throughout the program.

Northwest Phlebotomy School National Registry of Allied Health Professional Certification, 2022

PROFESSIONAL EXPERIENCE

Angel of Mercy Animal Critical Care - San Antonio, TX 11/2018 - Present

Receptionist

§Manage the flow of information in the medical facility.

§Set up appointments, schedule exams, organize paperwork and distribute information via mail, telephone and email.

§Handle patient check in and check out.

§Responsible for filing, updating charts, calling in prescription refills to the pharmacy, and verifying insurance.

§Oversee training of new employees.

§Possess efficient and accurate data entry skills.

Shell Gas Station - San Antonio, TX 07/2017 - 09/2017

Cashier / Customer Service

§Provided prompt, courteous customer service.

§Assisted customers with purchases and operated cash register.

§Followed all policies as they related to customer confidentiality.

§Maintained site appearance standards and ensured facility was secure and safe.

Walmart - San Antonio, TX 01/2017 - 03/2017

Retail Sales / Customer Service

§Provided excellent customer service.

§Operated a cash register and maintained communication throughout checkout process.

§Ensured that lane was clean and all miscellaneous products were put away.

Stripes - San Antonio, TX 10/2016 - 01/2017 Sales Associate / Customer Service

§Created a positive atmosphere by greeting and providing a pleasant, friendly experience.

§Resolved customer issues and demonstrated understanding for situations.

§Processed transactions quickly and without errors while utilizing point of sale computer system. Ensured store appearance was in compliance with established guidelines.

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