Sales Associate Medical Receptionist

Ashley Soompholphakdy

Lorton, VA *****

(***) -**3-5859 - ***********@*****.***

Professional Summary: Dedicated and friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Athena appointment scheduling system to manage over thousands of patients weekly. Organized and accurate in managing patient flow.

Skills:

● HIPAA Guidelines

● Call Transfers

● Front Desk Operations

● Office Management

● Patient Billing

● Appointment Booking

● Insurance Eligibilities

Work History: Medical Receptionist - Burke Family Practice - Burke, Virginia From August 2021 to current

● Stick to strict HIPAA guidelines to protect patient privacy

● Coordinated patient scheduling, check-in, check-out and payments for billing

● Helped patients complete necessary forms and documentation

● Managed multi-phone system and pleasantly greeted patients

● Checked patient insurance, demographic, and health history to keep information current

● Organized paperwork such as charts and reports for office and patient needs

● Transcribe phone messages and relayed to appropriate personnel

● Supported office staff and operational requirements with administrative tasks

● Verifying appointments prior to the next day

● Calling insurances to make sure patients are eligible for their appointment

● Making sure balances are paid within the practice for patients

● Calling other doctors offices for patients as needed Medical Receptionist - Progressive Urgent and Primary Care - Annandale, Virginia From October 2020 to August 2021

● Coordinated patient scheduling, check-in, check-out and payments for billing

● Managed multi-phone system and pleasantly greeted patients

● Checked patient insurance, demographic, and health history to keep information current

● Organized paperwork such as charts and paperwork for office and patient needs

● Checking insurances and making sure I am choosing the right plan Sales Associate/Key Holder - Papaya Clothing - Woodbridge, Virginia From April 2018 to October 2020

● Operated POS system to total purchases and receive and cash process cash and credit card payments

● Coordinated store products and conducted inventory counts to maintain merchandise flow

● Completed store opening and closing procedures

● Counted out cash drawers and balanced totals

● Improved customer service by projecting friendly and knowledgeable attitude

● Trained and mentored new employees

● Processed cash, credit, debit, and check payments

● Opened inventory boxes and restocked shelves

● Accessed and processed customer returns

Education: South County High School - Lorton, Virginia

Graduated June 2020

George Mason University - Fairfax, Virginia

June 2020 to currently enrolled

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